Job summary
Job overview
Following significant investment, several opportunities have arisen to work in the role of Quality Matron, as part of the Nursing and Quality teams, within our three networks (North, South and Specialist). With eight posts available to cover the Inpatient and residential Services within our eight care hubs (Bury, Oldham, Rochdale, Tameside, Stockport, CAMHS, LD and Rehab and high support).
Reporting directly to the Network Director of Nursing, AHPs and Quality, you will work as an integral part of the network, ensuring high quality personalised care is provided to patients and their families, building on the "outstanding" work achieved so far.
The Quality Matron role is the cornerstone of improving the quality of patient care, delivered through visible, inclusive leadership and engagement with patients their families, frontline staff, and senior management teams.
Applications are invited from experienced self-motivated qualified nurses with leadership qualities and a passion for continuous improvement.
Main duties of the job
To provide professional nurse leadership and leadership to other clinical staff to ensure the delivery of safe, timely, high quality, effective and person centred care within area of responsibility
To provide through personal behaviours core values of the Trust ensuring and maintaining professional standards.
Accountable for monitoring standards of nursing practice by working regularly in clinical areas alongside staff providing care, responding effectively.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We are proud of our#PennineCarePeopleand do everything we can to make sure we are a great place to work.
Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce, so our people truly represent the communities we serve.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a Carer.
, We offer a range of benefits and opportunities, including:
- Generous annual leave entitlement
- Flexible working opportunities
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Access to staff wellbeing service
- Access to staff discounts across retail, leisure, and travel
Job description
Job responsibilities
Main duties of the job
The Quality Matron will support the Head of Nursing and the Network directors of Nursing, AHPs & Quality to deliver clinical and professional leadership within the inpatient/residential services. Supporting the services to ensure delivery of safe, timely, effective, high-quality evidence-based care, consistent with internal and external standards.
This will be in line with the nationally agreed ten key responsibilities set out in the matrons handbook as below:
- Inclusive leadership, professional standards, and accountability
- Governance, patient safety and quality
- Workforce planning and resource management
- Patient experience and reducing health inequalities
- Performance and operational oversight
- Digital and information technology
- Education, training, and development
- Research and development
- Collaborative working and clinical effectiveness
- Service improvement and transformation.
As a key member of the Senior Leadership Team the post holder will provide values-based leadership to facilitate consistent best practice, this will include taking a key role in the future transformation and development of services.
Job description
Job responsibilities
Main duties of the job
The Quality Matron will support the Head of Nursing and the Network directors of Nursing, AHPs & Quality to deliver clinical and professional leadership within the inpatient/residential services. Supporting the services to ensure delivery of safe, timely, effective, high-quality evidence-based care, consistent with internal and external standards.
This will be in line with the nationally agreed ten key responsibilities set out in the matrons handbook as below:
- Inclusive leadership, professional standards, and accountability
- Governance, patient safety and quality
- Workforce planning and resource management
- Patient experience and reducing health inequalities
- Performance and operational oversight
- Digital and information technology
- Education, training, and development
- Research and development
- Collaborative working and clinical effectiveness
- Service improvement and transformation.
As a key member of the Senior Leadership Team the post holder will provide values-based leadership to facilitate consistent best practice, this will include taking a key role in the future transformation and development of services.
Person Specification
Experience
Essential
- Demonstrable experience of caring for people with a mental illness, learning disability and/or autism within inpatient services
- Significant leadership experience at Band 7 level or above
- Evidence of actively working as part of a multi-disciplinary team
- Proven experience of delivering and recording supervision
- Use of monitoring systems and processes to provide assurance of patient safety and quality of care across area of responsibility
- Experience of leading the workforce to deliver quality care and meet the key performance indicators of the service
- Use of various methods of gathering patient and staff feedback and acting on the learning
- Experience of contributing to and participating in audit and/or research
- Developing strategic processes eg policies, procedures, strategies
Desirable
- Recent operational experience
- NHS experience
- Previous experience of supporting staff in the process of organisational change through quality improverment methodology
- Demonstrable experience of leading the development of service standards and/or service specifications
- Experience of cross boundary working to improve staff and patient experience of care
- Evidence of participation in the trust on-call rota
Knowledge
Essential
- Knowledge of the key Trust strategies
- Sound understanding of the national mental health, learning disability and autism agenda
- Knowledge of the national nursing agenda
- Awareness of the new patient safety incident response framework
- Awareness of key legislation, policies, and procedures within local area of responsibility
- Knowledge of risk management processes
