Job summary
Newcastle upon Tyne Trust is one of the biggest teaching hospitals in the UK and teaching and learning play a major part in their status as a Centre for Excellence for Teaching. To this end, the delivery of the Newcastle Medical School undergraduate curriculum plays a major part in training within Newcastle Hospitals and is essential in the development of the future medical workforce.
We are therefore delighted to advertise this exciting and challenging opportunity for temporary/secondment as Band 6 Workforce Development Officer (Medical Education) within the Newcastle Hospitals Undergraduate Administrative Team. This is a new and exciting post, which has developed due to the increased senior level workload required to support the implementation of the new ground breaking medical student curriculum. You will work with a broad range of clinical and operational staff across Newcastle Hospitals and the Medical School.
- Interview Date 15/08/2023
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
The postholder leads on the Quality and Governance aspects of the Undergraduate service alongside a Newcastle Hospitals Undergraduate Clinical Lead. Their main role is to manage the vast amount of qualitative and quantitative data generated by Newcastle Medical School student evaluation across Years 3, 4 and 5. A key aspect of the role is to establish efficient working relationships with all Module and Year group leads to support with the continuous review of student evaluation. This involves drawing up relevant action plans alongside the clinical leads with the aim of achieving an improvement in module delivery to ensure students achieve rotation specific learning.
A dashboard has been developed to record and analyse data with the expectation that requests for information from Newcastle Medical School and Trust personnel, is readily available and accurate.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
This post was developed 24 months ago as a joint post between Newcastle Hospitals and Newcastle Medical School to provide additional administrative support for the practical delivery of the Newcastle University MBBS programme and the interface with the University processes and procedures in relation to undergraduate MBBS students.
The postholder would be responsible for maintaining a database of active issues throughout the service, which is reviewed monthly at the senior team meetings, and for updating departmental documentation around the governance of the service to clearly demonstrate what indicators and processes are in place to provide assurance that the service is being managed effectively and that processes are working.
To provide evidence to Newcastle Medical School and the Trust that we have a robust evaluation and subsequent quality improvement processes in place, the postholder will be expected to continue the development of a detailed SOP.
Additionally, the postholder is responsible for the preparation of the annual Undergraduate SAR (Self Assessment Report) and QIP (Quality Improvement Plan) for submission to Health Education England (HEE) in preparation for the Annual Medical School Quality Monitoring Meeting. In addition they will also prepare the annual Newcastle Medical School SAR.
It is essential that the postholder is proficient in analysing and presenting data to the highest level, can work autonomously and is confident in both their oral presentation skills as well as report writing and presenting information in a professional manner. A background knowledge of higher education would also be advantageous.
- A joint post between NUTH and Medical School to provide additional administrative support for the practical delivery of the Newcastle University MBBS programme and the interface with the University processes and procedures in relation to undergraduate MBBS students.
- To work alongside NUTH Undergraduate LEP Clinical Lead, Senior Workforce Development Officers, and lead administrative colleagues in the Medical School and around the region, to identify ways in which improvements can be made to deliver high quality medical education and reliable assessment to Newcastle MBBS students.
- To provide high quality, responsive administrative support for education and development activity to enable achievement of organisational objectives and the Trust agenda.
- To co-ordinate the management and delivery of Medical Education teaching programmes including assessment and examination processes for medical students and junior medical staff assigned to NUTH as required by partner Medical Schools and key stakeholders.
- Ensure delivery of high quality teaching programmes by supporting the Tutor and Administrative teams, effectively evaluating teaching sessions and resolving operational issues independently.
- Manage the process which ensures all medical students/junior medical staff receive timely educational plans/timetables, regular support meetings and formative assessment, ensuring accurate records are maintained. Liaise with relevant tutors and other key stakeholders as appropriate and necessary.
- Liaise regularly with key stakeholders at all levels, including patients.
- Be responsible for co-ordinating Trust and Base Unit key messages to relevant personnel.
- To proactively provide information, advice and guidance to ensure that the education needs of a multi-disciplinary team are met effectively at departmental and learner level.
You should be an experienced and motivated administrator who has an innovative and challenge seeking attitude to problem solving. You will be the lead administrator for the provision and management of the undergraduate quality process within Newcastle Hospitals. You should therefore possess strong leadership skills, the ability to work autonomously and be able to govern and report data to a high level.
Previous experience and knowledge of the NHS and its current issues would be an advantage as well as experience of working within a training/educational support role.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
This post was developed 24 months ago as a joint post between Newcastle Hospitals and Newcastle Medical School to provide additional administrative support for the practical delivery of the Newcastle University MBBS programme and the interface with the University processes and procedures in relation to undergraduate MBBS students.
The postholder would be responsible for maintaining a database of active issues throughout the service, which is reviewed monthly at the senior team meetings, and for updating departmental documentation around the governance of the service to clearly demonstrate what indicators and processes are in place to provide assurance that the service is being managed effectively and that processes are working.
