Leicestershire Partnership NHS Trust

Band 4 LLR Care Record PMO Administrator

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Job summary

The Leicester, Leicestershire, and Rutland Care Record Programme team seeks a PMO Administrator. This role entails providing expert administrative and secretarial support to team members while overseeing the day-to-day operations of the 'virtual' office. Key traits include attention to detail, independence in task initiation, and enjoyment of a bustling environment.

The core purpose is to provide administrative support to the LLR Care Record Programme and undertake directed activities. This involves proactive, timely, and effective administrative and secretarial assistance. Tasks range from high-level project coordination, meeting scheduling, agenda and document preparation, to maintaining action logs and supporting event/training administration. Additionally, you'll aid in information gathering, inquiries, and ongoing projects, playing a crucial role in sharing health and social care data across the LLR region.

This vacancy is advertised for a 12-month LPT bank contract (until March 31, 2025), as a secondment or fixed-term position due to recruitment for a limited-term project. The fixed-term contract status will be reviewed in accordance with legal obligations, considering the programme's implementation needs and associated timescales. Approval from your current line manager is required for any secondment.

Main duties of the job

As the PMO Administrator, you'll offer expert administrative and secretarial support to team members, ensuring smooth day-to-day operations of the virtual office. You will have a keen eye for detail and enjoy working in a busy environment.

You'll provide timely and effective administrative services, from meeting arrangements to meticulous record-keeping and follow-up procedures.

The role demands proficiency in Microsoft Office and MS Teams, preferably validated by a MOS certification, alongside familiarity with administration tools. You'll assist the team with various administrative tasks, meeting scheduling, documentation maintenance and project organisation. Data management responsibilities include collecting, analysing, and reporting project data, while ensuring accurate maintenance of project documentation for easy accessibility.

You'll play a key role in process improvement initiatives, identifying opportunities to enhance efficiency and effectiveness within the programme administration. Facilitating communication among stakeholders, team members, and leadership is crucial for alignment on project objectives and progress tracking. Your involvement in risk and issue tracking, as well as quality assurance processes, will contribute to programme success and stakeholder satisfaction.

Supporting the training team in the programme and assisting in resource management efforts are also part of your responsibilities.For further details, please refer to the job specification.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Bank

Duration

12 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

C9313-24-0585

Job locations

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ

Job description

Job responsibilities

If you are interested in this position please see the attached job description and person specification attached for further information.

Job description

Job responsibilities

If you are interested in this position please see the attached job description and person specification attached for further information.

Person Specification

Standard Requirements

Essential

Commitment to Equality & Valuing Diversity Principles
Understanding of Confidentiality & Data Protection
Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides)

Qualifications

Essential

Educated to GSCE level, including English and Maths at grade C or above or equivalent qualifications/experience
Educated to Diploma Level 4 or A Level / NVQ Level 3 plus other additional knowledge/training e.g. ECDL or equivalent experience
Educated to Diploma Level 4 or A Level / NVQ Level 3 plus other additional knowledge/training e.g. ECDL or equivalent experience
Microsoft Office Specialist (MOS) Certification or acceptable experience level.

Desirable

Project or business administration qualification or similar.

Experience

Essential

Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines.
Significant experience in an administrative and coordination role.
Experience of organising shared electronic information e.g. use of SharePoint, MS Teams, developing websites.
Experience and demonstrate ability to problem solve and prioritise workload.
Experience of planning and supporting delivery of training events.
Experience managing Programme logs i.e. Risk/Issues/Decisions

Desirable

Experience working in the NHS or Care organisation, i.e. acute or teaching hospital and/or community services environment as project supportive administration.
Knowledge of digital transformation and health/care terminology.

Personal Attributes

Essential

Excellent time management skills and evidence of the ability to working to tight deadlines with competing demands.
Excellent interpersonal and influencing skills with the ability to communicate effectively with all levels of staff/management in writing or in person.
Self-motivated, enthusiastic, able to take initiative and work autonomously.
Committed to embedding equality, diversity, and inclusion into everyday work.
Flexible in workload duties/delaying with tasks and ability to manger conflicting demands.
Committed to providing excellent customer service that benefits staff and patients/people.

Knowledge and Skills

Essential

Excellent communication skills, both written and verbal.
Ability to work independently exercising judgment on appropriate actions and priorities.
Ability to work as part of a team.
Good organisation skills.

Person Specification

Standard Requirements

Essential

Commitment to Equality & Valuing Diversity Principles
Understanding of Confidentiality & Data Protection
Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides)

Qualifications

Essential

Educated to GSCE level, including English and Maths at grade C or above or equivalent qualifications/experience
Educated to Diploma Level 4 or A Level / NVQ Level 3 plus other additional knowledge/training e.g. ECDL or equivalent experience
Educated to Diploma Level 4 or A Level / NVQ Level 3 plus other additional knowledge/training e.g. ECDL or equivalent experience
Microsoft Office Specialist (MOS) Certification or acceptable experience level.

Desirable

Project or business administration qualification or similar.

Experience

Essential

Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines.
Significant experience in an administrative and coordination role.
Experience of organising shared electronic information e.g. use of SharePoint, MS Teams, developing websites.
Experience and demonstrate ability to problem solve and prioritise workload.
Experience of planning and supporting delivery of training events.
Experience managing Programme logs i.e. Risk/Issues/Decisions

Desirable

Experience working in the NHS or Care organisation, i.e. acute or teaching hospital and/or community services environment as project supportive administration.
Knowledge of digital transformation and health/care terminology.

Personal Attributes

Essential

Excellent time management skills and evidence of the ability to working to tight deadlines with competing demands.
Excellent interpersonal and influencing skills with the ability to communicate effectively with all levels of staff/management in writing or in person.
Self-motivated, enthusiastic, able to take initiative and work autonomously.
Committed to embedding equality, diversity, and inclusion into everyday work.
Flexible in workload duties/delaying with tasks and ability to manger conflicting demands.
Committed to providing excellent customer service that benefits staff and patients/people.

Knowledge and Skills

Essential

Excellent communication skills, both written and verbal.
Ability to work independently exercising judgment on appropriate actions and priorities.
Ability to work as part of a team.
Good organisation skills.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership Nhs Trust

Bridge Park Road

Thurmaston

Leicester

LE4 8PQ

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)