Pennine Care NHS FT

Admin Assistant

Information:

This job is now closed

Job summary

Working in a busy CAMHS department answering telephone queries and reception duties, and welcoming patients daily

Main duties of the job

Photocopying, scanning, printing, sending out letters, deal with incoming post, reception meeting and greeting and answering telephone queries

About us

We are a busy CAMHS department that covers the Heywood, Middleton and Rochdale footprint. No two days are the same. We accept referrals from schools and GP's.

We have free parking and a great canteen which is open for breakfast and lunch.

Details

Date posted

16 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

311-HYM549-24-A

Job locations

CAMHS

Birch Hill Hospital, Birch Road, OL12 9RD

Rochdale

OL12 9RD


Job description

Job responsibilities

The main duties are working with another B2, answering the telephone, typing letters and spell checking them before printing and sending out. Scan and copy documents and upload to our electronic system Paris. Dealing with incoming post, speaking to other services i.e GP's, A&E and Urgent Care Centre along with clinical staff and Consultants here at CAMHS. Reception duties include meeting and greeting patients and their parents/carer's, signing them in and letting clinical staff know that their appointment has arrived.

Job description

Job responsibilities

The main duties are working with another B2, answering the telephone, typing letters and spell checking them before printing and sending out. Scan and copy documents and upload to our electronic system Paris. Dealing with incoming post, speaking to other services i.e GP's, A&E and Urgent Care Centre along with clinical staff and Consultants here at CAMHS. Reception duties include meeting and greeting patients and their parents/carer's, signing them in and letting clinical staff know that their appointment has arrived.

Person Specification

Experience

Essential

  • Qualifications or experience to NVQ II level.
  • Highly Motivated
  • pragmatic
  • problem solving skills
  • Experience within a health/social care setting.
  • Effective communication (verbal and written)
  • o Skills in order to communicate with all levels of the organisation.
  • Able to handle sensitive information with utmost discretion.
  • Good interpersonal skills in order to liaise effectively with people at all levels
  • Able to work to deadlines and under pressure
  • Able to work on own initiative without close supervision.
  • Capable of prioritising and organising own workload
  • Able to work as a member of a team.
  • Excellent organisational skills
  • Good time management.
  • Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
  • Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Desirable

  • NHS Experience
  • ECDL
  • Ability to demonstrate effective utilisation of resources
  • Previous experience within mental health teams
  • understanding of child and adolescent mental health issues
Person Specification

Experience

Essential

  • Qualifications or experience to NVQ II level.
  • Highly Motivated
  • pragmatic
  • problem solving skills
  • Experience within a health/social care setting.
  • Effective communication (verbal and written)
  • o Skills in order to communicate with all levels of the organisation.
  • Able to handle sensitive information with utmost discretion.
  • Good interpersonal skills in order to liaise effectively with people at all levels
  • Able to work to deadlines and under pressure
  • Able to work on own initiative without close supervision.
  • Capable of prioritising and organising own workload
  • Able to work as a member of a team.
  • Excellent organisational skills
  • Good time management.
  • Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
  • Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Desirable

  • NHS Experience
  • ECDL
  • Ability to demonstrate effective utilisation of resources
  • Previous experience within mental health teams
  • understanding of child and adolescent mental health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

CAMHS

Birch Hill Hospital, Birch Road, OL12 9RD

Rochdale

OL12 9RD


Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Pennine Care NHS FT

Address

CAMHS

Birch Hill Hospital, Birch Road, OL12 9RD

Rochdale

OL12 9RD


Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Lead

Lisa Price

lisaprice5@nhs.net

01706676000

Details

Date posted

16 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

311-HYM549-24-A

Job locations

CAMHS

Birch Hill Hospital, Birch Road, OL12 9RD

Rochdale

OL12 9RD


Supporting documents

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