Job summary
About the team and department;
The Newcastle Hospitals 'national award winning' e-Rostering team is well-established and operates within the Human Resources Directorate based at Regent Point in Gosforth. Weprovide support and management of the Trust's e-Rostering system and its users. We aid users to roster effectively and efficiently and ensure that the right staff, are in the right place, at the right time - supporting our workforce in the delivery of high quality, safe patient care. The role gives you an opportunity to lead a highly motivated and friendly team who are continually adapting to provide first class customer service.
- Interview Date: 12 September 2023
-
37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
What will the role entail?
Your key tasks will be to lead in the management, development and delivery of the e-Rostering service for The Newcastle Hospitals NHS Foundation Trust. You will be an integral part of the e-Rostering, People Systems and data team and the wider Staff Engagement leadership team; overseeing the day to day management of the e-Rostering team and delivering new system functionality across the Trust. You will be expected to maintain close working relationships with Department and Ward Managers, as well as the Senior Nursing Management, HR Recruitment, Workforce Information and Temporary Staffing teams.
There is a strong focus on utilising workforce systems and its data to support recruitment, retention and deployment strategy.
Who are we looking for?
You will need previous leadership and project management experience and be someone who is a highly motivated individual with proven leadership capabilities and a strong drive for success. You will possess highly developed communication skills, and have excellent engagement and interpersonal skills to develop positive working relationships and sound knowledge of service improvement. You will also need to be highly competent in the use of IT systems including Microsoft applications. Experience of using e-rostering systems would be advantageous but not essential.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
Why choose us?
If you are someone who wants to lead a highly successful team and be at the forefront of change which will have a significant impact on the Trust, benefiting staff and our patients, then this role is perfect for you. This role is unique within the Trust, giving you the opportunity to implement system improvements whilst developing your leadership skills and being able to see the outcome on a daily basis. As a department we welcome input, ideas and creativity from the whole team and are happy to support you in your role to grow professionally. As a member of staff at Newcastle Hospitals, you are entitled to many staff benefits. From car lease schemes, technology schemes, and discounted travel passes to discounts across hotels, bars and restaurants. You are also eligible to join the Staff Social Club, which runs a monthly lottery as well as access to lots of great subsidised events, trips and parties.
Job Purpose
- Responsible for the overall management and successful delivery of the Electronic Rostering & Attendance (ERA) system to the required quality and standard. The System Manager will be responsible for management of the ERA system with a significant focus on change management and service modernisation.
- The post requires close working with suppliers, clinicians and health professionals to ensure anticipated are fully realised including the provision of staff information reporting
- Work alongside relevant stakeholders to develop reports, tools and detection processes to reduce fraud and improve system audit
- Direct and effective management of the ERA system as required within time, cost and quality parameters.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
Why choose us?
If you are someone who wants to lead a highly successful team and be at the forefront of change which will have a significant impact on the Trust, benefiting staff and our patients, then this role is perfect for you. This role is unique within the Trust, giving you the opportunity to implement system improvements whilst developing your leadership skills and being able to see the outcome on a daily basis. As a department we welcome input, ideas and creativity from the whole team and are happy to support you in your role to grow professionally. As a member of staff at Newcastle Hospitals, you are entitled to many staff benefits. From car lease schemes, technology schemes, and discounted travel passes to discounts across hotels, bars and restaurants. You are also eligible to join the Staff Social Club, which runs a monthly lottery as well as access to lots of great subsidised events, trips and parties.
Job Purpose
- Responsible for the overall management and successful delivery of the Electronic Rostering & Attendance (ERA) system to the required quality and standard. The System Manager will be responsible for management of the ERA system with a significant focus on change management and service modernisation.
- The post requires close working with suppliers, clinicians and health professionals to ensure anticipated are fully realised including the provision of staff information reporting
- Work alongside relevant stakeholders to develop reports, tools and detection processes to reduce fraud and improve system audit
- Direct and effective management of the ERA system as required within time, cost and quality parameters.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
KNOWLEDGE
Essential
- oDelivery of IT systems
- oDemonstrate understanding of how to motivate and engage with people to implement change
Desirable
- oInformation governance requirements
- oGood understanding of current NHS issues and challenges
SKILLS
Essential
- oEvidence based experience of delivering change management
- oAnalysing and forecasting staffing and budgets
- oBe highly competent utilising Microsoft Office Suite
EXPERIENCE
Essential
- oManaging a team, ideally management of system or service support teams
- oInter-agency working involving multiple and diverse partners.
- oSupporting executive level Boards
- omanaging complex systems
- oA good understanding of Trust policies and procedures
- oDelivery of projects on time and to budget
Desirable
- oExperience of managing systems in other organisations of similar size and complexity within or outside of the NHS
- oExperience of working with HR policies and procedures
QUALIFICATIONS
Essential
- oEducated to post graduate degree level or equivalent level of qualification or experience e.g. IT, Business, Health or have substantial experience in a relevant post
- oHold a current recognised management qualification or equivalent experience in a relevant setting.
Person Specification
KNOWLEDGE
Essential
- oDelivery of IT systems
- oDemonstrate understanding of how to motivate and engage with people to implement change
Desirable
- oInformation governance requirements
- oGood understanding of current NHS issues and challenges
SKILLS
Essential
- oEvidence based experience of delivering change management
- oAnalysing and forecasting staffing and budgets
- oBe highly competent utilising Microsoft Office Suite
EXPERIENCE
Essential
- oManaging a team, ideally management of system or service support teams
- oInter-agency working involving multiple and diverse partners.
- oSupporting executive level Boards
- omanaging complex systems
- oA good understanding of Trust policies and procedures
- oDelivery of projects on time and to budget
Desirable
- oExperience of managing systems in other organisations of similar size and complexity within or outside of the NHS
- oExperience of working with HR policies and procedures
QUALIFICATIONS
Essential
- oEducated to post graduate degree level or equivalent level of qualification or experience e.g. IT, Business, Health or have substantial experience in a relevant post
- oHold a current recognised management qualification or equivalent experience in a relevant setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
