Job summary
Job overview
An opportunity has arisen to join our Nursing and Quality teams in the role of Quality Matron, specifically within Tameside and Stockport Older Adult Services. This post forms part of our wider network structure with eight Quality Matrons across our care hubs, including Bury, Oldham, Rochdale, Tameside, Stockport, CAMHS, Learning Disabilities, and Rehabilitation/High Support.
As a Quality Matron based in Tameside and Stockport Older Adult Servicesyou will play a pivotal role in supporting inpatient and residential services for older adults. Reporting directly to the Network Director of Nursing, AHPs and Quality, you will be an integral member of the network, ensuring that high-quality, personalised care is consistently delivered to patients and their families. This role builds upon the "outstanding" work already achieved and seeks to further strengthen our commitment to excellence in care.
The Quality Matron position is a cornerstone of improving patient care standards. You will provide visible, inclusive leadership, engaging directly with patients, families, frontline staff, and senior management teams to drive continuous improvement and uphold the highest standards of safety, compassion, and clinical effectiveness.
Main duties of the job
Main duties of the job
The Quality Matron will support the Head of Nursing and the Network directors of Nursing, AHPs & Quality to deliver clinical and professional leadership within the inpatient/residential services. Supporting the services to ensure delivery of safe, timely, effective, high-quality evidence-based care, consistent with internal and external standards.
This will be in line with the nationally agreed ten key responsibilities set out in the matron's handbook as below:
- Inclusive leadership, professional standards, and accountability
- Governance, patient safety and quality
- Workforce planning and resource management
- Patient experience and reducing health inequalities
- Performance and operational oversight
- Digital and information technology
- Education, training, and development
- Research and development
- Collaborative working and clinical effectiveness
- Service improvement and transformation.
As a key member of the Senior Leadership Team the post holder will provide values-based leadership to facilitate consistent best practice, this will include taking a key role in the future transformation and development of services.
About us
We invite applications from experienced, self-motivated, and qualified nurses who demonstrate strong leadership qualities and a passion for continuous improvement. This is an exciting opportunity to make a meaningful impact within Tameside and Stockport Older Adult Services, contributing to the ongoing transformation of care provision across our networks.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We are proud of our#PennineCarePeopleand do everything we can to make sure we are a great place to work.
Our ambition is to maximise people's potential, and we aim to promote an inclusive environment and improve the diversity of our workforce, so our people truly represent the communities we serve.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a Carer.
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Job description
Job responsibilities
Please view job description and person specification attached for more details.
f you come and work for us, we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure, and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople https://www.penninecare.nhs.uk/values
For more information aboutPennine Care NHS FT please visit our website via Home :: Pennine Care NHS Foundation Trust
Job description
Job responsibilities
Please view job description and person specification attached for more details.
f you come and work for us, we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure, and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople https://www.penninecare.nhs.uk/values
For more information aboutPennine Care NHS FT please visit our website via Home :: Pennine Care NHS Foundation Trust
Person Specification
Education / Qualifications
Essential
- First level nurse (mental health, learning disability, children, or adult)
- Current statement of NMC registration
- MSc and/ or equivalent clinical experience
- Evidence of recent post registration continuing professional development in the relevant field
- Completion or willingness to undertake the matron developmental framework assessment
Desirable
- A leadership/management qualification
- Teaching qualification
- Quality improvement training
- Investigation training
- MHOST training
Experience
Essential
- Demonstrable experience of caring for people with a mental illness, learning disability and/or autism within inpatient services
- Significant leadership experience at band 7 level or above.
- Evidence of actively working as part of a multidisciplinary team
- Proven experience of delivering and recording supervision
- Use of monitoring systems and processes to provide assurance of patient safety and quality of care across area of responsibility
- Experience of leading the workforce to deliver quality care and meet the key performance indicators of the service
- Use of various methods of gathering patient and staff feedback and acting on the learning
- Experience of contributing to and participating in audit and/or research
- Developing strategic processes e.g., policies, procedures, strategies
Desirable
- Recent operational experience
- NHS experience
- Previous experience of supporting staff in the process of organisational change through quality improvement methodology
- Demonstrable experience of leading the development of service standards and/ or service specifications
- Experience of cross boundary working to improve staff and patient experience of care
- Evidence of participation in the trust on-call rota
Skills and Abilities
Essential
- Ability to communicate clearly and effectively with a wide range of stakeholders
- Ability to organise workload and present information in a succinct, effective, and professional format
- Ability to provide high level reports
- Ability to establish professional boundaries and role model required standards effectively
- Undertake regular staffing reviews to ensure staffing levels are safe to deliver quality care by appropriately skilled staff
- Previous completion of learning needs analysis and succession planning
- Monitor finance and activity to ensure care is delivered, and resources are used, cost -effectively
- Ability to analyse and implement evidence based practice
- Ability to analyse complex information from a range of sources
- Undertake training and development of the workforce
- Essential IT skills, including the ability to use Microsoft Office Applications
- Demonstrate a willingness to be flexible, proactive and adaptable to meet the ever changing and competing service demands.
