Job summary
Are you an interpersonal, well organised and articulate individual who could step into an established role taking over the day to day responsibilities for a team that offers so much more than administration support! We co-ordinate many aspects of training and delivery as well as supporting the efficient running of our education facilities within Newcastle upon Tyne Hospitals NHS Foundation Trust.
You will display a confident and cooperative approach, with positive interpersonal skills when communicating with team members, HR colleagues, and the wide range of staff at all levels representing the diverse workforce within the Trust. You will also be responsible for liaising with trust colleagues to agree support in the co-facilitation of learning events, as appropriate to their area of expertise, as required for the effective delivery of the annual training programme and ad-hoc training events. You will work positively with team members discussing workable options to achieve satisfactory education outcomes in the absence of the Senior Workforce Development Officer, on an ad-hoc basis.
- Interview Date: 8 August 2023
- 37 hours 30 minutes /Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
If you meet the following essential requirements then you could be just who we are looking for:
- Knowledge and understanding of anti-discriminatory practice within education contexts
- Competent in the use and application of Microsoft Office, Word, Excel, Outlook and PowerPoint
- Effective, high quality interpersonal skills and the ability to communicate within the Trust and in external organisations
- Previous experience of working within and educational environment.
- High standard of general education, excellent standard of literacy and numeracy.
- Teaching qualification to degree level (cert ed/DTTLS) or relevant equivalent experience
- Ability to manage time effectively and work under pressure to deliver a high quality training service, which covers a diverse range of subjects to staff working within all disciplines in the Trust.
- Alignment to Trust Values and Core Behaviours
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
Are you an interpersonal, well organised and articulate individual who could step into an established role taking over the day to day responsibilities for a team that offers so much more than administration support! We co-ordinate many aspects of training and delivery as well as supporting the efficient running of our education facilities within Newcastle upon Tyne Hospitals NHS Foundation Trust.
You will display a confident and cooperative approach, with positive interpersonal skills when communicating with team members, HR colleagues, and the wide range of staff at all levels representing the diverse workforce within the Trust. You will also be responsible for liaising with trust colleagues to agree support in the co-facilitation of learning events, as appropriate to their area of expertise, as required for the effective delivery of the annual training programme and ad-hoc training events. You will work positively with team members discussing workable options to achieve satisfactory education outcomes in the absence of the Senior Workforce Development Officer, on an ad-hoc basis.
Main duties:
- Direct supervision of the admin and clerical staff in the Education Centre.
- To support and co-ordinate the preparation and delivery of training requirements and programme information for Trust corporate induction on a weekly basis. Support delivery of mandatory training including conflict resolution and equality and diversity.
- Work to support delivery of Trust Workforce Strategy under the direction of the Senior Workforce Development Officer and Workforce Development Manager.
- Develop and deliver a range of high quality and innovative HR training / specialist education and development services (specialist advice, guidance, formal training and workshop facilitation) that are responsive to the changing learning needs identified at corporate, departmental and individual levels.
- Support the development of Trust staff in effective leadership, management and personal effectiveness skills, business objectives, supporting organisational development resulting from the Trust Workforce Strategy, service developments and other Trust and National initiatives.
- To proactively provide information, advice and guidance to ensure that the education needs of a multi-disciplinary team are met effectively at departmental and leaner level.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
Are you an interpersonal, well organised and articulate individual who could step into an established role taking over the day to day responsibilities for a team that offers so much more than administration support! We co-ordinate many aspects of training and delivery as well as supporting the efficient running of our education facilities within Newcastle upon Tyne Hospitals NHS Foundation Trust.
You will display a confident and cooperative approach, with positive interpersonal skills when communicating with team members, HR colleagues, and the wide range of staff at all levels representing the diverse workforce within the Trust. You will also be responsible for liaising with trust colleagues to agree support in the co-facilitation of learning events, as appropriate to their area of expertise, as required for the effective delivery of the annual training programme and ad-hoc training events. You will work positively with team members discussing workable options to achieve satisfactory education outcomes in the absence of the Senior Workforce Development Officer, on an ad-hoc basis.
Main duties:
- Direct supervision of the admin and clerical staff in the Education Centre.
- To support and co-ordinate the preparation and delivery of training requirements and programme information for Trust corporate induction on a weekly basis. Support delivery of mandatory training including conflict resolution and equality and diversity.
- Work to support delivery of Trust Workforce Strategy under the direction of the Senior Workforce Development Officer and Workforce Development Manager.
- Develop and deliver a range of high quality and innovative HR training / specialist education and development services (specialist advice, guidance, formal training and workshop facilitation) that are responsive to the changing learning needs identified at corporate, departmental and individual levels.
- Support the development of Trust staff in effective leadership, management and personal effectiveness skills, business objectives, supporting organisational development resulting from the Trust Workforce Strategy, service developments and other Trust and National initiatives.
- To proactively provide information, advice and guidance to ensure that the education needs of a multi-disciplinary team are met effectively at departmental and leaner level.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Knowledge
Essential
- Knowledge and understanding of anti-discriminatory practice within education contexts
Desirable
- Understanding of training needs analysis processes and training planning at departmental and organisational level
- Awareness of current legislation as it relates to key areas of Trust policy and mandatory training
- Awareness of latest initiatives in NHS strategy specifically with regard to HR/workforce in learning and development
- Knowledge of relevant (Trust) Policies and Corporate Governance arrangements.
Skills
Essential
- Competent in the use and application of Microsoft Office, Word, Excel, Outlook and PowerPoint
- Effective, high quality interpersonal skills and ability to communicate within the Trust and in external organisations
Desirable
- Ability to learn, follow and adhere to Trust Policies and Governance arrangements.
Experience
Essential
- Previous experience of working an educational environment
Desirable
- Experience of assessment processes and procedures to meet education programme validation requirements and development of learners
- Experience of working in the NHS or similar large, complex organisation
Qualifications
Essential
- Educated to degree level or relevant equivalent experience.
- Qualification in an education or training related subject to level 3 or relevant, equivalent experience
Desirable
- Qualification in leadership or management at level 3
Person Specification
Knowledge
Essential
- Knowledge and understanding of anti-discriminatory practice within education contexts
Desirable
- Understanding of training needs analysis processes and training planning at departmental and organisational level
- Awareness of current legislation as it relates to key areas of Trust policy and mandatory training
- Awareness of latest initiatives in NHS strategy specifically with regard to HR/workforce in learning and development
- Knowledge of relevant (Trust) Policies and Corporate Governance arrangements.
Skills
Essential
- Competent in the use and application of Microsoft Office, Word, Excel, Outlook and PowerPoint
- Effective, high quality interpersonal skills and ability to communicate within the Trust and in external organisations
Desirable
- Ability to learn, follow and adhere to Trust Policies and Governance arrangements.
Experience
Essential
- Previous experience of working an educational environment
Desirable
- Experience of assessment processes and procedures to meet education programme validation requirements and development of learners
- Experience of working in the NHS or similar large, complex organisation
Qualifications
Essential
- Educated to degree level or relevant equivalent experience.
- Qualification in an education or training related subject to level 3 or relevant, equivalent experience
Desirable
- Qualification in leadership or management at level 3
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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