Job summary
An opportunity has arisen within the Older Adult Wards at Oldham for a Carers support Worker. Cedars is a 10 bedded Male dementia ward and Rowan is a 12 bedded male functional mental health ward.
A carer is "a person who provides unpaid, practical or emotional support to someone with a disability, addiction or illness. The person may be a relative, partner, friend or neighbour. A carer may be of any age and may be a young person providing assistance to a parent or another person. A carer may live with the person they care for or provide support from a distance."
This role will involve supporting the carers whilst the person they care for is an in hospital. This may involve telephone, email, and face-to-face contact with carers offering them support and helping them to look at co-operative ways of working, with a range of health and social care professionals.
The post-holder will promote carers rights and services to both carers and health and social care professionals raising awareness of issues affecting carers and their families and support available. Identifying opportunities to engage 'hidden' carers (those carers who do not see themselves in a caring role and not accessing available support or services) you will develop carer support groups, particularly for those who struggle to navigate care and support systems or are socially isolated.
Main duties of the job
Key Responsibilities of the Post:
- The role is to support carers both practically and emotionally, ensure that they are well informed and supported with their individual health and well-being needs .
- Work closely with clinical teams, offering support to carers in their own right
- To support carers attending reviews and ward round
- Advocate for carers
- The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition.
- To ensure that the role of unpaid carers is recognised, supported and valued. To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
- To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
- To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service User's consent, Trust Strategic Priorities and Carers Engagement Procedures.
- To have knowledge in the identification and support required for young carers.
- To facilitate the delivery of carer support in a group setting where required
About us
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all employees and volunteers to share this commitment. Appointments to regulated and controlled activities will require an enhanced DBS disclosure.
Job description
Job responsibilities
- To ensure that the role of unpaid carers are recognised, supported and valued.
- To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
- To ensure that carers are well informed, supported with their individual health and well-being needs in relation to their caring role and involved in decision making about the care of their loved one.
- To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
- To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service Users consent, Trust Strategic Priorities and Carers Engagement Procedures.
- To have knowledge in the identification and support required for young carers.
- To signpost and facilitate carers access to a range of support services.
- Provide 1:1 support to carers and access to information, advice and activities that help maintain and improve carer health and wellbeing, tailored to meet their individual needs.
- To facilitate the delivery of carer support in a group setting where required.
- To support carers attending clinical team reviews, ward rounds and CPA meetings.
- To support clinical teams working with families, friends and parents.
- The post holder will be able to respond flexibly to the needs of carers.
- The post holder will take an active role in the development of the service approach to supporting carer involvement and engagement and promote carers needs both internally and externally.
- The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition of their role.
Job description
Job responsibilities
- To ensure that the role of unpaid carers are recognised, supported and valued.
- To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
- To ensure that carers are well informed, supported with their individual health and well-being needs in relation to their caring role and involved in decision making about the care of their loved one.
- To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
- To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service Users consent, Trust Strategic Priorities and Carers Engagement Procedures.
- To have knowledge in the identification and support required for young carers.
- To signpost and facilitate carers access to a range of support services.
- Provide 1:1 support to carers and access to information, advice and activities that help maintain and improve carer health and wellbeing, tailored to meet their individual needs.
- To facilitate the delivery of carer support in a group setting where required.
- To support carers attending clinical team reviews, ward rounds and CPA meetings.
- To support clinical teams working with families, friends and parents.
- The post holder will be able to respond flexibly to the needs of carers.
- The post holder will take an active role in the development of the service approach to supporting carer involvement and engagement and promote carers needs both internally and externally.
- The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition of their role.
Person Specification
Experience
Essential
- Experience of working with people with mental health needs
- Experience of working in a role that involves contact with families and carer
Desirable
- Lived experience as a carer
Knowledge Skills and Abilities
Essential
- Have basic knowledge of the range of mental health problems, treatments and related procedures, to underpin the support that the role provides to carers
- Have knowledge of the range of issues that affect Carers
- Have knowledge of carers assessments and how/where to access them
- Have knowledge of existing, new and emerging technologies and social media to engage carers to enable them to feedback about their experiences and to be involved and engaged in services
- Have awareness of policies and procedures in relation to confidentiality, information sharing, and safeguarding
- Have knowledge of the Carers Act
- Knowledge of the Triangle of Care and ability to work in a collaborative way
- Knowledge of support services available for carers
- Be able to communicate effectively with a wide range of people including: service users, carers, other professionals, and members of the public
- Have experience of working with a diverse range of clients with differing levels of needs
- Ability to articulate carers views and represent balanced view in MDT working
- Ability to run a carers group in conjunction with other team members
- Have the ability to access and contribute to the Trust Electronic Patient Record
- Ability to complete records in a timely and accurate manner
- Have the ability to balance a range of tasks with competing demands
- Have a positive regard for carers and understand the importance of involving them in the service users care and recovery journey
Education
Essential
- NVQ Level 3 or equivalent
- Good basic education including English to GCSE level or equivalent
- Carer awareness training or willingness to undertake training
Desirable
- NVQ Level 2 Training in Health and Social Care
Person Specification
Experience
Essential
- Experience of working with people with mental health needs
- Experience of working in a role that involves contact with families and carer
Desirable
- Lived experience as a carer
Knowledge Skills and Abilities
Essential
- Have basic knowledge of the range of mental health problems, treatments and related procedures, to underpin the support that the role provides to carers
- Have knowledge of the range of issues that affect Carers
- Have knowledge of carers assessments and how/where to access them
- Have knowledge of existing, new and emerging technologies and social media to engage carers to enable them to feedback about their experiences and to be involved and engaged in services
- Have awareness of policies and procedures in relation to confidentiality, information sharing, and safeguarding
- Have knowledge of the Carers Act
- Knowledge of the Triangle of Care and ability to work in a collaborative way
- Knowledge of support services available for carers
- Be able to communicate effectively with a wide range of people including: service users, carers, other professionals, and members of the public
- Have experience of working with a diverse range of clients with differing levels of needs
- Ability to articulate carers views and represent balanced view in MDT working
- Ability to run a carers group in conjunction with other team members
- Have the ability to access and contribute to the Trust Electronic Patient Record
- Ability to complete records in a timely and accurate manner
- Have the ability to balance a range of tasks with competing demands
- Have a positive regard for carers and understand the importance of involving them in the service users care and recovery journey
Education
Essential
- NVQ Level 3 or equivalent
- Good basic education including English to GCSE level or equivalent
- Carer awareness training or willingness to undertake training
Desirable
- NVQ Level 2 Training in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
