Early Intervention Team Care Coordinator

Job description

Job responsibilities

Clinical

To support the assessment of the needs of service users by utilising research validated assessment tools.

To employ an assertive outreach approach as and when necessary.

To liaise with all appropriate statutory and non-statutory agencies as required in relation to the service users needs

To implement and manage co working strategies as necessary.

To support the delivery of interventions in line with the psychosocial approach of the overall service.

To ensure carer assessments are carried out and identified areas of need are addressed.

Engage in family work where needed.

To support the risk assessment process through development of and application of skills in identification of risk, implementation of and evaluation of risk management plans.

To be accountable for ensuring that within the resources at your disposal all service users receive a high quality service.

To maintain accurate up to date records of all clients seen by the service, including appropriate CPA documentation, ensuring that the confidentiality of clients is respected.

To support the process in organising a response to the care needs of other care coordinators service users in their absence.

Keep an accurate diary of appointments, expense claims and all activities undertaken, and make records available for audit purposes.

To participate in clinical and management supervision.

To contribute to the learning environment for any students or workers on placement with the team.

To support colleagues in areas of professional development relevant to the improvement of the teams service delivery.

To provide a mentoring role to students.

To contribute to training programmes in a variety of settings.

Identify areas of unmet need to support service developments. To support the service in implementing the early intervention in psychosis access and waiting time standard: 50% of people experiencing a first episode of psychosis to be treated with a NICE approved care package within two weeks of referral with a suspected first episode of psychosis.

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.

To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.

To be aware of and work towards the Trusts strategic goals.

The post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.

The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.

The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.

The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.

The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.

All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body.

The post holder must carry out all duties and responsibilities of the post in accordance with the Trusts Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders.

The post holder must promote awareness of and respect for equality and diversity in accordance with Trust policies and procedures.

The post holder is responsible for treating all staff, patients, service users, NHS contractors and the general public with dignity and respect at all times.

Appointments to regulated and controlled activities require an enhanced DBS disclosure.

All staff have a responsibility to promote the welfare of any child, young person or vulnerable adult they come into contact with and in cases where there are safeguarding concerns, to act upon them and protect the individual from harm.

All staff should refer any safeguarding issues to their manager and escalate accordingly in line with the Trust Child and Adult Safeguarding Policies.

All staff should familiarise themselves with the NICE Guidelines when to suspect child maltreatment 2009.

The post holder must ensure that they are aware of their responsibilities by attending the Trust Mandatory Training and Induction Programme.

The post holder will be involved in a formal IPDR/KSF review with their manager at least every 12 months. Once performance / training objectives have been set, the staff members progress will be reviewed on a regular basis, so that new objectives can be agreed and set, in order to maintain progress in the service delivery.

The post holder will be expected to take responsibility for their own professional development and will be supported by the Trust to achieve development opportunities as appropriate.

Confidentiality is of prime importance. In the normal course of duties, the post holder will have access to confidential documents and information relating to patients, service users, staff and contractors, as well as information of a commercially sensitive nature. Such information should not be communicated to anyone outside or inside the NHS unless done in the normal course of carrying out the duties of the post. Disciplinary action will be considered where a breach of confidence has been established.

All information obtained or held during the post-holders period of employment that relates to the business of the Trust and its service users and employees will remain the property of the Trust. Information may be subject to disclosure under legislation at the Trusts discretion and in line with national rules on exemption.

The post holder must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date. The post holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties.

The post holder must work to the requirements of data protection laws as applicable to the UK, which includes the General Data Protection Regulations (GDPR).

The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their acts or omissions at work and to co-operate with the Trust in adhering to statutory and departmental safety regulations.

The post holder is responsible for ensuring that they do not intentionally or recklessly misuse or interfere with anything provided in the interests of health safety or welfare e.g. misuse of equipment.

The post holder is required to contribute to the control of risk and must report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public.

All Trust sites have been designated a no smoking area. The post holder is therefore advised smoking is not permitted within the hospital premises or grounds or whilst representing the Trust in the course of their duty. While the Trust will not discriminate against employing smokers, all prospective employees should be aware of this policy.

Infection Prevention and Control is the responsibility of all Trust staff.

All staff members have a responsibility to protect service users, visitors and employees against the risk of acquiring health care associated infections by consistently observing Trust Infection Prevention and Control Policies and procedures and best practice guidance in order to maintain high standards of Infection Prevention and Control.

Person Specification

Education/Qualifications

Essential

• R.M.N. / DipSW / SROT

Experience

Essential

• Experience working with clients with serious mental illness within an Early Intervention Psychosis Team
• Experience of teamwork and effective communication at all levels.
• Ability to work independently in a community setting.

Desirable

• Experience in the use of psychosis-specific semi-structured interviews (e.g. PANSS; CAARMS; PSYRATS).

Knowledge

Essential

• Knowledge and skill in assessment, planning, implementation and evaluation of the care of clients with serious mental illness within an early Intervention in psychosis team under the supervision of a senior clinical practitioner.
• Knowledge of legislation that underpins the care of those with serious mental illness.

Desirable

• Knowledge of NICE guidance applicable to those with psychosis and schizophrenia.

Skills and Abilities

Essential

• Able to work within workload deadlines and prioritise workload
• To organise, plan and implement own work, under the supervision or a senior clinical practitioner.

Work related circumstances

Essential

• Flexibility in working hours required to meet client need
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

The Beeches

5 Waterloo Street

Oldham

OL1 1SP

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)