Job summary
An exciting opportunity has arisen within the Older People's Community Mental Health Team for a Community Support Worker. In helping us deliver outstanding mental health care you'll be making a real difference to residents and their families within Oldham every single day, with support from the organisation and your colleagues every step of the way. As part of our vibrant culture you'll build lasting professional relationships that will take you further, whatever your career goal.
Oldham Older People's Community Mental Health Team supports people over the age of 65 who have severe and complex mental health needs both of organic and functional in nature. The team in primarily made up of Mental Health Nurses, an Occupational Therapist and Psychologist however we work closely with our partner colleagues in Social Care.
Main duties of the job
To work as part of the multidisciplinary team and provide support on both an individual and group basis to individuals experiencing mental health problems to enable them to achieve their full potential through accessing resources available within their wider communities and equipping them with the skills and confidence to enable them to manage their lives independently.
Oldham Older People's Community Mental Health Team is a friendly team which works with people over the age of 65 who have a moderate to severe mental disorders, who may present with behaviours that challenge and have associated complex needs and risks.
About us
We are proud to provide a high quality mental health service based on the Recovery Model.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
Main Duties and Responsibilities
To provide support to an allocated group of service users, promote their recovery andhelp to maintain them in their community environment. To assist qualified practitioners in assessment, planning, implementing and evaluatingindividual care plans. To ensure that service users engage effectively with the agreed Care Plan and accessappropriate services. Positively promote independent living of service users within the community Provide support and interventions to service users in their own homes and the widercommunity based upon their assessed needs. Assist service users to make full use of community resources. Support service users to become involved in social activities in line with their assessedneeds and planned care. Support service users to establish and maintain effective interpersonal relationships. Provide regular and practical support for service users and their carers in managingdignity and independence. Provide support with activities of daily living. Help service users gain access to resources required to meet their needs. Provide information on health promotion and support physical health management. Help to identify early signs of relapse by monitoring the service users progress, level offunctioning and mental state and to alert the appropriate staff involved in the serviceusers care. Report regularly to care coordinators and keyworkers. To promote independence and choice. To maintain adequate records as required by existing procedures, entering appropriatedetails on the service users case notes as necessary. To attend and actively participate in training sessions, team/care planning reviewmeetings and supervision as appropriate. To contribute to the ongoing development of the service To ensure that electronic care records are efficiently maintained. To contribute to audits as required, providing relevant data as required in line withperformance monitoring targets. To deal appropriately with clinical incidents and complaints from patients, relatives andmembers of the public, via line manager, in accordance with Trust policy. To assist qualified practitioners in undertaking physical health checks To undertake such other duties as may be determined from time to time within thegeneral scope of the post.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Job description
Job responsibilities
Main Duties and Responsibilities
To provide support to an allocated group of service users, promote their recovery andhelp to maintain them in their community environment. To assist qualified practitioners in assessment, planning, implementing and evaluatingindividual care plans. To ensure that service users engage effectively with the agreed Care Plan and accessappropriate services. Positively promote independent living of service users within the community Provide support and interventions to service users in their own homes and the widercommunity based upon their assessed needs. Assist service users to make full use of community resources. Support service users to become involved in social activities in line with their assessedneeds and planned care. Support service users to establish and maintain effective interpersonal relationships. Provide regular and practical support for service users and their carers in managingdignity and independence. Provide support with activities of daily living. Help service users gain access to resources required to meet their needs. Provide information on health promotion and support physical health management. Help to identify early signs of relapse by monitoring the service users progress, level offunctioning and mental state and to alert the appropriate staff involved in the serviceusers care. Report regularly to care coordinators and keyworkers. To promote independence and choice. To maintain adequate records as required by existing procedures, entering appropriatedetails on the service users case notes as necessary. To attend and actively participate in training sessions, team/care planning reviewmeetings and supervision as appropriate. To contribute to the ongoing development of the service To ensure that electronic care records are efficiently maintained. To contribute to audits as required, providing relevant data as required in line withperformance monitoring targets. To deal appropriately with clinical incidents and complaints from patients, relatives andmembers of the public, via line manager, in accordance with Trust policy. To assist qualified practitioners in undertaking physical health checks To undertake such other duties as may be determined from time to time within thegeneral scope of the post.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Person Specification
Education/Qualifications
Essential
- Good standard of general education including good numeracy and literacy skills.
- Evidence of recent further development / training.
- NVQ 3 or equivalent
- Commitment to undertake Continuing Personal Development
Experience
Essential
- Experience of undertaking a supportive role.
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
Knowledge
Essential
- Understanding of mental health issues and how these impact on individuals.
- Understanding of confidentiality and data protection issues.
Desirable
- Awareness of local services.
- Knowledge of benefits / employment systems.
- An understanding of the mental health system.
Skills and abilities
Essential
- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate.
- Ability to create innovative solutions to help empower service users.
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems using the Recovery Model.
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
- Ability to provide practical support with daily living activities.
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team, to support the development of the service including the development of an Assertive Out Reach Service
Person Specification
Education/Qualifications
Essential
- Good standard of general education including good numeracy and literacy skills.
- Evidence of recent further development / training.
- NVQ 3 or equivalent
- Commitment to undertake Continuing Personal Development
Experience
Essential
- Experience of undertaking a supportive role.
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
Knowledge
Essential
- Understanding of mental health issues and how these impact on individuals.
- Understanding of confidentiality and data protection issues.
Desirable
- Awareness of local services.
- Knowledge of benefits / employment systems.
- An understanding of the mental health system.
Skills and abilities
Essential
- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate.
- Ability to create innovative solutions to help empower service users.
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems using the Recovery Model.
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
- Ability to provide practical support with daily living activities.
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team, to support the development of the service including the development of an Assertive Out Reach Service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
