Pennine Care NHS FT

Senior Support Worker

The closing date is 12 January 2026

Job summary

The Pennine Care Community Rehabilitation Team is looking to recruit a motivated and enthusiastic Senior Support Worker to join our supportive multidisciplinary team. The successful candidate will have experience and knowledge of working with people with chronic relapsing mental ill health, including experience of working across a range of mental health services.

The team supports service users to transition from inpatient mental health rehabilitation facilities to living in the community, supporting people to improve their quality of life and work towards achieving their goals and outcomes. A further aim of the team is to reduce the length of inpatient stay for service users from both acute and rehabilitation wards, incorporating least restrictive practice.

The team has a strong emphasis on the Recovery Model and Social Inclusion, working with service users using a strengths based and trauma informed approach to maximise their independence and autonomy to improve their quality of life.

You will work with a team of experienced practitioners with a strong biopsychosocial, evidence based interventions.

You will receive regular supervision and your personal development priorities will be shared and supported through our appraisal process.

The team is a trust wide service covering all five boroughs of Pennine Care and it is therefore essential you drive and have access to a car. We are based at Trust HQ in Ashton Under Lyne. Our core hours are Monday to Friday 9am-5pm.

Main duties of the job

  • To develop and maintain professional and therapeutic relationships with service users, carers and colleagues in a way that respects their views, autonomy and culture.
  • To contribute to collaborative care planning and review processes for individual service users.
  • To support service users to identify their own hopes and goals to improve their quality of life.
  • To build strong links with the VCSE sector and our partner agencies to collaboratively support the needs of our service users.
  • Promote social inclusion, equality and community participation,
  • To provide information and support to enable service users to engage in meeting education, employment and vocational needs.
  • To undertake therapeutic activity with service users that promotes recovery, is valued and increases independence.
  • To assist service users to develop skills for everyday living i.e. budgeting, shopping, cooking, establishing and improving social networks, accessing local services etc
  • To engage with families and carers as appropriate as part of service users recovery journey
  • To attend and participate in team meetings and contribute to service development.
  • To attend and contribute to clinical team meetings, reflective practice and case formulation sessions relating to service users.
  • To provide clinical supervision, guidance and mentorship to community support workers in the team.
  • Take a lead role in designated areas such as health promotion, physical health initiatives, wellbeing groups or carer engagement.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  • Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  • Flexible working opportunities to support your work/life balance
  • Access to Continued Professional Development
  • Involvement in improvement and research activities
  • Health and Wellbeing activities and access to an excellent staff wellbeing service
  • Access to staff discounts across retail, leisure and travel

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year PA, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

311-F854-25-A

Job locations

Trust HQ

225 Old Street

Ashton Under Lyne

OL6 7SR


Job description

Job responsibilities

Essential Criteria

  • NVQ Level 4 or BTEC Higher National Certificate or equivalent experience
  • Experience of working with people with mental illness and substance misuse
  • Experience of community working and/or lone working
  • Experience of working in rehabilitation services
  • Demonstrates ability to use initiative to deal with situations as they occur
  • Ability to work collaboratively with the multidisciplinary team
  • Experience of providing supervision
  • Knowledge of the Recovery Model and Social Inclusion
  • Knowledge of rehabilitation principles and how to apply in practice
  • Ability to work creatively and compassionately to support service users and to develop collaborative goals
  • Ability to motivate, engage and support service users in their own recovery and to achieve their goals.
  • Excellent communication skills, both verbally and in written form
  • Ability to develop rapport and therapeutic relationships with service users
  • Demonstrates effective interpersonal skills
  • Maintains professional boundaries
  • Ability to work autonomously and as part of a team
  • Demonstrates a sound understanding of the needs of people with mental health and substance misuse needs.
  • Able to demonstrate how they have delivered recovery based and socially inclusive interventions
  • Use of a car or access to a means of travel across the Trust footprint in line with service need

Desirable Criteria

  • Lived experience
  • Experience working in low secure or forensic services
  • Experience of facilitating group work
  • Experience of providing contractive feedback to peers
  • Knowledge of employment and benefits system

Please refer to the Job Description and Person Specification to give you the best chance of being shortlisted.