To provide evidence to Newcastle Medical School and the Trust that we have a robust evaluation and subsequent quality improvement processes in place, the postholder will be expected to continue the development of a detailed SOP.
Additionally, the postholder is responsible for the preparation of the annual Undergraduate SAR (Self Assessment Report) and QIP (Quality Improvement Plan) for submission to Health Education England (HEE) in preparation for the Annual Medical School Quality Monitoring Meeting. In addition they will also prepare the annual Newcastle Medical School SAR.
It is essential that the postholder is proficient in analysing and presenting data to the highest level, can work autonomously and is confident in both their oral presentation skills as well as report writing and presenting information in a professional manner. A background knowledge of higher education would also be advantageous.
- A joint post between NUTH and Medical School to provide additional administrative support for the practical delivery of the Newcastle University MBBS programme and the interface with the University processes and procedures in relation to undergraduate MBBS students.
- To work alongside NUTH Undergraduate LEP Clinical Lead, Senior Workforce Development Officers, and lead administrative colleagues in the Medical School and around the region, to identify ways in which improvements can be made to deliver high quality medical education and reliable assessment to Newcastle MBBS students.
- To provide high quality, responsive administrative support for education and development activity to enable achievement of organisational objectives and the Trust agenda.
- To co-ordinate the management and delivery of Medical Education teaching programmes including assessment and examination processes for medical students and junior medical staff assigned to NUTH as required by partner Medical Schools and key stakeholders.
- Ensure delivery of high quality teaching programmes by supporting the Tutor and Administrative teams, effectively evaluating teaching sessions and resolving operational issues independently.
- Manage the process which ensures all medical students/junior medical staff receive timely educational plans/timetables, regular support meetings and formative assessment, ensuring accurate records are maintained. Liaise with relevant tutors and other key stakeholders as appropriate and necessary.
- Liaise regularly with key stakeholders at all levels, including patients.
- Be responsible for co-ordinating Trust and Base Unit key messages to relevant personnel.
- To proactively provide information, advice and guidance to ensure that the education needs of a multi-disciplinary team are met effectively at departmental and learner level.
You should be an experienced and motivated administrator who has an innovative and challenge seeking attitude to problem solving. You will be the lead administrator for the provision and management of the undergraduate quality process within Newcastle Hospitals. You should therefore possess strong leadership skills, the ability to work autonomously and be able to govern and report data to a high level.
Previous experience and knowledge of the NHS and its current issues would be an advantage as well as experience of working within a training/educational support role.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent qualification/relevant experience
Knowledge & Experience
Essential
- Previous experience in a training/educational support role to post graduate level, with experience of designing, delivering and evaluating programmes/development interventions for multidisciplinary staff at a range of levels including senior staff groups
- A demonstrable understanding of the Undergraduate Curriculum at Newcastle Medical School and implications of change
- A demonstrable understanding of the Terms and Conditions of Service (TCS) for NHS Doctors and Dentists in Training 2016.
- Competent in the application of Microsoft Office, Word, Excel, Outlook and PowerPoint
- Knowledge of the NHS, its current issues and the relationship to education and workforce development
- A demonstrable understanding of the principles of assessment in Education
Desirable
- Previous experience of working within the NHS, or similar large, complex organisation
- Experience and knowledge of medical education pathway for medical students and doctors in training.
- Experience of administration of electronic portfolios/student information systems
- Experience of providing additional support for students/doctors in difficulty
- Understanding of GMC and HEE quality assurance standards
Skills & Abilities
Essential
- High quality interpersonal skills, with confidence to communicate positively at all levels within the Trust and external organisations
- Ability to manage time effectively and work under pressure to deliver a high quality service to tight deadlines
- Excellent organisational skills, capable of working on own initiative with a problem-solving attitude
- High level of communication skills both written and verbal
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent qualification/relevant experience
Knowledge & Experience
Essential
- Previous experience in a training/educational support role to post graduate level, with experience of designing, delivering and evaluating programmes/development interventions for multidisciplinary staff at a range of levels including senior staff groups
- A demonstrable understanding of the Undergraduate Curriculum at Newcastle Medical School and implications of change
- A demonstrable understanding of the Terms and Conditions of Service (TCS) for NHS Doctors and Dentists in Training 2016.
- Competent in the application of Microsoft Office, Word, Excel, Outlook and PowerPoint
- Knowledge of the NHS, its current issues and the relationship to education and workforce development
- A demonstrable understanding of the principles of assessment in Education
Desirable
- Previous experience of working within the NHS, or similar large, complex organisation
- Experience and knowledge of medical education pathway for medical students and doctors in training.
- Experience of administration of electronic portfolios/student information systems
- Experience of providing additional support for students/doctors in difficulty
- Understanding of GMC and HEE quality assurance standards
Skills & Abilities
Essential
- High quality interpersonal skills, with confidence to communicate positively at all levels within the Trust and external organisations
- Ability to manage time effectively and work under pressure to deliver a high quality service to tight deadlines
- Excellent organisational skills, capable of working on own initiative with a problem-solving attitude
- High level of communication skills both written and verbal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
