Job summary
We are looking for a reliable, conscientious and practical individual to work within our team based at the Royal Victoria Infirmary and Freeman Hospital.
Newcastle Specials/Production Services is housed in the purpose built Production and Quality Control facility on the Royal Victoria Infirmary site with a Cytotoxic Dispensing Unit based on NCCC, Freeman Hospital.
A core team of twelve pharmacists and over seventy technical and support staff provide the Pharmacy Production Service across the Royal Victoria Infirmary and Freeman hospital sites. The specialist services provided comprise a range of activities from non-sterile manufacture of Investigational Medicinal Products (IMPs) to the aseptic dispensing of chemotherapy. A wide range of specialist GMP equipment is also in operation across all facilities.
- Interview Date: 21 December 2023
- 37 Hours 30 Minutes per a week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
You will join our large team of staff working in busy department providing an efficient pharmaceutical service to patients. Based in the Pharmacy Production Unit Store, your main duties will include overseeing and carrying out tasks including receipt, stock management, appropriate storage and distribution of pharmaceutical starting materials and finished products. You will participate in efficient handling and accuracy checking of customer order in accordance with SOP's and GDP. You will use a range of pharmacy and NHS ordering and supply chains. The role also involves general admin duties.
Applicant must hold GCSE's (minimum Grade 4 or equivalent) in English Language and Mathematics or have Pharmacy Production Store experience. They must have experience of working in a busy store environment, have good communication skills and be able to demonstrate good customer care skills. Excellent keyboard skills are essential for the admin aspect of this role.
A GPhC Level 2 qualification is desirable for the post, or the successful candidate must commence study within 6 months of appointment.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- To carry out the full range of Senior Warehouse Operative duties including, overseeing and carrying out routine procedures in ordering, stock management, appropriate storage, and distribution of pharmaceutical starting materials and finished products having successfully completed the in-house competency-based training programme that encompasses the concepts of Quality Assurance, GDP and current licencing regulations.
- Using pharmacy, Trust and NHS ordering systems and supply chains, to ensure starting materials are ordered and received in a timely manner to ensure consistent supply to the Pharmacy Production Unit.
- Daily communication with multidisciplinary range of internal and external procurement personnel regarding orders, supply and stock issues and discrepancies.
- Oversees and participates in the efficient handling and accuracy checking of internal and external customer orders.
- Liaise directly with patients and Homecare Service users, regarding delivery and collection of pharmaceutical products, consumables and waste.
- Coordinates and participates in stock check programme within Production Stores.
- Ensures documentation is completed accurately and efficiently in accordance with local SOPs and licencing regulations. To ensure appropriate storage of documentation for required retention period, both on site and off.
- Provides technical support to including carrying out routine and complex investigations into stock shortages and identifies alternate suppliers, often at short notice and to a tight deadline.
- Supports quality systems by participating in Pharmacy Production Unit error and adverse event recording and investigation.
- Deliver specific aspects of training to Warehouse Operative staff, as defined by Section Lead Business and Logistics.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- To carry out the full range of Senior Warehouse Operative duties including, overseeing and carrying out routine procedures in ordering, stock management, appropriate storage, and distribution of pharmaceutical starting materials and finished products having successfully completed the in-house competency-based training programme that encompasses the concepts of Quality Assurance, GDP and current licencing regulations.
- Using pharmacy, Trust and NHS ordering systems and supply chains, to ensure starting materials are ordered and received in a timely manner to ensure consistent supply to the Pharmacy Production Unit.
- Daily communication with multidisciplinary range of internal and external procurement personnel regarding orders, supply and stock issues and discrepancies.
- Oversees and participates in the efficient handling and accuracy checking of internal and external customer orders.
- Liaise directly with patients and Homecare Service users, regarding delivery and collection of pharmaceutical products, consumables and waste.
- Coordinates and participates in stock check programme within Production Stores.
- Ensures documentation is completed accurately and efficiently in accordance with local SOPs and licencing regulations. To ensure appropriate storage of documentation for required retention period, both on site and off.
- Provides technical support to including carrying out routine and complex investigations into stock shortages and identifies alternate suppliers, often at short notice and to a tight deadline.
- Supports quality systems by participating in Pharmacy Production Unit error and adverse event recording and investigation.
- Deliver specific aspects of training to Warehouse Operative staff, as defined by Section Lead Business and Logistics.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications
Essential
- GCSE (Min. Grade 4 or equivalent) in Mathematics and English Language OR previous hospital Pharmacy Production Store experience.
- GPhC approved level 2 qualification specific to the role or must commence study within 6 months of appointment.
- Production induction period of four weeks and initial training period of six months to gain practical experience of work activities (routine duties) and a working knowledge of standard operating procedures.
Desirable
- Completion of in-house competency-based training
Knowledge
Essential
- Experience of working in a store's environment
- Experience of working in a busy environment
- Must meet General Pharmaceutical Council guidelines which states pharmacy support staff must be able to demonstrate a range of work procedures and practices with base level of theoretical knowledge and understanding of the duties carried out within the role.
- Knowledge of temperature monitoring
- Knowledge of pharmaceutical receipt, storage and distribution
- Awareness of the importance of Health and Safety in the workplace
Desirable
- Theoretical knowledge and practical experience of Good Distribution Practice
- Awareness of COSHH and health and safety in the workplace
- Experience in a pharmaceutical production environment
Skills
Essential
- An ability to follow written standard operating procedures.
- Excellent keyboard skills
- Good training skills
- Effective organisational skills
- Good written and oral communication skills
- Good customer care skills
- Able to manage own workload and use own initiative.
- Ability to work accurately
Person Specification
Qualifications
Essential
- GCSE (Min. Grade 4 or equivalent) in Mathematics and English Language OR previous hospital Pharmacy Production Store experience.
- GPhC approved level 2 qualification specific to the role or must commence study within 6 months of appointment.
- Production induction period of four weeks and initial training period of six months to gain practical experience of work activities (routine duties) and a working knowledge of standard operating procedures.
Desirable
- Completion of in-house competency-based training
Knowledge
Essential
- Experience of working in a store's environment
- Experience of working in a busy environment
- Must meet General Pharmaceutical Council guidelines which states pharmacy support staff must be able to demonstrate a range of work procedures and practices with base level of theoretical knowledge and understanding of the duties carried out within the role.
- Knowledge of temperature monitoring
- Knowledge of pharmaceutical receipt, storage and distribution
- Awareness of the importance of Health and Safety in the workplace
Desirable
- Theoretical knowledge and practical experience of Good Distribution Practice
- Awareness of COSHH and health and safety in the workplace
- Experience in a pharmaceutical production environment
Skills
Essential
- An ability to follow written standard operating procedures.
- Excellent keyboard skills
- Good training skills
- Effective organisational skills
- Good written and oral communication skills
- Good customer care skills
- Able to manage own workload and use own initiative.
- Ability to work accurately
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