Job description

Job responsibilities

Essential Criteria

  • NVQ Level 4 or BTEC Higher National Certificate or equivalent experience
  • Experience of working with people with mental illness and substance misuse
  • Experience of community working and/or lone working
  • Experience of working in rehabilitation services
  • Demonstrates ability to use initiative to deal with situations as they occur
  • Ability to work collaboratively with the multidisciplinary team
  • Experience of providing supervision
  • Knowledge of the Recovery Model and Social Inclusion
  • Knowledge of rehabilitation principles and how to apply in practice
  • Ability to work creatively and compassionately to support service users and to develop collaborative goals
  • Ability to motivate, engage and support service users in their own recovery and to achieve their goals.
  • Excellent communication skills, both verbally and in written form
  • Ability to develop rapport and therapeutic relationships with service users
  • Demonstrates effective interpersonal skills
  • Maintains professional boundaries
  • Ability to work autonomously and as part of a team
  • Demonstrates a sound understanding of the needs of people with mental health and substance misuse needs.
  • Able to demonstrate how they have delivered recovery based and socially inclusive interventions
  • Use of a car or access to a means of travel across the Trust footprint in line with service need

Desirable Criteria

  • Lived experience
  • Experience working in low secure or forensic services
  • Experience of facilitating group work
  • Experience of providing contractive feedback to peers
  • Knowledge of employment and benefits system

Please refer to the Job Description and Person Specification to give you the best chance of being shortlisted.

Person Specification

Essential

Essential

  • NVQ Level 4 or BTEC Higher National Certificate or equivalent experience
  • Experience of working with people with mental illness and substance misuse
  • Experience of community working and/or lone working
  • Experience of working in rehabilitation services
  • Demonstrates ability to use initiative to deal with situations as they occur
  • Ability to work collaboratively with the multidisciplinary team
  • Experience of providing supervision
  • Knowledge of the Recovery Model and Social Inclusion
  • Knowledge of rehabilitation principles and how to apply in practice
  • Ability to work creatively and compassionately to support service users and to develop collaborative goals
  • Excellent communication skills, both verbally and in written form
  • Ability to develop rapport and therapeutic relationships with service users
  • Demonstrates a sound understanding of the needs of people with mental health and substance misuse needs.
  • Able to demonstrate how they have delivered recovery based and 2socially inclusive interventi
  • Ability to supervise and delegate to others
  • Use of a car or access to a means of travel across the Trust footprint in line with service need

Desirable

  • Lived experience
  • Experience working in low secure or forensic services
  • Experience of facilitating group work
  • Experience of providing contractive feedback to peers
  • Knowledge of employment and benefits system
Person Specification

Essential

Essential

  • NVQ Level 4 or BTEC Higher National Certificate or equivalent experience
  • Experience of working with people with mental illness and substance misuse
  • Experience of community working and/or lone working
  • Experience of working in rehabilitation services
  • Demonstrates ability to use initiative to deal with situations as they occur
  • Ability to work collaboratively with the multidisciplinary team
  • Experience of providing supervision
  • Knowledge of the Recovery Model and Social Inclusion
  • Knowledge of rehabilitation principles and how to apply in practice
  • Ability to work creatively and compassionately to support service users and to develop collaborative goals
  • Excellent communication skills, both verbally and in written form
  • Ability to develop rapport and therapeutic relationships with service users
  • Demonstrates a sound understanding of the needs of people with mental health and substance misuse needs.
  • Able to demonstrate how they have delivered recovery based and 2socially inclusive interventi
  • Ability to supervise and delegate to others
  • Use of a car or access to a means of travel across the Trust footprint in line with service need

Desirable

  • Lived experience
  • Experience working in low secure or forensic services
  • Experience of facilitating group work
  • Experience of providing contractive feedback to peers
  • Knowledge of employment and benefits system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

Trust HQ

225 Old Street

Ashton Under Lyne

OL6 7SR


Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Pennine Care NHS FT

Address

Trust HQ

225 Old Street

Ashton Under Lyne

OL6 7SR


Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ACP trainee

Cherelle Blythe

cherelle.blythe@nhs.net

07511163044

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year PA, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

311-F854-25-A

Job locations

Trust HQ

225 Old Street

Ashton Under Lyne

OL6 7SR


Supporting documents

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