Job summary
An exciting opportunity has arisen for a Pharmacy Business Manager working as part of our Trust Wide Pharmacy Team. You will provide business management support to the Pharmacy Department, working effectively with our Clinical Board, Commercial Enterprise Team (CET), finance, human resources, IM&T and the Senior Pharmacy Management Team.
- Interview Date Tuesday, 05 November 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Main duties of the job
The role will produce, negotiate and monitor Customer Contracts, Service Level Agreements, Business Cases and Capital Bids for the Pharmacy Directorate, Newcastle Specials Pharmacy Production Unit and the Advanced Therapies Service. Working closely with Newcastle Specials and Advanced Therapies, you will manage our business office, be responsible for developing business cases, financial management and planning, sales &marketing, maintaining and developing customer relations and new accounts growth. You will work to achieve sales targets, supporting continued development and expansion plans with a growing commercial focus.
The successful applicant will have a postgraduate management qualification to masters levels and or relevant management experience. You will be proactive, self-motivated and able to plan and organise a range of complex activities. You will have significant experience in NHS primary, secondary and retail pharmaceutical care services. With excellent communication skills, you will be able to communicate and present highly complex pharmaceutical and financial information to a range of different audiences. You will have well -developed leadership and motivational skills, with a positive and optimistic approach and thrive in an ever-changing environment, driving business growth and alignment with Trust values and core behaviours to meet highest standards for our customers and patients.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- To provide an effective business management support to the Pharmacy Directorate, working effectively with the Commercial Enterprise Team (CET), finance, human resources, IM&T and the Senior Pharmacy Management Team.
- To produce, negotiate and monitor Customer Contracts, Service Level Agreements, Business Cases and Capital Bids for the Pharmacy Directorate, Newcastle Specials Pharmacy Production Unit and the Advanced Therapies service.
- To co-ordinate the Business Planning of the Pharmacy Directorate and the Newcastle Specials and Advanced Therapy services.
- To manage all aspects of business infrastructure within the Pharmacy Directorate.
- To be responsible for aspects of the sales and marketing of Newcastle Specials and Advanced Therapy services.
- To be responsible for maintaining and improving customer relations for the Newcastle Specials and Advanced Therapy services, including developing new accounts and customers.
- To assist in the development and execution of expansion plans.
- To achieve agreed sales targets.
- To develop and maintain a close working relationship with Newcastle Hospitals Commercial Enterprise Team, with the objective of using combined knowledge and expertise to undertake key project work in growing the commercialisation of Newcastle Specials and Advanced Therapy services.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- To provide an effective business management support to the Pharmacy Directorate, working effectively with the Commercial Enterprise Team (CET), finance, human resources, IM&T and the Senior Pharmacy Management Team.
- To produce, negotiate and monitor Customer Contracts, Service Level Agreements, Business Cases and Capital Bids for the Pharmacy Directorate, Newcastle Specials Pharmacy Production Unit and the Advanced Therapies service.
- To co-ordinate the Business Planning of the Pharmacy Directorate and the Newcastle Specials and Advanced Therapy services.
- To manage all aspects of business infrastructure within the Pharmacy Directorate.
- To be responsible for aspects of the sales and marketing of Newcastle Specials and Advanced Therapy services.
- To be responsible for maintaining and improving customer relations for the Newcastle Specials and Advanced Therapy services, including developing new accounts and customers.
- To assist in the development and execution of expansion plans.
- To achieve agreed sales targets.
- To develop and maintain a close working relationship with Newcastle Hospitals Commercial Enterprise Team, with the objective of using combined knowledge and expertise to undertake key project work in growing the commercialisation of Newcastle Specials and Advanced Therapy services.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications & Education
Essential
- Postgraduate management qualification to Masters Level and / or relevant management experience
Desirable
- Pass or better in ABPI examination
Knowledge & Experience
Essential
- Knowledge of NHS acute hospital pharmacy service provision
- Evidence of participation in Continuous Professional Development (CPD)
- Evidence of personal insight and sound judgement
- Significant experience in NHS primary, secondary and retail pharmaceutical care services
- Successful management of change in a complex organisation
Desirable
- Knowledge of UK Specials market
Skills & Abilities
Essential
- Well-developed leadership and motivational skills
- Flexible approach required to fulfil duties in an environment with ever changing or conflicting priorities
- Ability to make judgements involving highly complex facts and situations
- Ability to plan and organise a range of complex activities and programmes
- Excellent communication skills both verbal and written
- Able to communicate highly complex pharmaceutical and financial information to a range of different audiences using a range of different communication methods
- Ability to work on own initiative and as part of a team
- Well-developed negotiating and influencing skills
- Able to work autonomously interpreting national policy and regulations for the benefit of the Pharmacy Department and the Trust
- Ability to work under pressure whilst maintaining attention to detail and accuracy
- Prepared to take responsibility
- Flexi in accepting new procedures and policies and manage change
- Proactive and self-motivated
- Positive and optimistic
- Well-organised
- Ability to achieve demanding tasks and objectives against deadlines
Person Specification
Qualifications & Education
Essential
- Postgraduate management qualification to Masters Level and / or relevant management experience
Desirable
- Pass or better in ABPI examination
Knowledge & Experience
Essential
- Knowledge of NHS acute hospital pharmacy service provision
- Evidence of participation in Continuous Professional Development (CPD)
- Evidence of personal insight and sound judgement
- Significant experience in NHS primary, secondary and retail pharmaceutical care services
- Successful management of change in a complex organisation
Desirable
- Knowledge of UK Specials market
Skills & Abilities
Essential
- Well-developed leadership and motivational skills
- Flexible approach required to fulfil duties in an environment with ever changing or conflicting priorities
- Ability to make judgements involving highly complex facts and situations
- Ability to plan and organise a range of complex activities and programmes
- Excellent communication skills both verbal and written
- Able to communicate highly complex pharmaceutical and financial information to a range of different audiences using a range of different communication methods
- Ability to work on own initiative and as part of a team
- Well-developed negotiating and influencing skills
- Able to work autonomously interpreting national policy and regulations for the benefit of the Pharmacy Department and the Trust
- Ability to work under pressure whilst maintaining attention to detail and accuracy
- Prepared to take responsibility
- Flexi in accepting new procedures and policies and manage change
- Proactive and self-motivated
- Positive and optimistic
- Well-organised
- Ability to achieve demanding tasks and objectives against deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
