Leicestershire Partnership NHS Trust

Band 2 Administrator - Leicestershire Physical Health Register

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Job summary

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

An exciting new role of an Administrator has arisen in the Leicestershire Physical Health Register service.

The Leicestershire Physical Health Register is a reminder and follow up service for physical health checks for patients with severe mental illness. These health checks are essential and important for ensuring prescribed medication and health conditions are monitored and followed up appropriately. The service is lead by a senior mental health pharmacist and supported by the trust.

You will provide an effective, efficient, and confidential administrative service to support the service. There is a need to be able to work within a busy work environment with a high degree of accuracy and to tight deadlines.

At LPT the health and wellbeing of our team members is very important to us and we offer regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

We also offer:

A generous pension contribution and holiday allowance starting at 27 days
Free onsite parking
Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages

For an informal chat, please contact Dr Dolly Sud on 0116 2958368.

Main duties of the job

We are seeking to appoint an experienced, enthusiastic, and motivated administrator to our team who has the ability to prioritise their workload and act on their own initiative.

To undertake duties including review of daily reports, update excel spreadsheets, maintenance of databases, incoming emails and queries and take appropriate actions related to these.

To undertake administrative and clerical duties as required ensuring that patient notes and office systems are kept up to date.

To check patients' blood results, transcribe these onto our central database, complete all relevant paper work and send reminders and follow up to colleagues.

The role is 15 hours and this can be worked flexibly any time between 8:30am and 5:30pm Monday to Friday.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Date posted

28 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9313-23-1162

Job locations

LPT Pharmacy Services

Groby Road, Glenfield Hospital Site

Leicester

LE3 9EJ

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Person Specification

Experience

Essential

Demonstrable previous recent experience working in a reception /administrative role.
Demonstrable previous experience of dealing with the public and taking telephone enquiries, this may include resolving queries arising from taking telephone calls and dealing with routine letters maintaining confidential paperwork, and general office duties.

Personal Attributes

Essential

Demonstrate a willingness to learn new skills / train in line with service development and needs.
Demonstrate accurate attention to detail.

Qualifications

Essential

GCSE or demonstrated equivalent in English Language at Grade C/Grade 9-4 or equivalent.
Typewriting / word processing qualification or demonstrated equivalent experience.
Demonstrable working knowledge of Microsoft Office package.

Knowledge and skills

Essential

Excellent computer and general literacy skills.
Methodical and organised approach to work.
Ability to deal calmly and diplomatically with a range of personalities and situations.
Professional approach to work and colleagues; able to develop good working relationships and be team focussed.

Person Specification

Experience

Essential

Demonstrable previous recent experience working in a reception /administrative role.
Demonstrable previous experience of dealing with the public and taking telephone enquiries, this may include resolving queries arising from taking telephone calls and dealing with routine letters maintaining confidential paperwork, and general office duties.

Personal Attributes

Essential

Demonstrate a willingness to learn new skills / train in line with service development and needs.
Demonstrate accurate attention to detail.

Qualifications

Essential

GCSE or demonstrated equivalent in English Language at Grade C/Grade 9-4 or equivalent.
Typewriting / word processing qualification or demonstrated equivalent experience.
Demonstrable working knowledge of Microsoft Office package.

Knowledge and skills

Essential

Excellent computer and general literacy skills.
Methodical and organised approach to work.
Ability to deal calmly and diplomatically with a range of personalities and situations.
Professional approach to work and colleagues; able to develop good working relationships and be team focussed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

LPT Pharmacy Services

Groby Road, Glenfield Hospital Site

Leicester

LE3 9EJ

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

LPT Pharmacy Services

Groby Road, Glenfield Hospital Site

Leicester

LE3 9EJ

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)