Job summary
This is a dynamic time within the addictions and liver cirrhosis team. We are a rapidly expanding team and by joining us you will help to provide patient focused support to an often-marginalized group. This role is to enhance care provision using a bespoke approach to an individual who may be struggling to engage with their community, support services or health care needs.
They may also be involved with the criminal justice system and being an advocate for individuals often socially isolated is key. Early intervention and referral to our community partners within addiction will be a further focal part of this role.
This role predominantly sits within the accident and emergency department but also involves in-reach to patients in ward areas and contact with patients who have presented outside of working hours.
This job is part of an evaluation project of the Recovery Navigator role in the locality and is an opportunity to be involved in a research project and contribute to its outcome.
If you strive to work within a gold standard team providing individualized patient care within a dynamic evolving service, then this is for you. A knowledge of this work and supporting services would be helpful but not essential and training would be provided along with regular clinical supervision.
Main duties of the job
- Interview Date: 08 August 2023
- 37 hours 30 minutes /Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
- This role is currently Monday - Friday working corporate standard hours of 08.30-16.30
- Most of the working day will be within the accident and emergency department but also into ward areas.
- You will be responsible for keeping and maintaining data for the evaluation of the role.
- You will be involved in a research project in partnership with Newcastle University
- You will work closely with the Alcohol Care Team and have close supervision and the opportunity to access an extensive training plan to provide ongoing continuing professional development.
- You will liaise with community partners including addiction, criminal justice, accommodation, and employment services.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by theCQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
- Responsible for engaging new individuals onto the service by working closely in partnership with treatment and recovery providers and with the recovery community.
- Form strong professional relationships with the Emergency Department team and work closely with them to identify patients who may benefit from the Navigator service.
- The Patient Coordinator will deliver, co-ordinate and contribute to a recovery programme for service users with alcohol misuse issues, including the delivery practical, bespoke interventions both face to face and with a network of partner agencies, ensuring that patients are offered the right interventions in the right place, at the right time.
- They will support the patient through the journey from identification and referral to conclusion of their intervention, eliminating barriers to care.
- The Patient Coordinator will work closely with Emergency Department Team and Alcohol Care Team, and partner agencies to ensure a patient focussed service, and will keep accurate patient and activity records to facilitate reporting back to Commissioners regarding performance and service success.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- Responsible for engaging new individuals onto the service by working closely in partnership with treatment and recovery providers and with the recovery community.
- Form strong professional relationships with the Emergency Department team and work closely with them to identify patients who may benefit from the Navigator service.
- The Patient Coordinator will deliver, co-ordinate and contribute to a recovery programme for service users with alcohol misuse issues, including the delivery practical, bespoke interventions both face to face and with a network of partner agencies, ensuring that patients are offered the right interventions in the right place, at the right time.
- They will support the patient through the journey from identification and referral to conclusion of their intervention, eliminating barriers to care.
- The Patient Coordinator will work closely with Emergency Department Team and Alcohol Care Team, and partner agencies to ensure a patient focussed service, and will keep accurate patient and activity records to facilitate reporting back to Commissioners regarding performance and service success.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications & Education
Essential
- Hold NVQ level 4 or equivalent qualification / experience
- ECDL advanced or equivalent experience: Computer literate with a good working knowledge of Microsoft packages. Experience of using spreadsheets to a high level
Desirable
- Mental Health First Aid Qualification
Knowledge & Experience
Essential
- Experience of working with substance/alcohol misuse issues and a clear understanding of the need for and ability to deliver quality services.
- An understanding of substance misuse and violence and its associated causal factors, through professional and/or personal "lived" experience
- Knowledge and experience in delivering psychological interventions including brief interventions
- Possess a sound working knowledge of hospital-based information systems, data collection, validation, and reporting
- Demonstrate a broad understanding of substance misuse issues
Desirable
- Demonstrate knowledge of the recovery programmes. aims / outcomes / targets and deadlines
Skills & Abilities
Essential
- Possess excellent communication skills and be able to work to deadlines
- Possess a comprehensive range of practical analytical skills
Person Specification
Qualifications & Education
Essential
- Hold NVQ level 4 or equivalent qualification / experience
- ECDL advanced or equivalent experience: Computer literate with a good working knowledge of Microsoft packages. Experience of using spreadsheets to a high level
Desirable
- Mental Health First Aid Qualification
Knowledge & Experience
Essential
- Experience of working with substance/alcohol misuse issues and a clear understanding of the need for and ability to deliver quality services.
- An understanding of substance misuse and violence and its associated causal factors, through professional and/or personal "lived" experience
- Knowledge and experience in delivering psychological interventions including brief interventions
- Possess a sound working knowledge of hospital-based information systems, data collection, validation, and reporting
- Demonstrate a broad understanding of substance misuse issues
Desirable
- Demonstrate knowledge of the recovery programmes. aims / outcomes / targets and deadlines
Skills & Abilities
Essential
- Possess excellent communication skills and be able to work to deadlines
- Possess a comprehensive range of practical analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
