Job summary
An exciting
opportunity has arisen to join a fast paced, friendly, and committed team as a Business
Assistant supporting the School Aged Immunisation Service. The service offers
vaccinations to children and young people across Leicester, Leicestershire and
Rutland predominately in schools.
We are looking for
someone who has excellent communication and organisational skills and a proven
ability in using your own initiative, showing attention to detail and the
ability to work accurately.
The various
programmes delivered can be intense, highly complex and rapidly evolving.
Ensuring that the session is appropriately planned with the school and that the
right workforce is deployed effectively will be a key requirement to the
services success.
If you are looking for a varied and challenging role and are
adaptable and flexible then we would be delighted to hear from you.
The post is
Monday-Friday, based 30 hours a week on annualised hours.
We are currently
based at Bridge Park Plaza in Thurmaston, but will be moving to County Hall in
Spring 2024.
Main duties of the job
-
Ability to plan, organise and prioritise the
diaries and workload of self and others (aligned manager) without direct
supervision, whilst working to meet deadlines
-
Support
with producing a schedule of activities for every academic year
-
Liaise
with schools to understand any issues and provide appropriate resolutions and a
bespoke customer service
-
Send
out communication for schools, parents/carers and other stakeholders and share
this via appropriate channels
-
Ensuring
that the clinical and administrative staffing levels comply with demand and
capacity modelling throughout the duration of the immunisation programme
-
Validation
and maintenance of staffing information
-
Excellent knowledge of Microsoft Office including
Word, PowerPoint, Excel and Outlook.
-
Experience of providing administration support and
assisting the managers in updating key documentation such databases and
spreadsheets.
-
The successful candidate will have minute taking
skills, including taking accurate and informative notes/minutes, identifying,
and following up actions
About us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.
Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- GCSE English Language Grade C (new Grade 4) or above
- GCSE Maths Grade C (new Grade 4) or above
- RQF (Previously NVQ) Business & Administration Level 3 or equivalent skills and knowledge
- City & Guilds Typewriting Level 2 or above, or can demonstrate equivalent skills
Desirable
- City & Guilds Audio transcription Level 3 or above, or can demonstrate equivalent skills
Experience
Essential
- Experience of communicating effectively via email, including implementing a flagging/prioritisation system for self and others
- Experience of planning and organising training, meetings, appointments and events, including co-ordinating travel arrangements and guest speakers
- Experience of taking minutes/notes of meetings, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up
- Experience of electronic diary management for self and others
- Experience and knowledge of creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard
- Experience of receiving, recording and relaying complex information via the telephone
- Experience of planning and prioritising own workload and that of others to ensure that deadlines and the demands of the service are met
- Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated
- Highly skilled in all areas of Microsoft Office, and can demonstrate good keyboard skills in terms of speed and accuracy
- Experience of presenting complex data or statistical information in written format, such as Excel
- Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality
- Using own initiative to solve problems, including taking corrective actions
- Experience of working to a standard which is compliant with policy, procedure or other quality framework
- Experience of dealing with change in the workplace and adjusting own working practices to meet new requirements
- Able to work under pressure and handle conflicting demands and interruptions
- Ability to communicate effectively at all levels and build positive working relationships
- Knowledge and experience of using modern communication technology
Desirable
- Experience of ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled
- Experience of transcribing information from either dictation or handwritten notes.
Person Specification
Qualifications
Essential
- GCSE English Language Grade C (new Grade 4) or above
- GCSE Maths Grade C (new Grade 4) or above
- RQF (Previously NVQ) Business & Administration Level 3 or equivalent skills and knowledge
- City & Guilds Typewriting Level 2 or above, or can demonstrate equivalent skills
Desirable
- City & Guilds Audio transcription Level 3 or above, or can demonstrate equivalent skills
Experience
Essential
- Experience of communicating effectively via email, including implementing a flagging/prioritisation system for self and others
- Experience of planning and organising training, meetings, appointments and events, including co-ordinating travel arrangements and guest speakers
- Experience of taking minutes/notes of meetings, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up
- Experience of electronic diary management for self and others
- Experience and knowledge of creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard
- Experience of receiving, recording and relaying complex information via the telephone
- Experience of planning and prioritising own workload and that of others to ensure that deadlines and the demands of the service are met
- Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated
- Highly skilled in all areas of Microsoft Office, and can demonstrate good keyboard skills in terms of speed and accuracy
- Experience of presenting complex data or statistical information in written format, such as Excel
- Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality
- Using own initiative to solve problems, including taking corrective actions
- Experience of working to a standard which is compliant with policy, procedure or other quality framework
- Experience of dealing with change in the workplace and adjusting own working practices to meet new requirements
- Able to work under pressure and handle conflicting demands and interruptions
- Ability to communicate effectively at all levels and build positive working relationships
- Knowledge and experience of using modern communication technology
Desirable
- Experience of ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled
- Experience of transcribing information from either dictation or handwritten notes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
