The Newcastle upon Tyne Hospitals NHS Foundation Trust

Project Business Analyst

Information:

This job is now closed

Job summary

Genomics is amongst the fastest growing sectors in science and health and is already delivering transformational health care across the country. Our exciting programme is making genetic testing available to mainstream clinicians and offering revolutionary new diagnostics for our patients and their families. Areas covered include rare diseases, cancer and personalised medicine.

The North East Yorkshire Genomics Lab Hub has an IT programme to transform the systems used for genomic analysis. The GLH informatics vision is to enable a single virtual laboratory that covers the whole region. Scientists will have access to the tools and data required to perform their jobs, regardless of their physical location. We are currently delivering a shared GLH Laboratory Information System (G-LIMS), and a cloud-based analysis and interpretation platform (A&I Cloud).

We are looking for an experienced BA to join the GLH project team and lead the BA practice in the project. Utilizing their BA experience to ensure that critical requirements are fully understood and effectively documented.

The successful candidate will be keen to bring BA good practice to the project and a range of toolkits to also support the ongoing GLH LIMS project during its validation and acceptance phases as well as requirements gathering. They will then work with our scientific teams to set the specifications for changes to our Analysis and Interpretation platform.

  • Interview Date 12 February 2024
  • 37 Hours 30 Minutes/Week

Main duties of the job

Key skills and abilities include:

  • The ability to enable users to identify what they need, not just what they think they want.
  • Driving out, understanding and clearly documenting the complex requirements and processes of our diverse user groups
  • Working with the wider programme team to ensure consensus across all sites
  • Identifying any risks or opportunities, and ensure we are prioritising the correct areas
  • Championing the users and their requirements in conversations with technical and supplier teams
  • Building to-be processes and validating them with our user groups and stakeholders to gain consensus.
  • Reviewing delivered systems to ensure previously identified requirements and benefits are met
  • Communicating with users to validate requirements and ensure they are kept informed of progress
  • Experience in introducing good practice and practical BA skills

The technologies and systems we use are varied. Experience in some or all of the following areas would be beneficial, but not essential.

  • A working knowledge of BPMN
  • Diagnostic pathways and systems in the NHS, especially LIMS and bioinformatic systems
  • Use of cloud service providers such as AWS
  • NHS standards for Cybersecurity, Information Governance and Clinical Safety
  • Complex data migrations
  • System interoperability in the NHS, especially order communications using HL7v2 and FHIR

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Details

Date posted

18 January 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

317-2023-51-065

Job locations

Trustwide

317 Trustwide

NE7 7DN


Job description

Job responsibilities

This role will work in our diverse project teams alongside our project managers and subject matter experts from the laboratory, bioinformatics and IT teams across the laboratories in Newcastle, Leeds and Sheffield. We make extensive use of Microsoft Teams for day-day communications and some travel may be required; however, our 3-city structure also offers flexibility for base location.

  • Contribute towards the delivery of the GLH IT Services Programme/Project portfolio.
  • To make a significant contribution to the aspects of the IT Services strategy.
  • Work closely with Project Managers to drive assigned projects.
  • In the context of specific projects, liaise between business users, IT teams and external suppliers to ensure that detailed business requirements are captured clearly and unambiguously and that such requirements are met during the course of the project and that any related changes to business processes are managed in a controlled and effective way.
  • Elicit, analyse, negotiate, validate, document, manage and deliver requirements.
  • Research, identify and analyse business needs and translate these into requirements, distinguishing between real business needs and user desire.
  • Client interaction, including needs analysis, documentation of processes, and post-implementation benefits analysis.
  • Development and delivery of a comprehensive portfolio of work comprising of systems analysis, requirements documentation, systems testing, benefits analysis and feasibility studies.
  • Feeds into and updates a register of portfolio risks and issues, including mitigation plans. Ensuring that these are escalated and acted upon effectively.
  • Cross-activity relationship management.
  • The position will involve a considerable amount of interaction with colleagues, business groups, IT and external vendors.
  • Experience of managing stakeholders and debate, up to Director level.
  • Responsible for the production by yourself and the team of quality analysis and documentation of requirements and solutions relating to IT Service projects.
  • Support Project Managers in the management of the full project life cycle with a significant focus on ensuring stakeholder needs are fully recognised and that proposed solutions are reengineered if needed and optimised.
  • The post requires close working with suppliers, clinicians, health professionals and patient forums to ensure needs are understood and anticipated benefits that IT enabling solutions can bring are fully realised.
  • Deputise for the Project Managers as and when required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Job description

Job responsibilities

This role will work in our diverse project teams alongside our project managers and subject matter experts from the laboratory, bioinformatics and IT teams across the laboratories in Newcastle, Leeds and Sheffield. We make extensive use of Microsoft Teams for day-day communications and some travel may be required; however, our 3-city structure also offers flexibility for base location.

