Job summary
The department is excited to be able to offer the opportunity for a reliable, enthusiastic, hardworking Clinical Support Worker to join our team. You will work alongside Audiologists and other members of the team to support paediatric hearing assessments at the Freeman Hospital and other outlying clinics. You may be required to support other clinical work as required. You will also carry out general housekeeping and administrative tasks. You should be able to integrate well with the existing team, be flexible in supporting the needs of the service and have a genuine desire to contribute to providing a quality service for patients.
As our Department provides a comprehensive Audiology and Hearing Aid service to the whole of the North of Tyne area you will be expected to transport yourself across the locality when required. A driving licence and access to a car, or the ability to drive, is highly desirable.
The Audiology Department has an established national reputation for excellence and we expect our staff to share the values and vision of the trust - 'to be the health service for Newcastle and a leading national healthcare provider'.
- Interview date: 26 September 2023
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37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
- A substantial part of the role will be to act as a Clinical Assistant in paediatric hearing assessments and other specialist clinics as required.
- This post is suitable for individuals who wish to work in the Audiology Department.
- The post holder is expected to work closely with Audiologists, Assistant Audiologist and admin staff within the clinical environment, and demonstrate the ability to develop practical and anticipatory skills confidently in an acute and dynamic environment.
- All staff are actively supported with their ongoing education and development within the limits of their own personal ambition and potential to meet service needs.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- The purpose of the job is to work under the direction and supervision of an Audiologist providing assistance and support to facilitate an efficient service and maintain a safe environment within the Audiology department.
- The post holder will be expected to participate in a range of clinical and non-clinical activities within the department.
- The postholder will act as a clinical assistant in paediatric hearing assessments and other specialist clinics as required.
- Help to maintain an efficient, professional and patient centred service by contributing to administrative tasks, housekeeping and other departmental duties as required.
- The job is based at the Freeman Hospital however the post holder may be required to operate at the RVI or other sites from time to time.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- The purpose of the job is to work under the direction and supervision of an Audiologist providing assistance and support to facilitate an efficient service and maintain a safe environment within the Audiology department.
- The post holder will be expected to participate in a range of clinical and non-clinical activities within the department.
- The postholder will act as a clinical assistant in paediatric hearing assessments and other specialist clinics as required.
- Help to maintain an efficient, professional and patient centred service by contributing to administrative tasks, housekeeping and other departmental duties as required.
- The job is based at the Freeman Hospital however the post holder may be required to operate at the RVI or other sites from time to time.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Good standard of education (GCSE grade 9-1) or equivalent level qualifications
Desirable
Knowledge & Experience
Essential
- Working with people, preferably within a hospital environment
- Basic computer literacy
Desirable
- Previous work in a health care setting
- Experience of caring in a professional setting
- Experience working with children
- Basic understanding of manual handling principles
Skills & Abilities
Essential
- Effective written and oral communication skills
- Literacy and numeracy skills
- Good communication skills
- Good organisational skills
- Able to work effectively under direction as part of a team
- Ability to communicate effectively with a wide range of individuals
- Team/worker committed to providing high quality care.
Desirable
Person Specification
Qualifications & Education
Essential
- Good standard of education (GCSE grade 9-1) or equivalent level qualifications
Desirable
Knowledge & Experience
Essential
- Working with people, preferably within a hospital environment
- Basic computer literacy
Desirable
- Previous work in a health care setting
- Experience of caring in a professional setting
- Experience working with children
- Basic understanding of manual handling principles
Skills & Abilities
Essential
- Effective written and oral communication skills
- Literacy and numeracy skills
- Good communication skills
- Good organisational skills
- Able to work effectively under direction as part of a team
- Ability to communicate effectively with a wide range of individuals
- Team/worker committed to providing high quality care.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
