Leicestershire Partnership NHS Trust

Senior Clinical Administrator

Information:

This job is now closed

Job summary

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have a great opportunity for a Senior Clinical Administrator to join our team within the Perinatal and Maternal Mental Health Services.

The Perinatal Mental Health Service is a team of health professionals that provide personalised and specialist care to people living in Leicester, Leicestershire and Rutland who have moderate to severe mental health problems relating to pregnancy, childbirth and the first year following a child birth.

We are looking for people with administration experience, strong communication skills, organised with good planning skills and the ability to work on their own and in a team. It is a very friendly environment and we are looking for people who are able to demonstrate our values of Compassion, Trust, Respect and Integrity.

The health and wellbeing of our team members is very important to us and we offer regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

We also offer:

  • A generous pension contribution and holiday allowance starting at 27 days
  • Free onsite parking
  • Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages

Main duties of the job

As a Senior Clinical Administrator you will be overseeing, planning and monitoring workflow for team and self.

You will be managing referrals, dealing with telephone queries and written correspondence with patients with the ability to liaise with service users in a calm and compassionate manner.

Other duties of the role include diary management, organising meetings along with preparing agendas and taking minutes,data inputting and creating spreadsheets.

The role also includes working in an administrative supervisor capacity which includes supervising or line managing staff and the ability to work positively and proactively as part of the wider administrative and clinical teams.

Please take a look at the job description for more information and if you meet the requirements of the person specification, we will welcome your application.

If you would like more information about the role or arrange an informal visit, we would encourage you to make contact with us.

Kath Machin, Senior Admin Manager - 07748 805388

Caroline Wathan, Admin Manager - 07881 261572

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

22 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£24,882 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9313-23-1334

Job locations

Westcotes Health Centre

Fosse Road South

Leicester

LE3 0LP


Job description

Job responsibilities

Please take a look at the job description for more information and if you meet the requirements of the person specification, we will welcome your application.

If you would like more information about the role, we would encourage you to make contact with us informal visits can be arranged.

Kath Machin, Senior Admin Manager - 07748 805388

Caroline Wathan, Admin Manager (Perinatal Service): 07881 261572

Job description

Job responsibilities

Please take a look at the job description for more information and if you meet the requirements of the person specification, we will welcome your application.

If you would like more information about the role, we would encourage you to make contact with us informal visits can be arranged.

Kath Machin, Senior Admin Manager - 07748 805388

Caroline Wathan, Admin Manager (Perinatal Service): 07881 261572

Person Specification

Experience

Essential

  • Previous experience of working in a busy office environment.
  • Experience of delivering work within agreed deadlines.
  • Experience of working collaboratively with others as part of a team.
  • Experience of providing excellent customer service.

Knowledge and Skills

Essential

  • Consistently working to high levels of accuracy.
  • Ability to communicate articulately and effectively with a wide range of professional colleagues and service users.
  • Ability to organise, plan and prioritise own workload to meet deadlines.
  • Demonstrate excellent written and verbal communication skills at all times.
  • Ability to take messages and relay them accurately and in a timely manner.

Qualifications

Essential

  • Good general level of GCSE in English at Grade C or equivalent.
  • Good working knowledge of Microsoft Office applications.
Person Specification

Experience

Essential

  • Previous experience of working in a busy office environment.
  • Experience of delivering work within agreed deadlines.
  • Experience of working collaboratively with others as part of a team.
  • Experience of providing excellent customer service.

Knowledge and Skills

Essential

  • Consistently working to high levels of accuracy.
  • Ability to communicate articulately and effectively with a wide range of professional colleagues and service users.
  • Ability to organise, plan and prioritise own workload to meet deadlines.
  • Demonstrate excellent written and verbal communication skills at all times.
  • Ability to take messages and relay them accurately and in a timely manner.

Qualifications

Essential

  • Good general level of GCSE in English at Grade C or equivalent.
  • Good working knowledge of Microsoft Office applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Westcotes Health Centre

Fosse Road South

Leicester

LE3 0LP


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Westcotes Health Centre

Fosse Road South

Leicester

LE3 0LP


Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Caroline Wathan

caroline.wathan@nhs.net

07881261572

Details

Date posted

22 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£24,882 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9313-23-1334

Job locations

Westcotes Health Centre

Fosse Road South

Leicester

LE3 0LP


Supporting documents

Privacy notice

Leicestershire Partnership NHS Trust's privacy notice (opens in a new tab)