Job summary
The purpose of this post is to support the Patient Flow Coordinator with capacity andflow on the general adult and older people's wards.The post holder will support the Patient Flow Coordinator in ascertaining the trustposition regarding bed management resources.They will support in providing a comprehensive handover to the Night Managers andcoordinate receipt of a full handover the following day.The post holder will be responsible for updating and maintaining systems to enableaccurate bed states across the organisation and Greater Manchester.
Main duties of the job
To assist the coordination of admission and discharge activities within adults andolder people acute services.? Ensure an estimated date of discharge is declared within agreed timescales asper operational policy.? Ensure the patients care responsibility lies with PCFT? To participate and assist in establishing an effective system for the managementof beds to ensure efficient patient flow.? Respond to all requests for emergency admission, discussing alternatives withthe Patient Flow Coordinator where appropriate.? Discharges.? To be actively involved in the capture of audit data in response to service need.? To liaise with the Patient Flow Coordinators on a daily basis to inform of thecurrent bad states within the organisation.? To be involved in coordinating the discharge process.? Record all OAPs in line with GM and National guidance.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
Ensure accurate beds states are maintained in conjunction with the inpatientswards including, admissions, discharges, patients on leave or AWOL and thosepatients on a CTO recall. Work with Performance and Information colleagues to ensure timely data captureand entry to support inpatient dashboard. Ensure effective communication with Night managers, Consultants, HTT, MHLTand CMHT and other stakeholders involved in a patients care. Coordinate bed management meetings in the localities. Contact wards daily to understand plans for any patient movement e.g. leave ordischarge. Liaise with external partners regarding patients from out of area or cross borderactivity. Support Patient Flow Hub with recording of non-contracted activity. Support with the arrangements of transport for patients. To support all aspects of patient flow. Work as part of a team to ensure the best outcome for the patient Ensure confidentiality is maintained at all times. To be self-motivated and manage own workload. To participate in training as required
Job description
Job responsibilities
Ensure accurate beds states are maintained in conjunction with the inpatientswards including, admissions, discharges, patients on leave or AWOL and thosepatients on a CTO recall. Work with Performance and Information colleagues to ensure timely data captureand entry to support inpatient dashboard. Ensure effective communication with Night managers, Consultants, HTT, MHLTand CMHT and other stakeholders involved in a patients care. Coordinate bed management meetings in the localities. Contact wards daily to understand plans for any patient movement e.g. leave ordischarge. Liaise with external partners regarding patients from out of area or cross borderactivity. Support Patient Flow Hub with recording of non-contracted activity. Support with the arrangements of transport for patients. To support all aspects of patient flow. Work as part of a team to ensure the best outcome for the patient Ensure confidentiality is maintained at all times. To be self-motivated and manage own workload. To participate in training as required
Person Specification
Education Qualifications
Essential
- Diploma level or equivalent experience instead of Degree level qualification or significant equivalent experience
- Evidence of willingness to undertake further personal development
Desirable
- Clinical qualification e.g QAP
Experience
Essential
- Recent experience of working with individuals who present to mental health service in crisis and have symptoms of mental illness. ? Demonstrable experience of working with patients with complex needs. ? Experience of working with multidisciplinary teams. ? Recent experience of working in adult and older people acute mental health setting. ? Recent experience of bed management or discharge coordination across a large organisation.
Knowledge
Essential
- Acute hospital provision ? Admission, transfer and discharge procedures. ? Understanding of funding process for placements. ? Knowledge of risk assessment / management processes. Understanding of current mental health legislation, safeguarding and child protection legislation. ? Understanding of S117 processes. ? Understanding of confidentiality / data protection issues. ? Comprehensive understanding of discharge standards, CCG process and specialist services provision. ? Understanding of the capacity management and bed management procedures. ? Good knowledge of the Mental Health Act
Skills
Essential
- Excellent communication skills, both written and verbal. ? Comprehensive and proficient IT skills. ? Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders. ? Good organisation and prioritisation skills. ? Working knowledge of delayed discharge criteria and barriers to discharge. ? Effective communication with the wards, consultants, and service managers. ? Establish and maintain close working relationships with CMHT, HTT, RAID, Social Services and other secondary acre providers. ? Effectively communicate with all grades of staff in relation to patient flow
Person Specification
Education Qualifications
Essential
- Diploma level or equivalent experience instead of Degree level qualification or significant equivalent experience
- Evidence of willingness to undertake further personal development
Desirable
- Clinical qualification e.g QAP
Experience
Essential
- Recent experience of working with individuals who present to mental health service in crisis and have symptoms of mental illness. ? Demonstrable experience of working with patients with complex needs. ? Experience of working with multidisciplinary teams. ? Recent experience of working in adult and older people acute mental health setting. ? Recent experience of bed management or discharge coordination across a large organisation.
Knowledge
Essential
- Acute hospital provision ? Admission, transfer and discharge procedures. ? Understanding of funding process for placements. ? Knowledge of risk assessment / management processes. Understanding of current mental health legislation, safeguarding and child protection legislation. ? Understanding of S117 processes. ? Understanding of confidentiality / data protection issues. ? Comprehensive understanding of discharge standards, CCG process and specialist services provision. ? Understanding of the capacity management and bed management procedures. ? Good knowledge of the Mental Health Act
Skills
Essential
- Excellent communication skills, both written and verbal. ? Comprehensive and proficient IT skills. ? Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders. ? Good organisation and prioritisation skills. ? Working knowledge of delayed discharge criteria and barriers to discharge. ? Effective communication with the wards, consultants, and service managers. ? Establish and maintain close working relationships with CMHT, HTT, RAID, Social Services and other secondary acre providers. ? Effectively communicate with all grades of staff in relation to patient flow
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
