Pennine Care NHS FT

Community Support Worker

The closing date is 09 October 2025

Job summary

The post-holder will provide support, based upon assessed needs for patients who are both CPA and Non CPA as per Pennine Care NHS Foundation Trust policy.

You will ensure the highest standard of nursing care provided in accordance with the policies and procedures of Pennine Care NHS Trust.

You will work across hospital and community settings, promoting continuity of care and effective communication. You will participate in the on-going development of the service and in the education programmes of nursing students and other disciplines.

Main duties of the job

An exciting opportunity has arisen for a community support worker role embedded within a busy Community Mental Health Team in Bury. The successful candidate will posses the skills and compassion required to focus on delivering psychosocial interventions with patient with complex mental health and social needs, to support them in their recovery journey. Amongst other duties, the candidate will:

Demonstrate the ability to make a judgement about a patient's mental health or wellbeing needs and act appropriately to manage needs and risks.

Contribute to the provision of a safe clinical environment and promote the dignity of patients.

Support patients whose health and wellbeing is at risk, acting upon and reporting concerns appropriately.

Support patients to engage in meeting educational and vocational needs. This will include arranging initial appointments and attending with the service user if required.

Assist patients to develop skills for everyday living i.e. budgeting money, shopping, cooking, employment, establishing or improving social networks, accessing local services, establishing housing etc.

Support the planning, delivering and evaluation of care programmes with a relevant professional.

Develop and facilitate group work alongside OT, Mental Health Wellbeing Practitioner, nursing and social work staff.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  • Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  • Flexible working opportunities to support your work/life balance
  • Access to Continued Professional Development
  • Involvement in improvement and research activities
  • Health and Wellbeing activities and access to an excellent staff wellbeing service
  • Access to staff discounts across retail, leisure and travel

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

311-B475-25

Job locations

Humphrey House

Angouleme Way

Bury

BL9 0EQ


Job description

Job responsibilities

ClinicalThe ability to make a judgement about a patients mental health or wellbeing needsand act appropriately to manage needs / risks. (For example, supporting self-careneeds by helping a patient to organise their prescribed medication into a dosettebox, or reporting a concern / risk to a qualified member of staff).To contribute to the provision of a safe clinical environment and promote the dignityof patients.To prioritise workload based upon the patient needs / service demands.Assess the health and wellbeing of people within the CMHT as directed by therelevant professional.To provide health promotion for service users in the borough CMHTs,understanding the relationship between mental health and physical health. To beable to enhance a patients overall wellbeing and promote parity of esteem.To support multi-disciplinary meetings and contribute to information sharing andclinical decisions regarding service users in the care of the CMHTs.To support patients whose health and wellbeing is at risk, acting upon and reporting concerns appropriately

Please see attached detailed job description and main responsibilities - Community Support Worker

Job description

Job responsibilities

ClinicalThe ability to make a judgement about a patients mental health or wellbeing needsand act appropriately to manage needs / risks. (For example, supporting self-careneeds by helping a patient to organise their prescribed medication into a dosettebox, or reporting a concern / risk to a qualified member of staff).To contribute to the provision of a safe clinical environment and promote the dignityof patients.To prioritise workload based upon the patient needs / service demands.Assess the health and wellbeing of people within the CMHT as directed by therelevant professional.To provide health promotion for service users in the borough CMHTs,understanding the relationship between mental health and physical health. To beable to enhance a patients overall wellbeing and promote parity of esteem.To support multi-disciplinary meetings and contribute to information sharing andclinical decisions regarding service users in the care of the CMHTs.To support patients whose health and wellbeing is at risk, acting upon and reporting concerns appropriately

Please see attached detailed job description and main responsibilities - Community Support Worker

Person Specification

Education / Qualification

Essential

  • NVQ Level 3 or equivalent

Desirable

  • BTEC Higher National Certificate

Experience

Essential

  • Experience with people with mental illness, and working with patients with severe mental illness.
  • Experience of active participation in personal and professional self development

Desirable

  • Experience of Lone Working.
  • Experience of providing constructive feedback to peers.

