Job summary
A vacancy has become available within our Whittaker Day Unit which is part of Mental Health Services for Older People, based in the Etherow Building at Tameside General Hospital.
You will be responsible for transporting clients between their homes and Whittaker Day Unit. You need a real commitment to working with this client group.
Previous experience of working with clients over 65 years of age is preferable.
You will be supported by the Team Manager and existing team through clinical and managerial supervision.
Main duties of the job
- To work as part of the MDT to support patients to attend Whittaker Day Unit and to transport them between home and Whittaker Day Unit independently.
- To transport clients with a mental health condition who may be:
- Reluctant to attend/engage and may require prompts.
- Whose mental state requires short supported journeys.
- Who are in a crisis and may need to attend Day Hospital at short notice
Able to demonstrate the ability to work alone with clients out in the community and have the ability to understand the need to communicate back to MDT their observations of the client and report any significant risk that may impact on patient wellbeing. Needs to demonstrate decision making skills around prioritising when information is shared and the immediacy to this.
To carry out other ad-hoc driving duties as may be required, e.g. delivering case notes, pathology laboratory samples.
Transfer/collect appropriate clients to/from other clinics/hospital on behalf of the Older Peoples wards and facilitate discharges.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job description
Job responsibilities
Key Responsibilities of the Post:
To facilitate patients in community based groups/activities to support patients with the transition from secondary mental health services to community services.
To support Whittaker day Unit patients to engage in activities/groups within the day hospital to promote their assessment and treatment.
To facilitate groups with clients in the day hospital when requested to by unit co-ordinator.
To support clients to access alternative means of transport, to enable them to travel to and from day hospital independently. This may require utilising principle of graded exposure.
To operate a Trust leased vehicle (expected to be a people carrier or similar) and will be responsible for keeping the vehicle in a clean and tidy condition.
To be responsible for carrying out daily vehicle checks and ensuring that the vehicle is adequately filled with fuel, oil and water at all times.
Ensuring the vehicle is left securely locked at all times and that all vehicle security systems are applied whenever the vehicle is parked.
Key Requirements of the Person Specification:
- Previous experience of working with older people within the community desirable
- Good interpersonal and observational skills
- Understanding of the problems associated with old age.
- Good communicator and ability to develop rapport with people.
- Ability to work within a team, flexibility, patience and reliability.
- Full clean driving licence with use of a car or access to a means of mobility
Job description
Job responsibilities
Key Responsibilities of the Post:
To facilitate patients in community based groups/activities to support patients with the transition from secondary mental health services to community services.
To support Whittaker day Unit patients to engage in activities/groups within the day hospital to promote their assessment and treatment.
To facilitate groups with clients in the day hospital when requested to by unit co-ordinator.
To support clients to access alternative means of transport, to enable them to travel to and from day hospital independently. This may require utilising principle of graded exposure.
To operate a Trust leased vehicle (expected to be a people carrier or similar) and will be responsible for keeping the vehicle in a clean and tidy condition.
To be responsible for carrying out daily vehicle checks and ensuring that the vehicle is adequately filled with fuel, oil and water at all times.
Ensuring the vehicle is left securely locked at all times and that all vehicle security systems are applied whenever the vehicle is parked.
Key Requirements of the Person Specification:
- Previous experience of working with older people within the community desirable
- Good interpersonal and observational skills
- Understanding of the problems associated with old age.
- Good communicator and ability to develop rapport with people.
- Ability to work within a team, flexibility, patience and reliability.
- Full clean driving licence with use of a car or access to a means of mobility
Person Specification
Education / Qualifications
Essential
- Full clean driving licence with use of a car or access to a means of mobility
- NVQ 2 or equivalent in Customer Care with further experience to Level 3
Desirable
- Health and Safety qualification/training.
- NVQ 3 or equivalent in customer care
Experience
Essential
- Able to demonstrate previous experience working with older people with mental health problems
Desirable
- Previous NHS experience.
- Previous passenger driving experience.
Knowledge
Essential
- Able to demonstrate literacy and numeracy skills sufficient to complete paperwork relating to delivery and collection of notes, pathology samples. Securing of patients' property and comprehension skills sufficient to be able to read and understand written instruction.
Desirable
- Knowledge of Trust's Policy and Procedures.
Skills and Abilities
Essential
- Able to demonstrate an ability to work to deadlines.
- Able to demonstrate the ability to use initiative to resolve problems and to prioritise workload
- Able to demonstrate the ability to work alone with clients out in the community and have the ability to understand the need to communicate back to MDT their observations of the client.
Desirable
- Able to demonstrate ability to work as apart of an interdisciplinary team.
Work Related Circumstances
Essential
- Able to demonstrate a flexible approach to changes in workload/duties/priorities.
- Able to demonstrate the ability to react sensitively to a wide range of differing needs.
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced CRB disclosure and registration with the Independent Safeguarding Authority (ISA), Vetting and Barring Scheme.
- Use of a car or access to a means of mobility
Desirable
- Previous customer care training
Person Specification
Education / Qualifications
Essential
- Full clean driving licence with use of a car or access to a means of mobility
- NVQ 2 or equivalent in Customer Care with further experience to Level 3
Desirable
- Health and Safety qualification/training.
- NVQ 3 or equivalent in customer care
Experience
Essential
- Able to demonstrate previous experience working with older people with mental health problems
Desirable
- Previous NHS experience.
- Previous passenger driving experience.
Knowledge
Essential
- Able to demonstrate literacy and numeracy skills sufficient to complete paperwork relating to delivery and collection of notes, pathology samples. Securing of patients' property and comprehension skills sufficient to be able to read and understand written instruction.
Desirable
- Knowledge of Trust's Policy and Procedures.
Skills and Abilities
Essential
- Able to demonstrate an ability to work to deadlines.
- Able to demonstrate the ability to use initiative to resolve problems and to prioritise workload
- Able to demonstrate the ability to work alone with clients out in the community and have the ability to understand the need to communicate back to MDT their observations of the client.
Desirable
- Able to demonstrate ability to work as apart of an interdisciplinary team.
Work Related Circumstances
Essential
- Able to demonstrate a flexible approach to changes in workload/duties/priorities.
- Able to demonstrate the ability to react sensitively to a wide range of differing needs.
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced CRB disclosure and registration with the Independent Safeguarding Authority (ISA), Vetting and Barring Scheme.
- Use of a car or access to a means of mobility
Desirable
- Previous customer care training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
