Job summary
An exciting opportunity has arisen for an experienced and motivated individual to join the team as Charity Events Officer. This new role will support the Charity Events and Volunteer Manager develop, deliver, and evaluate an annual programme of Charity Events and Volunteering for Newcastle Hospital Charity.
We are looking for someone who has practical event management and volunteer coordination experience, who is confident and capable of looking after their own events as well as supporting the delivery of events within a project team. Working with a range of team members and multiple stakeholders, with the guidance of the Charity Events and Volunteer Manager, the post-holder will have excellent written and interpersonal skills, exceptional organisational skills, a creative outlook, and a can-do attitude.
As a key member of the Newcastle Hospitals team, the post-holder will play a pivotal role in supporting the Events and Volunteering function of the Charity as it delivers on its five-year strategy to make a real difference to patients, staff, and the region.
- Interview Date Thursday, 18 April 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
We are looking for someone who has practical event management and volunteer coordination experience, who is confident and capable of looking after their own events as well as supporting the delivery of events within a project team. Working with a range of team members and multiple stakeholders, with the guidance of the Charity Events and Volunteer Manager, the post-holder will have excellent written and interpersonal skills, exceptional organisational skills, a creative outlook, and a can-do attitude.
As a key member of the Newcastle Hospitals team, the post-holder will play a pivotal role in supporting the Events and Volunteering function of the Charity as it delivers on its five-year strategy to make a real difference to patients, staff, and the region.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- To support the Charity Director and Charity Events and Volunteer Manager with Charity events and volunteer programmes
- To support the Charity Events and Volunteer Manager with the development and delivery of an Events and Volunteer Strategy, and to support the Charity Committee, a sub-committee of Trust Board, to fulfil its duties as defined in the Charity Policy and the Trusts Constitution
- To provide a high quality, effective and efficient administrative service to the events and volunteer programme of the Charity
- To liaise with colleagues in the Charitys finance team, and with suppliers, to ensure that payments are made quickly, accurately, and efficiently
- To maintain efficient records of Charity events and volunteer programmes and assist with the monitoring and evaluation of activity, analysing, and interpreting data and reporting on the cumulative and individual impact of programmes
- To work with the Charity Director and the Charity Events and Volunteer Manager to ensure that effective relationships between the Board of Directors, Council of Governors and Trusts membership are maintained
- To support the Charity Events and Volunteer Manager with implementation, monitoring and audit requirements of event and volunteer governance for the Charity Committee to ensure compliance with the regulatory framework of the Charity Commission and associated bodies
- To provide publicity, training and education on Charity event and volunteer programmes and the application process for Trust staff, members of the public and external partners where required
- To prepare reports for the Charity Committee and Charity Working Groups
- To work as a key member of the Charity team, contributing to broader engagement and administrative work that contributes to the Charitys overall effectiveness
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To support the Charity Director and Charity Events and Volunteer Manager with Charity events and volunteer programmes
- To support the Charity Events and Volunteer Manager with the development and delivery of an Events and Volunteer Strategy, and to support the Charity Committee, a sub-committee of Trust Board, to fulfil its duties as defined in the Charity Policy and the Trusts Constitution
- To provide a high quality, effective and efficient administrative service to the events and volunteer programme of the Charity
- To liaise with colleagues in the Charitys finance team, and with suppliers, to ensure that payments are made quickly, accurately, and efficiently
- To maintain efficient records of Charity events and volunteer programmes and assist with the monitoring and evaluation of activity, analysing, and interpreting data and reporting on the cumulative and individual impact of programmes
- To work with the Charity Director and the Charity Events and Volunteer Manager to ensure that effective relationships between the Board of Directors, Council of Governors and Trusts membership are maintained
- To support the Charity Events and Volunteer Manager with implementation, monitoring and audit requirements of event and volunteer governance for the Charity Committee to ensure compliance with the regulatory framework of the Charity Commission and associated bodies
- To provide publicity, training and education on Charity event and volunteer programmes and the application process for Trust staff, members of the public and external partners where required
- To prepare reports for the Charity Committee and Charity Working Groups
