Job summary
An opportunity has arisen within the Clinical Ageing Research Unit (CARU) based at Campus for Ageing and Vitality for a Band 4 Study Support Assistant.
You would be joining a small, dedicated Multi-Disciplinary Team helping to deliver a broad portfolio of clinical trials. The primary aim of the Clinical Ageing Research Unit is to facilitate the development of early assessment and intervention strategies targeted at age-associated degenerative conditions. CARU staff and facilities provide a high quality, patient-friendly environment for phase II-IV clinical studies in the older patient.Clinical trials related to dementia and Parkinson's are carried out in CARU and are supported by a high-quality research infrastructure and state-of-the-art facilities. We have a team of experienced research nurses, Clinical trials assistants, Physiotherapists, and Healthcare assistants. To facilitate the clinical trails we maintain clinical area for patients consisting of a mixture of day case beds and consulting rooms. We also have advanced facilities for physiotherapy assessments. By being part of the CARU team you will have the unique opportunity to work with an extensive multi-disciplinary team from a number of specialties.
- Interview Date Thursday, 18 January 2024
- 30 Hours/Week
Main duties of the job
Responsibilities include maintaining accurate information on all research activity relating to patient participation, organizing regular departmental research meetings, assisting in the preparation of study documentation and maintenance of research databases and records. The post holder will play a key role in ensuring that departmental research activities are undertaken in line with current research governance regulations. This is an ideal opportunity for those working in an administrative role who may want to develop their career and will include excellent opportunities for personal and professional development.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
We are looking to appoint an individual who has excellent communication skills, can multitask, has meticulous attention to detail and can work proactively and cohesively within this small friendly team. The post holder will support the development and implementation of clinical research trials by providing support to the team to ensure the smooth delivery of the studies.
- The post holder will deliver high quality administrative support for the development and implementation of clinical research studies within the NIHR PRC. The role will involve providing specialist research advice and support to investigators within designated clinical specialties during the set-up and running of research studies within the research unit. Responsibilities include maintaining accurate information on all research activity undertaken within the unit relating to patient participation, collecting and validating research data, organising regular departmental research meetings, assisting in the preparation of study documentation and maintenance of research databases and records.
- The post holder will play a key role in ensuring that departmental research activities are undertake in line with current research governance regulations.
- Administrative support for Clinical team.
- Excellent interpersonal skills. Point of contact for participants in dealing with queries either face to face, by telephone or email. Ability to cascade this information to the relevant members of the team.
- Contacting and arrange travel and accommodation for study participants if required.
- Organise patient reimbursements if required.
- Liaise with university and trust finance team.
- Collating information for costing purposes.
- Ability to plan own workload on a daily basis.
- Excellent organisational skills to enable set up of meetings, either face to face or via teams.
- Take and distribute minutes for meetings.
- Stock control of study equipment and office supplies.
- Liaise with couriers.
- Maintain accurate records of departmental occupancy.
- Liaise with members of the Multidisciplinary Team e.g., Principal Investigators, Sub Investigators, and Pharmacists.
- Use NIHR/NHS systems to support delivery of clinical trials e.g ReDa.
- Use Microsoft office software to set up and maintain study participant logs e.g excel.
- Awareness and compliance of laws, guidelines and frameworks that govern clinical research.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Job description
Job responsibilities
We are looking to appoint an individual who has excellent communication skills, can multitask, has meticulous attention to detail and can work proactively and cohesively within this small friendly team. The post holder will support the development and implementation of clinical research trials by providing support to the team to ensure the smooth delivery of the studies.
- The post holder will deliver high quality administrative support for the development and implementation of clinical research studies within the NIHR PRC. The role will involve providing specialist research advice and support to investigators within designated clinical specialties during the set-up and running of research studies within the research unit. Responsibilities include maintaining accurate information on all research activity undertaken within the unit relating to patient participation, collecting and validating research data, organising regular departmental research meetings, assisting in the preparation of study documentation and maintenance of research databases and records.
- The post holder will play a key role in ensuring that departmental research activities are undertake in line with current research governance regulations.
- Administrative support for Clinical team.
- Excellent interpersonal skills. Point of contact for participants in dealing with queries either face to face, by telephone or email. Ability to cascade this information to the relevant members of the team.
