Job summary
Job overview
An exciting opportunity has arisen for a Team Administrator to provide support to the Older Adult Home Intervention and Treatment service within Bury. This team aims to provide a multi disciplinary, 'hospital at home' approach to patients experiencing a mental health crisis. Our objective is to alleviate pressure on psychiatric admissions by supporting patients, and their carers, through exploring new treatment plans.
Main duties of the job
Main duties of the job
We are seeking to appoint a highly motivated, enthusiastic individual with excellent communication and organisational skills to support high quality delivery of our busy service. The successful candidate will be expected to provide a full range of secretarial assistance and administrative support to all team members, including inputting and modifying data onto patient records, copy and audio typing, filing, photocopying, maintaining diaries, arranging and minute taking for meetings and supporting the leadership team.
This is a very varied role and you will be required to work flexibly in order to meet the day to day demands. You will need to deal with telephone enquiries efficiently and professionally, providing an appropriate and courteous response, passing on to the relevant colleague or taking messages when required. You will be proficient in Microsoft Office and have excellent keyboard skills.
As a crucial part of our team you will be able to demonstrate good interpersonal and communication skills and be able to work on your own initiative.
About us
Working for your organisation
The postholder will be based within the Ribchester Centre on Parsons Lane, Bury. This is a full time position and working hours are Monday-Friday 9am-5pm.
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
Please see job description and person specification.
Enquiries to;
Siobhan Paul, Team Manager, via email: siobhan.paul@nhs.net
Vicky Johns, Service Manager, via email: victoria.johns3@nhs.net
Job description
Job responsibilities
Please see job description and person specification.
Enquiries to;
Siobhan Paul, Team Manager, via email: siobhan.paul@nhs.net
Vicky Johns, Service Manager, via email: victoria.johns3@nhs.net
Person Specification
Knowledge
Essential
- Knowledge of working in a large organisation and systems of communication, data collection and terminologies
- Awareness of confidentiality issues
Education/qualifications
Essential
- Good level of general education
- RSA 3 or equivalent
- NVQ 2 or equivalent
- Competence with Microsoft Office suite of applications
Desirable
- ECDL qualification or equivalent
- Audio typing
- NVQ 3
- Fundamental Care certificate
- Completion of PARIS training
Experience
Essential
- Previous administration experience
- Ability to deal with figures and collate information
Desirable
- Recent experience in NHS
- Experience of managing telephone referrals including dealing with difficult / sensitive calls
Skills and Abilities
Essential
- Able to work on own initiative without supervision and also as a member of a team.
- Capable of prioritising own workload with the ability to work under pressure to deliver organisational priorities in a changing environment
- Excellent communication and interpersonal skills.
- Flexible and open to new approaches to improve performance.
Person Specification
Knowledge
Essential
- Knowledge of working in a large organisation and systems of communication, data collection and terminologies
- Awareness of confidentiality issues
Education/qualifications
Essential
- Good level of general education
- RSA 3 or equivalent
- NVQ 2 or equivalent
- Competence with Microsoft Office suite of applications
Desirable
- ECDL qualification or equivalent
- Audio typing
- NVQ 3
- Fundamental Care certificate
- Completion of PARIS training
Experience
Essential
- Previous administration experience
- Ability to deal with figures and collate information
Desirable
- Recent experience in NHS
- Experience of managing telephone referrals including dealing with difficult / sensitive calls
Skills and Abilities
Essential
- Able to work on own initiative without supervision and also as a member of a team.
- Capable of prioritising own workload with the ability to work under pressure to deliver organisational priorities in a changing environment
- Excellent communication and interpersonal skills.
- Flexible and open to new approaches to improve performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
