Job summary
An exciting opportunity has arisen for an enthusiastic and motivated member of staff to join the Health Records team at the Newcastle upon Tyne Hospitals NHS Foundation Trust. The Health Records department is responsible for running of the central Scanning Bureaus for the Trust. The department is looking for reliable and highly organised individual who is well-motivated to take on the role of Assistant Health Records Service Manager.
- Interview date: 15th April 2024
- 37 hours 30 minutes /week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
- The post holder will assist in the management of a comprehensive Health Records department for the Trust.
- The post holder will also be responsible for jointly managing the Trusts Scanning Bureau.
- The post holder will assist in the management and control of multiple budgets, including the departmental budget and will manage a large administrational staff group.
- The Health Records department encompasses the day-to-day management of our patients health records, managing the remaining paper notes and the transition to an electronic health record.
- The post holder will also be responsible for the day-to-day management and the continued development of the Health Records department and Scanning Bureau, based at Freeman Hospital.
- The post holder will be required to work with multiple teams and external organisations to ensure a first class class service provision is maintained.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- Support the management, development and delivery of a comprehensive and efficient Medical Records and Main Outpatients Service and support areas onRVI/NGH sites.
- Responsible for the day-to-day management of sections of the medical records department on the RVI/NGH sites.
- Assist for the Health Records Service Manager.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- Support the management, development and delivery of a comprehensive and efficient Medical Records and Main Outpatients Service and support areas onRVI/NGH sites.
- Responsible for the day-to-day management of sections of the medical records department on the RVI/NGH sites.
- Assist for the Health Records Service Manager.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Knowledge
Essential
- Educated to degree level (or equivalent qualification / experience) plus have additional knowledge (post graduate equivalent) of a broad range of subjects.
- Knowledge and understanding of a large multi-speciality Service.
- Fully conversant with the functionality of the computerised Patient Administration System (PAS) and case note tracking systems
- Knowledge and understanding of dealing directly with patients/carers and members of the general public
- Knowledge of budget management and control
Desirable
- Knowledge of Trust Policies and Procedures
- Knowledge of the Department of Health Directives
- Knowledge of Caldicott, Clinical and Informatics Governance
Skills
Essential
- Strong communication and interpersonal skills.
- Strong staff management skills
- Organisational skills
Desirable
Experience
Essential
- Experience of Subject Access Requests, Medico Legal issues, and information governance
- Operational knowledge of NHS processes specific to Health Records Management
- Experience of HR processes and recruitmen
Desirable
- Understanding of Health and Safety statutory requirements
Qualifications
Essential
- Experience in health information and staff management.
- Educated to degree level or have equivalent knowledge over a broad range of subjects.
Desirable
- Management qualification
- Customer service qualification
Person Specification
Knowledge
Essential
- Educated to degree level (or equivalent qualification / experience) plus have additional knowledge (post graduate equivalent) of a broad range of subjects.
- Knowledge and understanding of a large multi-speciality Service.
- Fully conversant with the functionality of the computerised Patient Administration System (PAS) and case note tracking systems
- Knowledge and understanding of dealing directly with patients/carers and members of the general public
- Knowledge of budget management and control
Desirable
- Knowledge of Trust Policies and Procedures
- Knowledge of the Department of Health Directives
- Knowledge of Caldicott, Clinical and Informatics Governance
Skills
Essential
- Strong communication and interpersonal skills.
- Strong staff management skills
- Organisational skills
Desirable
Experience
Essential
- Experience of Subject Access Requests, Medico Legal issues, and information governance
- Operational knowledge of NHS processes specific to Health Records Management
- Experience of HR processes and recruitmen
Desirable
- Understanding of Health and Safety statutory requirements
Qualifications
Essential
- Experience in health information and staff management.
- Educated to degree level or have equivalent knowledge over a broad range of subjects.
Desirable
- Management qualification
- Customer service qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
