Job summary
We are unable to offer sponsorship for this post
Interviews will be face to face at Regent Point
An opportunity has become available to join the Data Quality Team within Information Services at Newcastle upon Tyne Hospitals NHS Foundations Trust. We are looking for a highly motivated and enthusiastic individual to work within our small team to take on a key role in maintain and improving Data Quality throughout the organisation.
It is an excellent opportunity to use your skills to support both the business and clinical need of the Trust. You will be responsible for promoting the importance of data quality throughout the organisation so excellent communication skills are essential. You will use information from regular and ad hoc data quality reports to identify, process and record any issues in the Electronic Patient Record to assist in the identification, correction and oversight of data quality issues.
You will work with others in the team daily to ensure deadlines are met so will need to prove you have the organisational skills to be flexible in the way you manage your own priorities.
- Interview Date Tuesday 27 March 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Main duties of the job
- The main duties of the role are to ensure the information in a patient record is complete, accurate and up to date and to amendany incomplete or inaccurate details. This may include using National Care Record to verify demographic details,or Trust systems to check visit and appointment details before updating the electronic record as needed.
- We also review selectedelectronic and postal communication returned to the Trust to ensure these are returned to the relevant people ina timely manner.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, we have around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
Work within the Information Services Team to update and improve the accuracy and consistency of data held in the systems across the Trust following standard working procedures. Raising any queries arising from the above data processing with the Information Specialist Data Quality.
Receiving and processing confidential information into Electronic Patient Records in an accurate and timely manner.
The post holder will support and contribute to the delivery of improved data quality across a number of systems within the Trust: Responsibilities will include:
- Contributing to the testing of new or updated versions of the key applications within the department.
- Ensuring that information is validated, accurate and timely to meet statutory national and local reporting needs.
- Feedback directly to team members on any data discrepancies and errors.
- Obtain NHS Numbers for patients where necessary using the National Care Record.
- Processing any returned correspondence in a timely manner
To cover administrative duties of the service e.g
- Ensure departmental documentation is maintained and is up to date.
- Coordinate the effective and efficient day to day organisation of the Information Services department, ensuring a first class service is provided at all times.
- Updating and maintaining patient records where necessary to assist in the resolution of data quality issues within the key applications used within the department
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
Work within the Information Services Team to update and improve the accuracy and consistency of data held in the systems across the Trust following standard working procedures. Raising any queries arising from the above data processing with the Information Specialist Data Quality.
Receiving and processing confidential information into Electronic Patient Records in an accurate and timely manner.
The post holder will support and contribute to the delivery of improved data quality across a number of systems within the Trust: Responsibilities will include:
- Contributing to the testing of new or updated versions of the key applications within the department.
- Ensuring that information is validated, accurate and timely to meet statutory national and local reporting needs.
- Feedback directly to team members on any data discrepancies and errors.
- Obtain NHS Numbers for patients where necessary using the National Care Record.
- Processing any returned correspondence in a timely manner
To cover administrative duties of the service e.g
- Ensure departmental documentation is maintained and is up to date.
- Coordinate the effective and efficient day to day organisation of the Information Services department, ensuring a first class service is provided at all times.
- Updating and maintaining patient records where necessary to assist in the resolution of data quality issues within the key applications used within the department
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications & Education
Essential
- A good basic education (GCSE / NVQ 2 or equivalent) or relevant experience in office based administration procedures
Knowledge & Experience
Essential
- Experience of using Microsoft Office applications and email (Microsoft Outlook, Word, Excel etc).
- Understanding of patient information confidentiality and security issues
- Experience of maintaining accurate information
Desirable
- Previous NHS experience
- Experience of dealing with queries from health professionals
- Experience of working with eRecord or other electronic Patient Administration Systems
Skills & Abilities
Essential
- Ability to work on a range of different tasks
- Ability to follow different working procedures. On the job training and ongoing support will be provided, supported by written procedures
- Ability to prioritise workload
- Ability to work independently and as part of a team when needed
- Ability to work to deadlines when required
- Excellent written and spoken communication skills
- Excellent interpersonal skills
Person Specification
Qualifications & Education
Essential
- A good basic education (GCSE / NVQ 2 or equivalent) or relevant experience in office based administration procedures
Knowledge & Experience
Essential
- Experience of using Microsoft Office applications and email (Microsoft Outlook, Word, Excel etc).
- Understanding of patient information confidentiality and security issues
- Experience of maintaining accurate information
Desirable
- Previous NHS experience
- Experience of dealing with queries from health professionals
- Experience of working with eRecord or other electronic Patient Administration Systems
Skills & Abilities
Essential
- Ability to work on a range of different tasks
- Ability to follow different working procedures. On the job training and ongoing support will be provided, supported by written procedures
- Ability to prioritise workload
- Ability to work independently and as part of a team when needed
- Ability to work to deadlines when required
- Excellent written and spoken communication skills
- Excellent interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
