Leicestershire Partnership NHS Trust

Performance Audit Officer

This job is now closed

Job summary

***** SUBJECT TO BANDING ******

This is an exciting opportunity to join the Estates & Facilities team at Leicester Partnership Trust to support the delivery of high-quality soft facilities services.

You will assist and support the day to day running of the multi-skilled Facilities Department, ensuring effective utilisation of resources and ensuring services are delivered in accordance with the National Standards.

You will maintain and monitor the soft FM centralised information system: ensuring that all received data is captured within the management system, ensuring that accurate and fair reporting against National Standards is achieved and relevant policies, procedures and legislation are followed.

You will need to be:

Enthusiastic
Highly motivated
good communication and organisational skills
Good analytical approaches to problem solving.
Experience in administrative work in a busy office environment, excellent keyboard skills and knowledge of MS Office are essential.
Ability to drive as the post holder will be expected to travel to different Trust sites on a regular basis
Previous NHS Administrative experience would be an advantage.

Applicants are asked to bring with them ID and Right to Work paperwork in order to quicken up the onboarding process.

Main duties of the job

To assist in sourcing and ordering goods or services in line with best practice and procedure. To monitor progress of orders, deal with discrepancies, and maintain records of all purchases to ensure that invoices can be reconciled.
You will seek out areas where processes can be improved, and sustainable efficiencies can be introduced. Prioritise your own workload as to its degree of urgency and organise your own diary accordingly.
To support the Facilities Managers with the line management of the facilities staff (including HR processes, recruitment and selection, appraisals, mandatory training and compliance)
To assist in ensuring staff adhere to Trust Infection Prevention Control (IPC) and Control of Substances Hazardous to Health (COSHH) policies in carrying out domestic services tasks
To assist in ensuring staff are always adhering to Trust Food Safety Management policies and procedures through due diligence and accurate reporting
Assisting Facilities Management in Patient Led Assessments of the Care Environment (PLACE) program, including the scheduling and data input of the assessments.
Provide a comprehensive administrative service to the department
Responsible for data entry, text processing and storage of data compiled by other Facilities team members
Input, compile and analyse directorate/ departmental statistical information, producing reports for management use.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9313-24-0462

Job locations

Leicestershire Partnership Nhs Trust

Meridian South

Meridian Business Park

Leicester

LE19 1WY

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

GCSE English Language Grade C (new Grade 4) or above.
GCSE Maths Grade C (new grade 4) or above.
RQF (Previously NVQ) Business and Administration Level 3 or equivalent skills and knowledge.
City & Guilds typewriting Level 2 or above or can demonstrate equivalent skills.

Experience

Essential

Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
Using own initiative to solve problems, including taking corrective actions.
Experience of working to a standard which is compliant with policy, procedure or other quality framework.
Experience of dealing with change in the workplace and adjusting own work practices to meet new requirements

Desirable

Experience of transcribing information from either dictation or handwritten notes.

Knowledge and Skills

Essential

Experience of communicating effectively by email, including implementing a flagging/prioritisation system for self and others.
Experience of taking minutes/notes of meetings and circulating documentation including identifying actions and ensuring they are logged and followed up.
Experience of electronic diary management for self and others.
Experience of formatting communications, such as letters, reports and briefings to a high standard.
Experience of receiving, recording and relaying complex information via the telephone.
Experience of ordering goods or services, monitoring progress and checking receipt of goods and services so invoices can be reconciled.
Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated.
Skilled in all areas of Microsoft office and can demonstrate good keyboard skills.
Experience of presenting complex data or statistical information in written format such as Excel.

Desirable

Experience of planning and prioritising own workload and that of others to ensure that deadlines and demands of the service are met.

Person Specification

Qualifications

Essential

GCSE English Language Grade C (new Grade 4) or above.
GCSE Maths Grade C (new grade 4) or above.
RQF (Previously NVQ) Business and Administration Level 3 or equivalent skills and knowledge.
City & Guilds typewriting Level 2 or above or can demonstrate equivalent skills.

Experience

Essential

Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality.
Using own initiative to solve problems, including taking corrective actions.
Experience of working to a standard which is compliant with policy, procedure or other quality framework.
Experience of dealing with change in the workplace and adjusting own work practices to meet new requirements

Desirable

Experience of transcribing information from either dictation or handwritten notes.

Knowledge and Skills

Essential

Experience of communicating effectively by email, including implementing a flagging/prioritisation system for self and others.
Experience of taking minutes/notes of meetings and circulating documentation including identifying actions and ensuring they are logged and followed up.
Experience of electronic diary management for self and others.
Experience of formatting communications, such as letters, reports and briefings to a high standard.
Experience of receiving, recording and relaying complex information via the telephone.
Experience of ordering goods or services, monitoring progress and checking receipt of goods and services so invoices can be reconciled.
Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated.
Skilled in all areas of Microsoft office and can demonstrate good keyboard skills.
Experience of presenting complex data or statistical information in written format such as Excel.

Desirable

Experience of planning and prioritising own workload and that of others to ensure that deadlines and demands of the service are met.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership Nhs Trust

Meridian South

Meridian Business Park

Leicester

LE19 1WY

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership Nhs Trust

Meridian South

Meridian Business Park

Leicester

LE19 1WY

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)