  • Contribute towards the delivery of the GLH IT Services Programme/Project portfolio.
  • To make a significant contribution to the aspects of the IT Services strategy.
  • Work closely with Project Managers to drive assigned projects.
  • In the context of specific projects, liaise between business users, IT teams and external suppliers to ensure that detailed business requirements are captured clearly and unambiguously and that such requirements are met during the course of the project and that any related changes to business processes are managed in a controlled and effective way.
  • Elicit, analyse, negotiate, validate, document, manage and deliver requirements.
  • Research, identify and analyse business needs and translate these into requirements, distinguishing between real business needs and user desire.
  • Client interaction, including needs analysis, documentation of processes, and post-implementation benefits analysis.
  • Development and delivery of a comprehensive portfolio of work comprising of systems analysis, requirements documentation, systems testing, benefits analysis and feasibility studies.
  • Feeds into and updates a register of portfolio risks and issues, including mitigation plans. Ensuring that these are escalated and acted upon effectively.
  • Cross-activity relationship management.
  • The position will involve a considerable amount of interaction with colleagues, business groups, IT and external vendors.
  • Experience of managing stakeholders and debate, up to Director level.
  • Responsible for the production by yourself and the team of quality analysis and documentation of requirements and solutions relating to IT Service projects.
  • Support Project Managers in the management of the full project life cycle with a significant focus on ensuring stakeholder needs are fully recognised and that proposed solutions are reengineered if needed and optimised.
  • The post requires close working with suppliers, clinicians, health professionals and patient forums to ensure needs are understood and anticipated benefits that IT enabling solutions can bring are fully realised.
  • Deputise for the Project Managers as and when required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Person Specification

Qualifications & Education

Essential

  • Master's level or equivalent level of qualification or experience e.g. IT, Business, Health

Desirable

  • Hold or be working towards the BCS International Diploma in Business Analysis
  • Qualification and experience in project management methodology, preferably PRINCE2 Practitioner level

Knowledge & Experience

Essential

  • Good experience of Product Management including: o Requirements gathering o Business Process Modelling o Conversion of business requirements to functional requirements o Creation of user stories and user cases
  • Experience of analysing and documenting multiple complex systems and processes
  • Experience of communicating complex processes with a strong focus on detail
  • Experience of inter-agency working involving multiple and diverse partners
  • Have experience of communicating complex processes with a strong focus on detail
  • Knowledge of process / experience aping techniques
  • Knowledge of data protection, security and confidentiality issues
  • Specialist knowledge across range of systems and process analysis procedures and techniques underpinned by theory
  • Knowledge of specific areas, acquired through degree or equivalent experience or training
  • Knowledge of business improvement and customer service principles

Desirable

  • Experience of analysing and documenting needs and processes in other organisations of similar size and complexity within or outside of the NHS
  • Good understanding of Trust policies and procedures
  • Experience of supporting executive level Project Boards
  • Awareness of programme and project management disciplines
  • Experience in leading or developing a team of Bas
  • Experience of leading a team
  • Experience supporting service improvement projects with business analysis
  • Experienced working in a complex organisation
  • Experience in translating business requirements into technical specifications

Skills & Abilities

Essential

  • Ability to influence, agree and communicate process and systems changes with stakeholders
  • Ability to work effectively within a small team that contains diverse skills and experience
  • Competent with the Microsoft Office Suite
  • Ability to communicate verbally and in writing both clearly and concisely
  • Skilled at Requirements Gathering
  • Ability to prioritise and organise own work effectively and work on own initiative
  • Skilled at analysing and resolving complex IT issues
  • Skilled a research and the evaluation of new systems and technologies

Desirable

  • Skilled influencer, able to present opportunities / issues effectively
  • Ability to gather and analyse system requirements
Person Specification

Qualifications & Education

Essential

  • Master's level or equivalent level of qualification or experience e.g. IT, Business, Health

Desirable

  • Hold or be working towards the BCS International Diploma in Business Analysis
  • Qualification and experience in project management methodology, preferably PRINCE2 Practitioner level

Knowledge & Experience

Essential

  • Good experience of Product Management including: o Requirements gathering o Business Process Modelling o Conversion of business requirements to functional requirements o Creation of user stories and user cases
  • Experience of analysing and documenting multiple complex systems and processes
  • Experience of communicating complex processes with a strong focus on detail
  • Experience of inter-agency working involving multiple and diverse partners
  • Have experience of communicating complex processes with a strong focus on detail
  • Knowledge of process / experience aping techniques
  • Knowledge of data protection, security and confidentiality issues
  • Specialist knowledge across range of systems and process analysis procedures and techniques underpinned by theory
  • Knowledge of specific areas, acquired through degree or equivalent experience or training
  • Knowledge of business improvement and customer service principles

Desirable

  • Experience of analysing and documenting needs and processes in other organisations of similar size and complexity within or outside of the NHS
  • Good understanding of Trust policies and procedures
  • Experience of supporting executive level Project Boards
  • Awareness of programme and project management disciplines
  • Experience in leading or developing a team of Bas
  • Experience of leading a team
  • Experience supporting service improvement projects with business analysis
  • Experienced working in a complex organisation
  • Experience in translating business requirements into technical specifications

Skills & Abilities

Essential

  • Ability to influence, agree and communicate process and systems changes with stakeholders
  • Ability to work effectively within a small team that contains diverse skills and experience
  • Competent with the Microsoft Office Suite
  • Ability to communicate verbally and in writing both clearly and concisely
  • Skilled at Requirements Gathering
  • Ability to prioritise and organise own work effectively and work on own initiative
  • Skilled at analysing and resolving complex IT issues
  • Skilled a research and the evaluation of new systems and technologies

Desirable

  • Skilled influencer, able to present opportunities / issues effectively
  • Ability to gather and analyse system requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Programme Manager

Gail Drever-Smith

Gail.dreversmith1@nhs.net

07838206360

Details

Date posted

18 January 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

317-2023-51-065

Job locations

Trustwide

317 Trustwide

NE7 7DN


Supporting documents

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