Charity Data and Insights Manager

Job description

Job responsibilities

The post holder will be dynamic and flexible, working with teams across the Trust and to develop effective working relationships and a positive partnership-based approach with a wide range of individuals, including Directors, Clinical Directors, Directors of Operations, senior managerial and professional staff within and external to the Trust.

The post holder will possess a keen attention to detail; excellent written, verbal and interpersonal skills; highly professional report writing and presentation skills and will be able to communicate appropriately with a wide variety of individuals and audiences both internally and externally.

The postholder willanalyse and interpret large-scale, highly complex and often sensitive information and communicate this clearly and concisely.

• The postholder is required to motivate, negotiate, persuade and influence others to improve performance and /or increased income.

The post holder willworkwith supporter information and must ensure that all information is maintained with the highest level of professionalism.

The post-holder with be action-oriented and innovative, and an analytic decision maker.

The postholder will have specialist knowledge in relation to data management best practice and legislative guidance.

Analysis and visualisation of complex datasets, which require collation, interpretation and benchmarking.

Lead on data-driven evaluation of performance and programmes, analysing, interpreting and challenging data and metrics where appropriate.

Investigate , interpret and explain results and performance, including those that are at variance with known performance indicators within the sector.

Exercise judgement and make recommendations to the Charity management team on priorities and performance.

To be flexible and and have the ability to respond quickly to changing priorities.

Ability to manage programme budgeting and fundraising income management reporting.

Required to make a significant contribution to the formulation of and reporting on the Charitys strategic plan.

Job Purpose

Oversight of data and insights that drive the performance of Newcastle Hospitals Charitys fundraising, income generation, impact reporting and supporter / volunteer engagement efforts

Provide operational management for the data and systems services and processes within Newcastle Hospitals Charity to support the development and operational priorities of the Charity

Develop and deliver data, planning and systems objectives, managing specific change projects as required, ensuring the Charity is supporter and donor focused and meets the regulatory requirements and standards set out by the Charity Commission

Lead on management information reporting, including understanding and gathering business requirements and developing the tools and systems for delivering effective performance reporting

Provide hands on data intelligence expertise, including in-depth data analysis to inform strategic decision making; providing up-to-date market and benchmarking analysis working with multiple stakeholders as needed

Lead the Charitys approach to data quality, ensuring compliance with relevant legislation and standards, such as the Data Protection Act, General Data Protection Regulation (GDPR) and the Fundraising Code of Practice.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

• Degree level education or equivalent level qualification or experience in a relevant subject area
• Postgraduate qualification, or demonstrable equivalent level of experience of working successfully at a senior level

Knowledge & Experience

Essential

• Knowledge and experience of data management and analysis regulations and legislation relating to data processing
• Experience of multi-professional and organization-wide working

Desirable

• Experience of working in a charity and / or healthcare setting
• Experience of preparing complex data / information for reports to Management / Executive / Board / Committee level

Skills & Abilities

Essential

• Proven ability to manage and develop complex datasets and systems
• Practical data modelling skills including statistical, analytical, visualisation and numerical skills
• Proven ability to research, analyse, set, assess and monitor key performance indicators to inform strategic planning and financial management
• Strong project management skills including familiarity with Prince 2/Agile/ITIL or similar project management standards
• Able to engage and work with a range of stakeholders, at all levels
• Proven ability of working both independently and in large teams within a charity, business development or healthcare environment
• High level of computer literacy and advanced keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)