Band 4 Senior Business Administrator

Job description

Job responsibilities

Job Overview

Have you ever looked at a colourcoded diary, a halffinished rota and three urgent meeting requests—and thought “yes, I’ve got this”? If planning, organising and quietly keeping the wheels turning is your superpower, read on.

We’re looking for a Senior Business Administrator who can bring order to complexity, structure to busy services, and calm confidence to everchanging priorities—particularly within Estates & Facilities.

No two days will be the same, but your ability to stay organised, adaptable and one step ahead will make all the difference.

• Planning & Organisation

  • Taking full responsibility for planning and organising a wide range of complex activities

• Keeping Things Moving

  • Coordinating internal teams and external agencies

• ProjectSavvy Support

  • Demonstrating a strong understanding of project management principles
  • Identifying key actions, deadlines and dependencies—and helping ensure delivery

• Recruitment Support – Estates & Facilities

  • Supporting recruitment activity from start to finish:

• Bank & Temporary Staffing Coordination

  • Supporting Estates & Facilities bank activity

You’re organised, diplomatic, and thrive in a role where things don’t always go to plan—but still get done.

• You’re confident managing complex diaries, rotas and competing priorities
• You’re comfortable working with senior leaders, frontline teams and external partners
• You bring a structured, solutionsfocused approach, even when things change at short notice
• You understand what good project planning looks like—and help make it happen
• You’re professional, approachable, and quietly brilliant at what you do

• A role where your skills genuinely matter
• The opportunity to work closely with Estates & Facilities and senior colleagues
• A supportive environment that values organisation, initiative and teamwork
• The satisfaction of making services run smoothly (often behind the scenes, but never unnoticed)

If you’re ready to bring clarity to complexity—and maybe even enjoy a wellcrafted spreadsheet—we’d love to hear from you.

Contact Details: Colista Gaskin, Senior People Business Manager, Colista.Gaskin@nhs.net

Job Description Summary (Main duties and responsibilities)

• To manage the diaries of the allocated individual or team, supporting them to use their time efficiently and effectively. This will include the scheduling of meetings/ clinics and co-ordination of events.
• To provide high level administrative support to identified meetings, ensuring the timely receipt and circulation of papers, producing minutes of a high standard and managing and co-ordinating the completion of agreed actions and action logs.
• To take responsibility for planning and organising a range of complex activities including, diary management, scheduling meetings or clinics, planning staff rotas (e.g. senior management or clinical on-call rotas, administrative staff rotas) and organising events. The post-holder will be required to co-ordinate other staff and/or external agencies and will be responsible for the adjustment and refinement of plans and activities due to changing requirements or emergencies
• To demonstrate a good awareness of the principles of project management and to work with others to create and produce plans that contain all the necessary detail for managing and delivering services and/or projects, identifying key actions and deadlines.
• To support the recruitment activity for Estates and Facilities, setting up interviews, shortlisting and onboarding
• To support the bank activity for Estates and Facilities, including sending out shifts, confirmation of shifts, liaising with management on the vacancies and cover required.
• To support and deliver bespoke training initiatives across the E&F landscape

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Person Specification

Qualifications

Essential

• Good standard of education including
• GCSE English and Mathematics Grade C
• (new Grade 4) or above, or equivalent qualification or experience
• ILM Level 3 or equivalent skills, knowledge and experience
• Higher National Certificate or Vocational Qualifications to level 4/5 or equivalent experience

Desirable

• Prince 2 or equivalent project management skills, knowledge and experience

Experience

Essential

• Experience of working corporately within a large, multi-professional team.
• Experience of providing administration support for a range of projects and assisting the project managers in updating key documentation such action logs and presentations.
• Experience of managing a team which works to a standard which is compliant with policy, procedure and other quality frameworks.
• Ability to work to high levels of accuracy, demonstrating attention to
• detail as the nature of the work demands high quality.
• Complex problem solving skills, with
• the ability to look for and negotiate solutions and actions and apply appropriate decision making.
• Dealing with complex complaints or other emotive situations with sensitivity, diplomacy and confidentiality.

Desirable

• Experience of ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Estates & Facilities

Unit 2 Meridian South

Leicester

Leicestershire

LE19 1WY

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)