- Contacting and arrange travel and accommodation for study participants if required.
- Organise patient reimbursements if required.
- Liaise with university and trust finance team.
- Collating information for costing purposes.
- Ability to plan own workload on a daily basis.
- Excellent organisational skills to enable set up of meetings, either face to face or via teams.
- Take and distribute minutes for meetings.
- Stock control of study equipment and office supplies.
- Liaise with couriers.
- Maintain accurate records of departmental occupancy.
- Liaise with members of the Multidisciplinary Team e.g., Principal Investigators, Sub Investigators, and Pharmacists.
- Use NIHR/NHS systems to support delivery of clinical trials e.g ReDa.
- Use Microsoft office software to set up and maintain study participant logs e.g excel.
- Awareness and compliance of laws, guidelines and frameworks that govern clinical research.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Person Specification
Qualifications & Education
Essential
- Good general education (with GCSE English Language or equivalent at grade 4 or above
- NVQ level 4 (or equivalent qualification/experience) or NVQ level 3 (or equivalent qualification/experience) plus relevant practical experience of working in a demanding office environment
Desirable
- Educated to degree level or equivalent qualification/experience/training
Knowledge & Experience
Essential
- Experience of working in NHS or similar organisation in an administrative or project support capacity
- Awareness of the laws, guidelines and frameworks which govern the setup and conduct of clinical research in the UK (including ICH GCP/Research Governance Framework/E.U. Directive/Data Protection Act).
- Awareness of NIHR/NHS systems used in setting up a clinical research project
- Awareness of Industry-sponsored (commercial) and non-Industry sponsored (non- commercial) clinical research in the UK in accordance with NIHR policies and objectives
- An understanding of research terminology
- Awareness of need to coordinate the collection and submission of information and/or data in accordance with NIHR timescales and objectives
- Proven record of planning, organisational and administration skills
Desirable
- Evidence of education/experience/training pertaining to clinical research studies/trials
- An understanding of electronic data capture systems
Skills & Abilities
Essential
- Ability to plan and prioritise own workload to meet tight deadlines
- Able to analyse problems and initiate appropriate solutions effectively
- Extensive proficiency in Microsoft Office software, particularly Word, Access and Excel
- Managing multiple projects, diaries and appointments, resolving conflicting schedules
- Able to plan the organisation of events such as meetings
- Excellent interpersonal skills with ability to communicate well, in writing and verbally
- Ability to receive and provide complex information
- Able to successfully work across different groups of staff in order to obtain information
- Able to produce written and verbal reports as required
Person Specification
Qualifications & Education
Essential
- Good general education (with GCSE English Language or equivalent at grade 4 or above
- NVQ level 4 (or equivalent qualification/experience) or NVQ level 3 (or equivalent qualification/experience) plus relevant practical experience of working in a demanding office environment
Desirable
- Educated to degree level or equivalent qualification/experience/training
Knowledge & Experience
Essential
- Experience of working in NHS or similar organisation in an administrative or project support capacity
- Awareness of the laws, guidelines and frameworks which govern the setup and conduct of clinical research in the UK (including ICH GCP/Research Governance Framework/E.U. Directive/Data Protection Act).
- Awareness of NIHR/NHS systems used in setting up a clinical research project
- Awareness of Industry-sponsored (commercial) and non-Industry sponsored (non- commercial) clinical research in the UK in accordance with NIHR policies and objectives
- An understanding of research terminology
- Awareness of need to coordinate the collection and submission of information and/or data in accordance with NIHR timescales and objectives
- Proven record of planning, organisational and administration skills
Desirable
- Evidence of education/experience/training pertaining to clinical research studies/trials
- An understanding of electronic data capture systems
Skills & Abilities
Essential
- Ability to plan and prioritise own workload to meet tight deadlines
- Able to analyse problems and initiate appropriate solutions effectively
- Extensive proficiency in Microsoft Office software, particularly Word, Access and Excel
- Managing multiple projects, diaries and appointments, resolving conflicting schedules
- Able to plan the organisation of events such as meetings
- Excellent interpersonal skills with ability to communicate well, in writing and verbally
- Ability to receive and provide complex information
- Able to successfully work across different groups of staff in order to obtain information
- Able to produce written and verbal reports as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
