Job summary
The Team Manager will be responsible for the operational management and development of the Military Veteran Service (MVS) and OpCourage North West service in conjunction with the senior management team.
OpCourage North West is a multi-disciplinary team of practitioners is commissioned to offer psychological treatment and interventions to Veterans of the British Armed Forces who live in the North West, who are experiencing mental health difficulties. The post holder will manage the operational requirements of the service, and have clear aims for the team's development and be able to achieve targets and goals set.
MVS is a multi-disciplinary team of practitioners which is commissioned to offer psychological treatment and intervention to Veterans of the British Armed Forces (including current reservists when not mobilised) who live in Greater Manchester and Lancashire, who are experiencing complex mental health difficulties related to their military service, whose mental health condition is related to their military service, e.g. linked to experiences whilst serving and/or difficulties with transition to civilian life; and who are suitable for psychological therapy but unable or unwilling to access local mainstream services; and not currently being treated by secondary care mental health services.
Main duties of the job
Main Duties and Responsibilitieso To manage the MVS and OpCourage Service, supported by the services lead.o To effectively manage, direct and supervise the work of staff within the team.o To effectively and efficiently manage resources within the team in liaison with the service manager.o To ensure the team work to national legislation, local policies and procedures and eligibility criteria.o To ensure the service works to agreed objectives and targets and meets service KPIs.o To work with and monitor performance within clinics and the impact on the Mental Health Service.o Coordination of the workforce to ensure all clinical activity is covered.o To ensure the team have appropriate training, clinical skills and supervision to meet the needs of the service.
About us
At Pennine Care you'll do more than join something - you'll be valued for who you are; you'll be making a difference and be part of something good and important.
In the latest NHS staff survey, we ranked as thebest place to work out of all the mental health and learning disability trusts in the North West.
Our colleagues are the beating heart and pride of our organisation. Everyone contributes towards our vision of a happier and more hopeful life for everyone in our communities.
Our strong valuesof kindness, fairness, ingenuity and determination guide us - they are fundamental to who we are, wherever we are.
Equality diversity and inclusionis at the top of our agenda.We believe that a diverse, inclusive and engaged culture is vital; that everyone's value should be recognised and respected.
We proactively challenge injustices, with a commitment tobecoming anti-racistandsupporting our transgender and non-binary colleagues.We also have thrivingstaff networksto make sure everyone has a voice.
We've got big ambitions for the future and a clear path to get there. You'll be supported to achieve and upskill, with opportunities to learn and progress.
We care for our colleagues and offer a range of health and wellbeing support; such as a dedicated wellbeing service, flexible working options for work-life balance, plus regular wellbeing sessions and courses.
Job description
Job responsibilities
Clinical
To be responsible for the on-going planning and development of the MVS and Op Courage North West team in line with the overall aims of both the North Collaborative and the Trust goals.
To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs.
To be a source of clinical expertise and advice for the team in the execution of their duties.
To be able to provide practical support within the clinics where needed, and to maintain skill base.
To support the development of the carer forums within the triangle of carer.
To lead on the resolution of complaints from service users and carers as per Trust policy.
To report and complete incident forms, lead on investigations and other governance processes as per Trust policy.
To write reports for coroners inquests, mental health tribunals and other legal processes as required.
To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the service manager
Job description
Job responsibilities
Clinical
To be responsible for the on-going planning and development of the MVS and Op Courage North West team in line with the overall aims of both the North Collaborative and the Trust goals.
To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs.
To be a source of clinical expertise and advice for the team in the execution of their duties.
To be able to provide practical support within the clinics where needed, and to maintain skill base.
To support the development of the carer forums within the triangle of carer.
To lead on the resolution of complaints from service users and carers as per Trust policy.
To report and complete incident forms, lead on investigations and other governance processes as per Trust policy.
To write reports for coroners inquests, mental health tribunals and other legal processes as required.
To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the service manager
Person Specification
Education / Qualifications
Essential
- Registered Mental Health Nurse OR Registered Social Worker
- Educated to degree level or equivalent demonstrable experience
- Evidence of CPD
- Completion of Preparation for Mentorship qualification or willingness to complete.
- Short courses and experience to postgraduate diploma level.