Desirable
- Experience of using trust specific electronic systems e.g., Paris, e-rostering systems such as NHS at Work, Allocate and NHSP
- Presentation and training skills
- Evidence of involvement in workforce change management
Knowledge
Essential
- Knowledge of the key trust strategies
- Sound understanding of the national mental health, learning disability and autism agenda
- Knowledge of the national nursing agenda
- Awareness of the new patient safety incident response framework
- Awareness of key legislation, policies, and procedures within local area of responsibility
- Knowledge of risk management processes
Desirable
- Understanding of IPC manual
- Awareness of safer staffing agenda
- Awareness of Chief Nursing Officer for England's strategic plan for research
- Knowledge and application of the Mental Health Act and Mental Capacity Act
Person Specification
Education / Qualifications
Essential
- First level nurse (mental health, learning disability, children, or adult)
- Current statement of NMC registration
- MSc and/ or equivalent clinical experience
- Evidence of recent post registration continuing professional development in the relevant field
- Completion or willingness to undertake the matron developmental framework assessment
Desirable
- A leadership/management qualification
- Teaching qualification
- Quality improvement training
- Investigation training
- MHOST training
Experience
Essential
- Demonstrable experience of caring for people with a mental illness, learning disability and/or autism within inpatient services
- Significant leadership experience at band 7 level or above.
- Evidence of actively working as part of a multidisciplinary team
- Proven experience of delivering and recording supervision
- Use of monitoring systems and processes to provide assurance of patient safety and quality of care across area of responsibility
- Experience of leading the workforce to deliver quality care and meet the key performance indicators of the service
- Use of various methods of gathering patient and staff feedback and acting on the learning
- Experience of contributing to and participating in audit and/or research
- Developing strategic processes e.g., policies, procedures, strategies
Desirable
- Recent operational experience
- NHS experience
- Previous experience of supporting staff in the process of organisational change through quality improvement methodology
- Demonstrable experience of leading the development of service standards and/ or service specifications
- Experience of cross boundary working to improve staff and patient experience of care
- Evidence of participation in the trust on-call rota
Skills and Abilities
Essential
- Ability to communicate clearly and effectively with a wide range of stakeholders
- Ability to organise workload and present information in a succinct, effective, and professional format
- Ability to provide high level reports
- Ability to establish professional boundaries and role model required standards effectively
- Undertake regular staffing reviews to ensure staffing levels are safe to deliver quality care by appropriately skilled staff
- Previous completion of learning needs analysis and succession planning
- Monitor finance and activity to ensure care is delivered, and resources are used, cost -effectively
- Ability to analyse and implement evidence based practice
- Ability to analyse complex information from a range of sources
- Undertake training and development of the workforce
- Essential IT skills, including the ability to use Microsoft Office Applications
- Demonstrate a willingness to be flexible, proactive and adaptable to meet the ever changing and competing service demands.
Desirable
- Experience of using trust specific electronic systems e.g., Paris, e-rostering systems such as NHS at Work, Allocate and NHSP
- Presentation and training skills
- Evidence of involvement in workforce change management
Knowledge
Essential
- Knowledge of the key trust strategies
- Sound understanding of the national mental health, learning disability and autism agenda
- Knowledge of the national nursing agenda
- Awareness of the new patient safety incident response framework
- Awareness of key legislation, policies, and procedures within local area of responsibility
- Knowledge of risk management processes
Desirable
- Understanding of IPC manual
- Awareness of safer staffing agenda
- Awareness of Chief Nursing Officer for England's strategic plan for research
- Knowledge and application of the Mental Health Act and Mental Capacity Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
