Leicestershire Partnership NHS Trust

Administration Assistant (Receptionist)

The closing date is 28 October 2025

Job summary

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have a fantastic opportunity for an Administration Assistant to join our admin team based at Herschel Prins Centre, Glenfield Hospital Site.

The hours of work are Monday to Friday 9am to 5pm.

Herschel Prins Centre is an adult inpatient unit consisting of two wards for patients with mental health illness. The building also has two levels of offices occupied by staff members within the Forensic Mental Health Team. As an Administration Assistant you will provide comprehensive administrative support as part of the existing reception team and any other administration duties as per the job description.

Herschel Prins Centre is a busy low secure unit and the successful candidate will be responsible for control of access and the management of traffic in and out of the building such as patients, staff and visitors entering and leaving the premises via the airlock system ensuring the security of the building is maintained at all times.

We are looking for someone who is motivated, enthusiastic, a team player and above all able to demonstrates a commitment to the Trusts values in everyday life.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support.

Main duties of the job

The successful candidate will posses excellent IT skills and knowledge of Microsoft Office packages, good written and verbal communication skills, the ability to liaise with service users in a calm and compassionate manner and the ability to work positively and proactively as part of the wider administrative and clinical teams.

As an Administration Assistant, you will be required to support the existing reception team with day to day duties and support the business administration assistants with patient record scanning and another other ad hoc administration duties as per the job description.

You will be ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled. To develop and maintain effective working relationships with colleagues and external agencies. To provide high quality customer care to anyone accessing the service, either face to face, via telephone or in writing.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

004697

Job locations

The Herschel Prins Centre

Groby Road

Leicester

Leicester

LE3 9EJ


Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Person Specification

Qualifications

Essential

  • Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

Essential

  • Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Person Specification

Qualifications

Essential

  • Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

Essential

  • Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

The Herschel Prins Centre

Groby Road

Leicester

Leicester

LE3 9EJ


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

The Herschel Prins Centre

Groby Road

Leicester

Leicester

LE3 9EJ


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Kimberley Shaw

kimberley.shaw7@nhs.net

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

004697

Job locations

The Herschel Prins Centre

Groby Road

Leicester

Leicester

LE3 9EJ


Privacy notice

Leicestershire Partnership NHS Trust's privacy notice (opens in a new tab)