Band 2 Booking Clerk
This job is now closed
Job summary
Do you have excellent communication skills? If yes, then come and join the Podiatry and Non-cancer Lymphoedema Service Booking Team.
We are looking to recruit an additional member of staff to work in our booking office at South Wigston Health Centre. The booking office is the hub of the Podiatry and Non-cancer Lymphoedema Service providing a high-quality telephone-based booking service for podiatry and non-cancer lymphoedema patients living in Leicester, Leicestershire and Rutland.
We are looking for someone to work Monday, Tuesday, Wednesday and Friday 7:30am to 4pm
Main duties of the job
The main duties and responsibilities of the booking clerk are to provide an effective, efficient, and professional telephone central booking facility and help line for the Podiatry/Lymphoedema Services patients, carers, and clinical staff. Duties will include answering telephone calls, booking appointments, dealing with queries etc. As well as monitoring patient waiting times and clinical diaries to make best use of clinical staff time and to meet service KPI's.
About us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.
Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Details
Date posted
16 May 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9313-24-0700
Job locations
South Wigston Health Centre
80 Blaby Road
Wigston
Leicestershire
LE18 4SE
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
South Wigston Health Centre
80 Blaby Road
Wigston
Leicestershire
LE18 4SE
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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