Desirable
- Understanding of IPC Manual
- Awareness of safer staffing agenda
- Awareness of Chief Nursing Officer for England's strategic plan for research
- Knowledge and application of the Mental Health Act and Mental Capacity Act
Skills and Abilities
Essential
- Ability to communicate clearly and effectively with a wide range of stakeholders
- Ability to organise workload and present information in a succinct effective and professional format
- Ability to provide high level reports
- Ability to establish professional boundaries and role model required standards effectively
- Undertake regular staffing reviews to ensure staffing levels are safe to deliver quality care by appropriately skilled staff
- Previous completion of learning needs analysis and succession planning
- Monitoring finance and activity to ensure care is delivered, and resources are used cost effectively
- Ability to analyse and implement evidence based practice
- Ability to analyse complex information from a range of sources
- Undertake training and development of the workforce
- Essential IT skills, including the ability to use Microsoft Office Applications
- Demonstrate a willingness to be flexible, proactive and adaptable to meet the ever changing and competing service demands
Desirable
- Experience of using trust specific electronic systems eg PARIS, e-rostering systems such as NHS at Work, Allocate and NHSP
- Presentation and training skills
- Evidence of involvement in workforce change management
Education/Qualifications
Essential
- First Level Nurse (Mental Health Learning Disability, children or adult
- Current statement of NMC registration
- MSc and/or equivalent clinical experience
- Evidence of recent post registration continuing professional development in the relevant field
- Completion or willingness to undertake the matron developmental framework assessment
Desirable
- Quality Improvement training
- Investigation training
- MHOST training
Work Related Circumstances
Essential
- Ability to participate in the trust's on call function
- Ability to work across the Trust footprint
- Provide cross cover for identified roles
- Flexibility - ability to work unsocial hours/weekends as dictated by workload and service need
Person Specification
Experience
Essential
- Demonstrable experience of caring for people with a mental illness, learning disability and/or autism within inpatient services
- Significant leadership experience at Band 7 level or above
- Evidence of actively working as part of a multi-disciplinary team
- Proven experience of delivering and recording supervision
- Use of monitoring systems and processes to provide assurance of patient safety and quality of care across area of responsibility
- Experience of leading the workforce to deliver quality care and meet the key performance indicators of the service
- Use of various methods of gathering patient and staff feedback and acting on the learning
- Experience of contributing to and participating in audit and/or research
- Developing strategic processes eg policies, procedures, strategies
Desirable
- Recent operational experience
- NHS experience
- Previous experience of supporting staff in the process of organisational change through quality improverment methodology
- Demonstrable experience of leading the development of service standards and/or service specifications
- Experience of cross boundary working to improve staff and patient experience of care
- Evidence of participation in the trust on-call rota
Knowledge
Essential
- Knowledge of the key Trust strategies
- Sound understanding of the national mental health, learning disability and autism agenda
- Knowledge of the national nursing agenda
- Awareness of the new patient safety incident response framework
- Awareness of key legislation, policies, and procedures within local area of responsibility
- Knowledge of risk management processes
Desirable
- Understanding of IPC Manual
- Awareness of safer staffing agenda
- Awareness of Chief Nursing Officer for England's strategic plan for research
- Knowledge and application of the Mental Health Act and Mental Capacity Act
Skills and Abilities
Essential
- Ability to communicate clearly and effectively with a wide range of stakeholders
- Ability to organise workload and present information in a succinct effective and professional format
- Ability to provide high level reports
- Ability to establish professional boundaries and role model required standards effectively
- Undertake regular staffing reviews to ensure staffing levels are safe to deliver quality care by appropriately skilled staff
- Previous completion of learning needs analysis and succession planning
- Monitoring finance and activity to ensure care is delivered, and resources are used cost effectively
- Ability to analyse and implement evidence based practice
- Ability to analyse complex information from a range of sources
- Undertake training and development of the workforce
- Essential IT skills, including the ability to use Microsoft Office Applications
- Demonstrate a willingness to be flexible, proactive and adaptable to meet the ever changing and competing service demands
Desirable
- Experience of using trust specific electronic systems eg PARIS, e-rostering systems such as NHS at Work, Allocate and NHSP
- Presentation and training skills
- Evidence of involvement in workforce change management
Education/Qualifications
Essential
- First Level Nurse (Mental Health Learning Disability, children or adult
- Current statement of NMC registration
- MSc and/or equivalent clinical experience
- Evidence of recent post registration continuing professional development in the relevant field
- Completion or willingness to undertake the matron developmental framework assessment
Desirable
- Quality Improvement training
- Investigation training
- MHOST training
Work Related Circumstances
Essential
- Ability to participate in the trust's on call function
- Ability to work across the Trust footprint
- Provide cross cover for identified roles
- Flexibility - ability to work unsocial hours/weekends as dictated by workload and service need
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
