The Newcastle upon Tyne Hospitals NHS Foundation Trust

Patient Services Coordinator

Information:

This job is now closed

Job summary

We are seeking a dynamic and motivated nurse, to join our team of Patient Services Co-Ordinator's to provide 24-hour bed and site management within this large and busy organisation. This is a band 6 post that progresses to a band 7 following successful completion of an internal training program of approximately 21 months role responsibilities. However, if you can demonstrate you meet all the requirements for a Band 7 you will commence at this band. The role is instrumental in ensuring the safe and timely admission and discharge of patients while, at the same time providing a wide range of operational management experience.

The role will also include a one off period of rotation into the discharge specialist team. This is to gain an In depth knowledge of the discharge process and the management of complex discharges in accordance with national guidelines and trust policies and procedures. Provide advice and support to ward staff to facilitate safe and efficient discharge.

  • Interview date: 8th December 2023
  • 37 hours 30 minutes /week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

  • Management of clinical capacity to accommodate elective and emergency admissions.
  • Facilitate the timely, effective, appropriate and safe discharge of patients across the Trust.
  • Act inside and outside of normal working hours in a site management capacity with the support of the Patient Services Co-ordinator.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Details

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2023-44-09-DR

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Job description

Job responsibilities

  • The post holder will carry out a spectrum of general and operational management duties aimed at managing overall bed capacity.
  • Act as the site manager inside and outside normal working hours.
  • Following the successful completion of an internal training program the post holder will progress to a band 7.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

Job description

Job responsibilities

  • The post holder will carry out a spectrum of general and operational management duties aimed at managing overall bed capacity.
  • Act as the site manager inside and outside normal working hours.
  • Following the successful completion of an internal training program the post holder will progress to a band 7.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

Person Specification

Qualifications & Education

Essential

  • Registered General Nurse
  • Education to Degree level and previous experience at a senior grade

Desirable

  • Mentor Preparation Qualification

Knowledge & Experience

Essential

  • Evidence of a range of acute clinical experiences.
  • Management experience.
  • Responsible for maintaining and improving professional knowledge, skills and competence to ensure evidence based practice in line with the Nursing and Midwifery Councils Code of Conduct.

Desirable

  • Demonstrate understanding of emergency and elective admissions to the Trust, in accordance with Government Targets and the impact this has on patient flow throughout the system.
  • Demonstrate understanding of recent governmental reforms relating to all aspects of bed management and Government Targets.

Skills & Abilities

Essential

  • Highly developed communication, organisational and negotiating skills. Leadership skills
  • Demonstrate the ability to time manage, prioritise and work to a deadline
  • Nursing skills
  • Working knowledge of syringe drivers, pumps and emergency equipment.
  • Good standard of keyboard skills.
  • Basic knowledge Microsoft Office
Person Specification

Qualifications & Education

Essential

  • Registered General Nurse
  • Education to Degree level and previous experience at a senior grade

Desirable

  • Mentor Preparation Qualification

Knowledge & Experience

Essential

  • Evidence of a range of acute clinical experiences.
  • Management experience.
  • Responsible for maintaining and improving professional knowledge, skills and competence to ensure evidence based practice in line with the Nursing and Midwifery Councils Code of Conduct.

Desirable

  • Demonstrate understanding of emergency and elective admissions to the Trust, in accordance with Government Targets and the impact this has on patient flow throughout the system.
  • Demonstrate understanding of recent governmental reforms relating to all aspects of bed management and Government Targets.

Skills & Abilities

Essential

  • Highly developed communication, organisational and negotiating skills. Leadership skills
  • Demonstrate the ability to time manage, prioritise and work to a deadline
  • Nursing skills
  • Working knowledge of syringe drivers, pumps and emergency equipment.
  • Good standard of keyboard skills.
  • Basic knowledge Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Laura Snowdon

laura.snowdon1@nhs.net

01912829460

Details

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2023-44-09-DR

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP


Supporting documents

Privacy notice

The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)