The Newcastle upon Tyne Hospitals NHS Foundation Trust

Hospitality Restaurant Supervisor

This job is now closed

Job summary

Working within our Retail Team providing Hospitality throughout the Trust along with the day to day running of the staff Bistro's on the Royal Victoria Infirmary site.

While this role is for the retail operation you may be asked to provide cover in other areas of the department and across sites. We provide a service to staff 365 days a year and you may need to work weekends.

We also have a new Bistro opening towards the end of March beginning of April and the successful candidate will be involved in the planning, training and opening of the new Bistro.

You will be redirected to Trac to apply for the vacancy please expand the job details section and read all of the information before applying for the vacancy.

Interview date: 6th November 2023
37 hours 30 minutes /week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

Your duties will include working with the Senior Hospitality Supervisor, Rosters, cash handling, supervising of staff, Keeping records up to date , paper work, Health & Hygiene, function work, serving customers, dealing with complaints, menu planning, working with other teams around the trust, using Catering Systems including our new APP, staff training and providing hot food for staff.

About us

We are committed to improving the working lives of our staff and maintaining a healthy and efficient work force while providing excellent care to our patients. Listed below is a summary of the Trust terms and conditions of employment, and staff benefits available.

All posts are subject to NHS pre-employment checks including occupational health clearance and DBS (where appropriate).
All posts are subject to a probationary period - this will normally last six months
All pay progression is conditional upon a positive outcome at annual appraisal
Annual leave entitlement is in line with NHS Terms and Conditions, starting at 27 days per annum rising to 33 days per annum after 10 year service. This is in addition to public holidays. Pro rata for part time workers.
Payment of contractual sick pay (CSP).
All successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay. You will be required to sign a DBS payment form which will be issued to you as part of your recruitment process.
All new employees will be required to attend the Trust induction programme and complete appropriate mandatory training requirements.
Where professional registration is required for a post it is the responsibility of the employee to maintain their registration.
The Trust operates a no smoking policy.

Date posted

19 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2023-42-20-DR

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

A hands-on supervisory role with responsibilities for the service of food, functions and vending operations.
Responsible for the delivery, collation and associated record keeping of patients snacks and i-wave food and staff restaurant.
Maintenance of food hygiene and safety standards, quality control and man management.
Responsible for food production for buffets, Staff Restaurants and foods serviced within the retail environment inclusive of patients food service.
To support supervisory cover within patient foodservice as & when required.
Produce reports for management upon service operations as required.

Job description

Job responsibilities

A hands-on supervisory role with responsibilities for the service of food, functions and vending operations.
Responsible for the delivery, collation and associated record keeping of patients snacks and i-wave food and staff restaurant.
Maintenance of food hygiene and safety standards, quality control and man management.
Responsible for food production for buffets, Staff Restaurants and foods serviced within the retail environment inclusive of patients food service.
To support supervisory cover within patient foodservice as & when required.
Produce reports for management upon service operations as required.

Person Specification

Qualification & Education

Essential

NVQ level 3 within a catering subject (e.g. catering supervisory management)
Intermediate Food Hygiene

Knowledge & Experience

Essential

Experience in Large Scale Catering environment
Supervisory experience
Experience within staff training and development

Desirable

Advanced Food Hygiene
Food Allergen Training

Skills & Abilities

Essential

Food production skills and knowledge

Person Specification

Qualification & Education

Essential

NVQ level 3 within a catering subject (e.g. catering supervisory management)
Intermediate Food Hygiene

Knowledge & Experience

Essential

Experience in Large Scale Catering environment
Supervisory experience
Experience within staff training and development

Desirable

Advanced Food Hygiene
Food Allergen Training

Skills & Abilities

Essential

Food production skills and knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information