Desirable
- NMP
- Management qualification
- Qualification in CBT / EMDR etc
Experience
Essential
- Substantial experience as a senior mental health practitioner within NHS.
- Working within a clinical area such as community / depo clinics
- Participation in Service development.
- Able to demonstrate managerial experience or potential.
- Extensive experience of working with clients with complex Mental Health needs.
- Working with multi-agency safeguarding procedures.
- Experience of supervising the work of junior staff
Desirable
- Experience of business planning.
- Experience of resource management.
- Experience of delivery of Clinical Supervision.
- Experience of working with military communities or evidence of understanding veterans communities.
- Experience of being able to conduct a thorough psycho- social assessment and develop collaborative care plans with clients
Knowledge
Essential
- Understanding key principles within Mental Health Services Legislation MHA, MCA, Care Act
- CPA
- Standards relevant to service area
- Planning, decision making structures relevant to service area.
- Specialist knowledge of Mental Health problems and medications used in this setting.
- Role and function of key partners in statutory and non- statutory agencies.
- Health and Safety
- Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health
- Team cultures and influencing factors in implementing change
Desirable
- Local knowledge - services and facilities Specialist knowledge of therapeutic interventions.
- Knowledge of understand of the mental health needs of Military Veterans and their families / carers
- Working knowledge of Safeguarding Vulnerable Adults and Children
Skills and Abilities
Essential
- Ability to manage, motivate and supervise a professional MDT.
- Ability to identify and define team and individual training / development
- Ability to lead negotiations in respect of service development
- Ability to function and make decisions in a high pressure clinical environment.
- Ability to build and maintain effective relationships with stakeholders
- Ability to communicate and negotiate at all levels
- Evidence of effective change management skills
- Ability to manage own emotions and deal with others in highly charged situations.
- Ability to provide education and training to different grades of professional staff both informal and by formal presentation.
- Ability to ensure the team operates effectively as part of the wider mental health system in the north west
- Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
Person Specification
Education / Qualifications
Essential
- Registered Mental Health Nurse OR Registered Social Worker
- Educated to degree level or equivalent demonstrable experience
- Evidence of CPD
- Completion of Preparation for Mentorship qualification or willingness to complete.
- Short courses and experience to postgraduate diploma level.
Desirable
- NMP
- Management qualification
- Qualification in CBT / EMDR etc
Experience
Essential
- Substantial experience as a senior mental health practitioner within NHS.
- Working within a clinical area such as community / depo clinics
- Participation in Service development.
- Able to demonstrate managerial experience or potential.
- Extensive experience of working with clients with complex Mental Health needs.
- Working with multi-agency safeguarding procedures.
- Experience of supervising the work of junior staff
Desirable
- Experience of business planning.
- Experience of resource management.
- Experience of delivery of Clinical Supervision.
- Experience of working with military communities or evidence of understanding veterans communities.
- Experience of being able to conduct a thorough psycho- social assessment and develop collaborative care plans with clients
Knowledge
Essential
- Understanding key principles within Mental Health Services Legislation MHA, MCA, Care Act
- CPA
- Standards relevant to service area
- Planning, decision making structures relevant to service area.
- Specialist knowledge of Mental Health problems and medications used in this setting.
- Role and function of key partners in statutory and non- statutory agencies.
- Health and Safety
- Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health
- Team cultures and influencing factors in implementing change
Desirable
- Local knowledge - services and facilities Specialist knowledge of therapeutic interventions.
- Knowledge of understand of the mental health needs of Military Veterans and their families / carers
- Working knowledge of Safeguarding Vulnerable Adults and Children
Skills and Abilities
Essential
- Ability to manage, motivate and supervise a professional MDT.
- Ability to identify and define team and individual training / development
- Ability to lead negotiations in respect of service development
- Ability to function and make decisions in a high pressure clinical environment.
- Ability to build and maintain effective relationships with stakeholders
- Ability to communicate and negotiate at all levels
- Evidence of effective change management skills
- Ability to manage own emotions and deal with others in highly charged situations.
- Ability to provide education and training to different grades of professional staff both informal and by formal presentation.
- Ability to ensure the team operates effectively as part of the wider mental health system in the north west
- Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
