Leicestershire Partnership NHS Trust

Bank Band 2 Administration Assistant

This job is now closed

Job summary

The Centralised Staffing Solutions team is looking to recruit friendly, team orientated individuals with experience of working in a busy administrative environment.

Centralised Staffing Solutions supply a temporary workforce that support our clinical services covering community and inpatient services across Leicester, Leicestershire, and Rutland. We can offer a variety of locations including the city, Wigston/Oadby, Loughborough to name a few.

As a bank administrator you will be playing a crucial part in helping us ensure continuous delivery of our services to our service users. Our reception desks, administrative hubs, back-office functions, and wards are seeking temporary staff who are enthusiastic, hardworking, flexible, who can support our services during core business hours.

Our temporary staffing placements fill an immediate short-term need for services that require cover on weekdays; requirements are typically between 22.5 hours and 37.5 hours per week and individual placements will typically last longer than four weeks.

PLEASE NOTE. THIS POST WOULD BE UNSUITABLE FOR ANYONE SEEKING WORK OUTSIDE OF NORMAL BUSINESS HOURS SUCH AS EVENINGS, NIGHTS, OR WEEKENDS

THIS ADVERT MAY CLOSE EARLIER THEN THE PUBLISHED DATE IF A HIGH VOLUME OF APPLICATIONS HAVE BEEN RECEIVED.

WE ARE CURRENTLY REVIEWING OUR OFFICE LOCATIONS FOR THIS ROLE, AND THERE IS A POSSIBILITY THE ROLE MAY SHORTLY BE BASED AT COUNTY HALL BY THE GLENFIELD HOSPITAL SITE.

Main duties of the job

To work as part of an administrative team providing temporary, high quality and co-ordinated support as specified within each temporary placement request.

To access office systems and other information systems, undertake general office duties as required, including filing, scanning, photocopying, management, and disposal of confidential information, to provide an effective administration service, as required by the temporary placement

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Date posted

08 March 2024

Pay scheme

Other

Salary

£22,383 a year

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9313-24-0379

Job locations

Leicestershire Partnership NHS Trust

Bridge Park Plaza, Bridge Park Road

Thurmaston, Leicester

Leicestershire

LE4 8PQ

Job description

Job responsibilities

The post will vary depending on the assignment and department you are booked for. In essence you will be helping the Trust ensure continuous delivery of our services to our service users by providing short-term admin cover.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Person Specification

Interpersonal Skills

Essential

Ability to communicate effectively at all levels using a variety of mediums to contribute to an effective work environment that creates positive working relationships.
Ability to work effectively with others.

Desirable

Ability to deal with complaints or difficult / emotive situations, as they arise taking appropriate action and knowing when to escalate.

Experience

Essential

Proven administrative experience.
Experience of working within a busy office environment.
Experience of working with confidential and sensitive information.
Experience of working within a team.

Desirable

Previous administrative experience gained in an NHS setting.
Previous experience of using an Electronic Patient Management System such as SystmOne would be desirable however where appropriate full SystmOne training will be given.

Knowledge and Skills

Essential

Good interpersonal and communication skills.
Good organisational, time management and prioritisation skills.
Excellent verbal and written communication skills.
Excellent computer and keyboard skills.
Excellent IT skills including proficient use of Microsoft Office packages.

Qualifications

Essential

GCSE English Language and Maths Grade 4 or above or equivalent qualifications. Where an equivalent qualification has been obtained, please detail how this meets the minimum GCSE requirements in the supporting information section. I.e., Functional Skills Level 2 qualification in English is equivalent to a Grade 4 or above.

Personal Attributes

Essential

Ability to acclimate quickly with the capability to learn processes on the job and within a relatively short period of time.
Ability to organise, plan and prioritise own workload to meet deadlines.
Ability to work flexibly to meet the needs of the service.
Ability to work within a busy office environment.

Person Specification

Interpersonal Skills

Essential

Ability to communicate effectively at all levels using a variety of mediums to contribute to an effective work environment that creates positive working relationships.
Ability to work effectively with others.

Desirable

Ability to deal with complaints or difficult / emotive situations, as they arise taking appropriate action and knowing when to escalate.

Experience

Essential

Proven administrative experience.
Experience of working within a busy office environment.
Experience of working with confidential and sensitive information.
Experience of working within a team.

Desirable

Previous administrative experience gained in an NHS setting.
Previous experience of using an Electronic Patient Management System such as SystmOne would be desirable however where appropriate full SystmOne training will be given.

Knowledge and Skills

Essential

Good interpersonal and communication skills.
Good organisational, time management and prioritisation skills.
Excellent verbal and written communication skills.
Excellent computer and keyboard skills.
Excellent IT skills including proficient use of Microsoft Office packages.

Qualifications

Essential

GCSE English Language and Maths Grade 4 or above or equivalent qualifications. Where an equivalent qualification has been obtained, please detail how this meets the minimum GCSE requirements in the supporting information section. I.e., Functional Skills Level 2 qualification in English is equivalent to a Grade 4 or above.

Personal Attributes

Essential

Ability to acclimate quickly with the capability to learn processes on the job and within a relatively short period of time.
Ability to organise, plan and prioritise own workload to meet deadlines.
Ability to work flexibly to meet the needs of the service.
Ability to work within a busy office environment.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership NHS Trust

Bridge Park Plaza, Bridge Park Road

Thurmaston, Leicester

Leicestershire

LE4 8PQ

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Leicestershire Partnership NHS Trust

Bridge Park Plaza, Bridge Park Road

Thurmaston, Leicester

Leicestershire

LE4 8PQ

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)