- To work as a key member of the Charity team, contributing to broader engagement and administrative work that contributes to the Charitys overall effectiveness
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Degree level or equivalent relevant work experience/qualifications
Desirable
- Specialist qualification or CPD in charity, events, public relations, communications or equivalent
Knowledge & Experience
Essential
- Knowledge of key issues facing hospitals, and the communities they serve
- Well-developed financial literacy and experience of undertaking financial administration tasks
- Experience of communicating effectively with different audiences and different backgrounds across all levels, including stewardship of event attendees
- Experience of delivering event and volunteer related projects, including but not limited to major flagship events; speaker events; workshops; seasonal activities; staff engagement activities and multi-dimensional volunteering opportunities
- Understanding of digital communication methods, including social media
- Interpret and analyse complex data for communication to key stakeholders and decision makers within and outside the Trust / Charity
Desirable
- Administrative / stakeholder engagement experience in the Voluntary, Community and Social Enterprise (VCSE) sector or within the NHS within clinical and/or corporate services
- Communications/marketing experience, including social media
- Developing and delivering development and improvement programmes
- Administrative / stakeholder engagement experience in the NHS or the charitable sector
- Experienced in use of Customer Relationship Management (CRM) systems
- Understanding of the NHS and the way it works
- Knowledge of the Data Protection Act and General Data Protection Regulation
- Knowledge of Equality & Diversity regulations
Skills & Abilities
Essential
- Ability to provide high-quality, Board level, administrative support, including high quality minute-taking at corporate meetings
- Excellent organisational skills including record keeping and time management
- Ability to organise and facilitate stakeholder engagement activities, events and meetings
- IT literacy across Microsoft suite including spreadsheets (Excel), with good keyboard skills
- Ability to develop personal credibility with managers and to provide a proactive and high-quality customer-focused service
- Ability to manage conflict and sensitive situations and to communicate effectively both verbally and in writing
- Ability to build and maintain effective working relationships both within and outside the organisation
- Ability to work within a busy, fast-paced environment
- Ability to work on a flexible basis, including the occasional meeting or event outside of normal working hours and some travel across Newcastle in support of events and volunteer activities
Person Specification
Qualifications & Education
Essential
- Degree level or equivalent relevant work experience/qualifications
Desirable
- Specialist qualification or CPD in charity, events, public relations, communications or equivalent
Knowledge & Experience
Essential
- Knowledge of key issues facing hospitals, and the communities they serve
- Well-developed financial literacy and experience of undertaking financial administration tasks
- Experience of communicating effectively with different audiences and different backgrounds across all levels, including stewardship of event attendees
- Experience of delivering event and volunteer related projects, including but not limited to major flagship events; speaker events; workshops; seasonal activities; staff engagement activities and multi-dimensional volunteering opportunities
- Understanding of digital communication methods, including social media
- Interpret and analyse complex data for communication to key stakeholders and decision makers within and outside the Trust / Charity
Desirable
- Administrative / stakeholder engagement experience in the Voluntary, Community and Social Enterprise (VCSE) sector or within the NHS within clinical and/or corporate services
- Communications/marketing experience, including social media
- Developing and delivering development and improvement programmes
- Administrative / stakeholder engagement experience in the NHS or the charitable sector
- Experienced in use of Customer Relationship Management (CRM) systems
- Understanding of the NHS and the way it works
- Knowledge of the Data Protection Act and General Data Protection Regulation
- Knowledge of Equality & Diversity regulations
Skills & Abilities
Essential
- Ability to provide high-quality, Board level, administrative support, including high quality minute-taking at corporate meetings
- Excellent organisational skills including record keeping and time management
- Ability to organise and facilitate stakeholder engagement activities, events and meetings
- IT literacy across Microsoft suite including spreadsheets (Excel), with good keyboard skills
- Ability to develop personal credibility with managers and to provide a proactive and high-quality customer-focused service
- Ability to manage conflict and sensitive situations and to communicate effectively both verbally and in writing
- Ability to build and maintain effective working relationships both within and outside the organisation
- Ability to work within a busy, fast-paced environment
- Ability to work on a flexible basis, including the occasional meeting or event outside of normal working hours and some travel across Newcastle in support of events and volunteer activities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
