Job summary
An opportunity has arisen for an enthusiastic and motivated individual, who has previous experience of working within a clinical or non-clinical healthcare setting. The Patient Safety Co-ordinator role sits within the Patient Safety Team, in the Clinical Governance & Risk Department, and supports and facilitates the co-ordination of the patient safety governance function of the Trust, providing support to senior managers within the Patient Safety Team as appropriate.
The post holder will communicate effectively with colleagues across all levels of seniority and across all departments within the Trust, providing appropriate advice and support in relation to organisational governance processes and complex patient safety concerns. The post holder will work alongside and support senior Trust leaders in quality and patient safety, as the Trust transitions towards the Patient Safety Incident Response Framework as part of the NHS Patient Safety Strategy. We are looking for someone who is passionate about improving patient safety through learning and improvement and who is dedicated to championing a positive and open safety culture. The post holder is expected to be able to communicate with patients and their families as required, in a sensitive and compassionate way.
- Interview Date 06/12/2023
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
The post holder will be able to work autonomously, supervising other staff as delegated and escalating any identified risks and immediate safety actions to the Patient Safety Manager. The post holder will also work as part of a team, and as such will contribute to the day-to-day responsibilities required to support senior manager and Executive-level awareness of patient safety matters within the organisation.
- Be highly professional, self-aware and have well developed interpersonal and communication skills in order to develop and maintain strong relationships with a range of individuals of varying professions and grades
- Communicate in a sensitive and compassionate way with staff, patients and their families, for example when involved in patient safety events
- Work with senior leaders in quality and patient safety, supporting Clinical Boards to undertake patient safety incident investigations in order to understand what happened, identify learning for improvement and action points to share throughout the Trust
- Be self-motivated and able to work both independently and effectively as part of a team
- Understand the scope of their role and when to escalate concerns or seek senior advice as appropriate
- Be able to understand and communicate complex information, producing both verbal and written reports
- Be able to work to a tight schedule, prioritise workload and remain calm under pressure
- Be competent in IT and presentation skills
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- The post-holder will play a lead role in supporting the co-ordination and delivery of the Trusts patient safety and clinical risk management function.
- To play a lead role in the proactive development and improvement of patient safety.
- To support senior managers within the Patient Safety Team in the analysis/incident investigation process to ensure lessons are learnt and shared appropriately, particularly in relation to patient safety incidents and safety themes, aligned to the Patient Safety Incident Response Framework (PSIRF), of the NHS Patient Safety Strategy.
- Responsible for the supervision and management of other staff as appropriate to role.
- To contribute as a senior member of the Clinical Governance and Risk Department (CGARD) to broader developments as required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- The post-holder will play a lead role in supporting the co-ordination and delivery of the Trusts patient safety and clinical risk management function.
- To play a lead role in the proactive development and improvement of patient safety.
- To support senior managers within the Patient Safety Team in the analysis/incident investigation process to ensure lessons are learnt and shared appropriately, particularly in relation to patient safety incidents and safety themes, aligned to the Patient Safety Incident Response Framework (PSIRF), of the NHS Patient Safety Strategy.
- Responsible for the supervision and management of other staff as appropriate to role.
- To contribute as a senior member of the Clinical Governance and Risk Department (CGARD) to broader developments as required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications & Education
Essential
- oDegree level qualification / experience and evidence of CPD, understanding and experience of working within a clinical and/or other hospital service
Knowledge & Experience
Essential
- oSpecialist knowledge and experience of working in a clinical governance setting such as a postgraduate course or evidence of learning particularly in relation to patient safety and incident investigation
- oExperience of working in a clinical governance setting
- oExperience of working in a leadership role, such as supervising and supporting the learning needs of less experienced staff and role modelling high standards of work, taking a lead role in improvement project work or being responsible for the organisation of cross-specialty team meetings, including some contribution to content and delivery
- oExperience of analysing problems and offering solutions
- oProduction of written work to a high standard within tight deadlines, attention to detail
Desirable
- oClinical professional and/or significant experience in clinical practice
- oExposure to incident review/investigation techniques, and use of incident management systems e.g., Datix
- oExperience of working in Patient Safety in the NHS
- oExperience of minute taking or working in a loggist role
Skills & Abilities
Essential
- oExcellent interpersonal skills in person and by telephone, excellent presentational and report writing skills
- oAbility to represent the directorate engendering respect and confidence when communicating complex issues to managers and colleagues
- oCompetent in computer use, including Microsoft Office Applications such as Word and Excel
- oAbility to motivate self and others and respond positively to change
- oAbility to work to tight deadlines
Person Specification
Qualifications & Education
Essential
- oDegree level qualification / experience and evidence of CPD, understanding and experience of working within a clinical and/or other hospital service
Knowledge & Experience
Essential
- oSpecialist knowledge and experience of working in a clinical governance setting such as a postgraduate course or evidence of learning particularly in relation to patient safety and incident investigation
- oExperience of working in a clinical governance setting
- oExperience of working in a leadership role, such as supervising and supporting the learning needs of less experienced staff and role modelling high standards of work, taking a lead role in improvement project work or being responsible for the organisation of cross-specialty team meetings, including some contribution to content and delivery
- oExperience of analysing problems and offering solutions
- oProduction of written work to a high standard within tight deadlines, attention to detail
Desirable
- oClinical professional and/or significant experience in clinical practice
- oExposure to incident review/investigation techniques, and use of incident management systems e.g., Datix
- oExperience of working in Patient Safety in the NHS
- oExperience of minute taking or working in a loggist role
Skills & Abilities
Essential
- oExcellent interpersonal skills in person and by telephone, excellent presentational and report writing skills
- oAbility to represent the directorate engendering respect and confidence when communicating complex issues to managers and colleagues
- oCompetent in computer use, including Microsoft Office Applications such as Word and Excel
- oAbility to motivate self and others and respond positively to change
- oAbility to work to tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