Knowledge

Essential

  • Engaging with Clinical supervision.
  • Demonstrates ability to use initiative to deal with situations which may occur.
  • Ability to work collaboratively within a multi-disciplinary team.
  • Able to demonstrate effective verbal and written documentation.
  • Understanding of confidentiality.
  • Knowledge of group work skills.
  • Willingness to acquire new skills and knowledge and undertake further training in line with the demands of the role and service provision.

Desirable

  • Knowledge of therapeutic interventions within the CMHT.
  • Knowledge of physical health problems including diabetes.
  • Awareness of Mental Health Legislation. o Awareness of safeguarding policy and legalisation for children and adults
  • Evidence of continued professional development within area of work.

Skills and Abilities

Essential

  • Developed communication skills,
  • Ability to create innovative solution to
  • Able to work on own initiative
  • Able to work as part of a team
  • Demonstrate well developed interpersonal skills.
  • Demonstrate an understanding of the needs and difficulties of people with mental health or substance misuse problems
  • Demonstrates an understanding of the needs of people with physical health issues and or physical disabilities
  • Computer literate.
  • Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situations.
  • Good organisational and time management skills.
  • Ability to adapt and respond positively to service changes.

Desirable

  • Ability to create innovative solution to help empower service users and promote independence

Work related Circumstances

Essential

  • Requirement for lone working and access to a means of mobility during working hours.
  • Participation in mandatory training / updates.
  • Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
  • Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Person Specification

Education / Qualification

Essential

  • NVQ Level 3 or equivalent

Desirable

  • BTEC Higher National Certificate

Experience

Essential

  • Experience with people with mental illness, and working with patients with severe mental illness.
  • Experience of active participation in personal and professional self development

Desirable

  • Experience of Lone Working.
  • Experience of providing constructive feedback to peers.

Knowledge

Essential

  • Engaging with Clinical supervision.
  • Demonstrates ability to use initiative to deal with situations which may occur.
  • Ability to work collaboratively within a multi-disciplinary team.
  • Able to demonstrate effective verbal and written documentation.
  • Understanding of confidentiality.
  • Knowledge of group work skills.
  • Willingness to acquire new skills and knowledge and undertake further training in line with the demands of the role and service provision.

Desirable

  • Knowledge of therapeutic interventions within the CMHT.
  • Knowledge of physical health problems including diabetes.
  • Awareness of Mental Health Legislation. o Awareness of safeguarding policy and legalisation for children and adults
  • Evidence of continued professional development within area of work.

Skills and Abilities

Essential

  • Developed communication skills,
  • Ability to create innovative solution to
  • Able to work on own initiative
  • Able to work as part of a team
  • Demonstrate well developed interpersonal skills.
  • Demonstrate an understanding of the needs and difficulties of people with mental health or substance misuse problems
  • Demonstrates an understanding of the needs of people with physical health issues and or physical disabilities
  • Computer literate.
  • Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situations.
  • Good organisational and time management skills.
  • Ability to adapt and respond positively to service changes.

Desirable

  • Ability to create innovative solution to help empower service users and promote independence

Work related Circumstances

Essential

  • Requirement for lone working and access to a means of mobility during working hours.
  • Participation in mandatory training / updates.
  • Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
  • Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

Humphrey House

Angouleme Way

Bury

BL9 0EQ


Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Pennine Care NHS FT

Address

Humphrey House

Angouleme Way

Bury

BL9 0EQ


Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager CMHT

Alistair Bowron

alistair.bowron@nhs.net

01612537997

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

311-B475-25

Job locations

Humphrey House

Angouleme Way

Bury

BL9 0EQ


Supporting documents

Privacy notice

Pennine Care NHS FT's privacy notice (opens in a new tab)