Job summary
Job overview:
"An exciting opportunity has arisen within Bury Adults and Children's Community Learning Disability team as a senior administrator. "
The Senior Administrator plays a key role in ensuring the smooth, efficient, and professional operation of the Community Learning Disability Team. This role provides high-level administrative, organisational, and coordination support to clinical and managerial staff, helping the team deliver safe, person-centred care to adults and children with learning disabilities, including their carers and families.
Working as the central point of contact for internal and external enquiries, the Senior Administrator manages complex administrative processes, oversees day-to-day office functions, and ensures accurate and timely information flow across the service. The post-holder supports the operational manager with monitoring performance targets, maintaining confidential records, coordinating safeguarding and multi disciplinary team documentation, ensuring compliance within organisational policies and procedures.
The role also includes supervising and supporting junior administrative staff, promoting a positive and inclusive working culture, and identifying opportunities to improve administrative systems. The Senior Administrator is expected to work proactively use initiative, handle sensitive and highly confidential information.
Main duties of the job
Main duties of the job:
"Main Duties and Responsibilities:
- To ensure a comprehensive, effective clerical service is provided and implementation of admin systems, procedures and policies are adhered to.
- To support the Manager to ensure that Key Performance Indicators are effectively monitored.
Please see job description for further information."
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
Detailed job description and main responsibilities:
"Please read Job Description and Person Spec for full details. If you have any questions please do not hesitate to contact me".
Job description
Job responsibilities
Detailed job description and main responsibilities:
"Please read Job Description and Person Spec for full details. If you have any questions please do not hesitate to contact me".
Person Specification
Education / Qualifications
Essential
- NVQ 4 or equivalent qualifications or experience and knowledge of administrative procedures and how to deal with nonroutine queries GCSE standard education or equivalent
Desirable
- ECDL , GCSE English & Mathematics
Experience
Essential
- Experience of working within an office environment. Experience of clerical / administrative work. Experience of providing administrative support to multiple projects
Knowledge
Essential
- A demonstrable working knowledge of Microsoft packages: Word, Excel, Access, MS Teams, Powerpoint and hands on ICT experience of database packages including electronic filing systems
Desirable
- A working knowledge of GDPR and information governance processes
Skills and Abilities
Essential
- Good organisational skills with the ability to effectively organise and prioritise own workload, with some supervision. Excellent communication skills with the ability to liaise with a range of people at all levels (both internally and externally, using empathy and diplomacy. Confident whilst using the telephone. Ability to work under pressure and deal with conflicting demands whilst achieving tight deadlines. Ability to work effectively using a degree of initiative. Thorough attention to detail and high standards of accuracy .Analytical skills to highlight issues and areas of concern and escalate to Clinical Team Manager
Work Related Circumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs . Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies .Appointments to regulated and controlled activities require an enhanced DBS disclosure
Person Specification
Education / Qualifications
Essential
- NVQ 4 or equivalent qualifications or experience and knowledge of administrative procedures and how to deal with nonroutine queries GCSE standard education or equivalent
Desirable
- ECDL , GCSE English & Mathematics
Experience
Essential
- Experience of working within an office environment. Experience of clerical / administrative work. Experience of providing administrative support to multiple projects
Knowledge
Essential
- A demonstrable working knowledge of Microsoft packages: Word, Excel, Access, MS Teams, Powerpoint and hands on ICT experience of database packages including electronic filing systems
Desirable
- A working knowledge of GDPR and information governance processes
Skills and Abilities
Essential
- Good organisational skills with the ability to effectively organise and prioritise own workload, with some supervision. Excellent communication skills with the ability to liaise with a range of people at all levels (both internally and externally, using empathy and diplomacy. Confident whilst using the telephone. Ability to work under pressure and deal with conflicting demands whilst achieving tight deadlines. Ability to work effectively using a degree of initiative. Thorough attention to detail and high standards of accuracy .Analytical skills to highlight issues and areas of concern and escalate to Clinical Team Manager
Work Related Circumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs . Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies .Appointments to regulated and controlled activities require an enhanced DBS disclosure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
