Job summary
The post holder will provide care and support to patients. They will assist in the delivery of care under the guidance of a qualified nurse.The post holder will assist in establishing care plans and in the delivery care. The expectation will be to work within the boundaries of agreed instruction, whilst being supported within Trust procedures and policies.The post holder will support the development of health care support workers by acting as a role model and mentor, including acting as an assessor for new Health Care Support Workers completing the Care Certificate.
Main duties of the job
? To listen and talk to patients and their carers' and develop boundaried therapeuticrelationships.? To undertake and accurately document observations and nursing care in line withTrust Policy.? To ensure effective communication, either verbal or written, amongst the team,reporting any change or unusual occurrence in an individuals' behaviour orcondition.? To accurately report and feedback any concerns.? To understand the importance of, and maintain the need for confidentiality in allpatient matters.To participate in the maintenance of a clean, tidy and safe environment.To value diversity and promote equality of opportunity for all and to ensureindividuals are treated fairly.To carry out duties as allocated by a senior nurse.Attend to patients' personal hygiene including bathing, toileting and dressing, promoting quality of life and independence.Support and assist at mealtimes as required.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
To attend education and training sessions specially arranged for health care support workers.To carry out assigned tasks under the supervision of qualified staff.To provide guidance to new staff on the induction to the ward and participate in Induction and training programmes for staff.To undertake supervision of new staff as appropriate, supporting them to complete their care certificate as their allocated assessor.To act as a positive role model to the service users and staff.To demonstrate appropriate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques.To attend / undertake statutory and mandatory training as required.To have an interest in self-development and be active in enhancing own personal knowledge.Escort patients as appropriate to other areas of the hospital or outside the hospital as delegated by trained member of staff.Adhere to appropriate Trust and local policies, procedures and guidelines.Completion of regular physical health observations, including the recording of these. Also completing the physical health paperwork within the admission process, including smoking / alcohol recording forms.Taking an active part in the completion of the admission and discharge process including carer information and disclaimer forms.Taking an active part the orientation of all new patients admitted to the ward ensuring that demographic details are checked and correct.Supporting qualified staff in the participation of the care planning process.Taking an active lead in the infection control duties and responsibilities alongside the housekeeper.This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process
Job description
Job responsibilities
To attend education and training sessions specially arranged for health care support workers.To carry out assigned tasks under the supervision of qualified staff.To provide guidance to new staff on the induction to the ward and participate in Induction and training programmes for staff.To undertake supervision of new staff as appropriate, supporting them to complete their care certificate as their allocated assessor.To act as a positive role model to the service users and staff.To demonstrate appropriate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques.To attend / undertake statutory and mandatory training as required.To have an interest in self-development and be active in enhancing own personal knowledge.Escort patients as appropriate to other areas of the hospital or outside the hospital as delegated by trained member of staff.Adhere to appropriate Trust and local policies, procedures and guidelines.Completion of regular physical health observations, including the recording of these. Also completing the physical health paperwork within the admission process, including smoking / alcohol recording forms.Taking an active part in the completion of the admission and discharge process including carer information and disclaimer forms.Taking an active part the orientation of all new patients admitted to the ward ensuring that demographic details are checked and correct.Supporting qualified staff in the participation of the care planning process.Taking an active lead in the infection control duties and responsibilities alongside the housekeeper.This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process
Person Specification
Education / Qualifications
Essential
- NVQ level 3 in Care (or equivalent experience)
- Care Certificate or willing to work towards
Desirable
Experience
Essential
- Experience of working with adults/children
- Experience of working with people who suffer from mental illness
- Experience of working as a nursing assistant Experience of carrying out clinical observations
- Experience of Prevention and Management of Violence and Aggression techniques
Desirable
- Experience of caring for others
- Experience of working in a multi-disciplinary team
- Experience of being involved in the delivery of therapeutic activites.
Knowledge
Essential
- Understanding of mental health difficulties
- An awareness of stigma and discrimination of people with mental health issues
- Awareness of ward procedures and clinical observations
Skills and Abilities
Essential
- Able to impart knowledge, supervise and direct the work of others under supervision.
- Able to communicate effectively with patients and their carers'.
- Able to remain calm in stressful situations and display patience and empathy
- Able to respond sensitively to emotional distress
- Able to report observations accurately and concisely.
- Able to develop and maintain effective therapeutic relationships patients and families
- Able to organise day to day tasks and activities based on an agreed work plan.
Desirable
- Willingness to participate in staff induction and training for junior staff
Work Related Circumstances
Essential
- Demonstrate an interest in working with adults/children
- Resilient and able to work within a challenging environment
- Ability to work a flexible shift pattern over 7 days, including rotation of night duty
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
Person Specification
Education / Qualifications
Essential
- NVQ level 3 in Care (or equivalent experience)
- Care Certificate or willing to work towards
Desirable
Experience
Essential
- Experience of working with adults/children
- Experience of working with people who suffer from mental illness
- Experience of working as a nursing assistant Experience of carrying out clinical observations
- Experience of Prevention and Management of Violence and Aggression techniques
Desirable
- Experience of caring for others
- Experience of working in a multi-disciplinary team
- Experience of being involved in the delivery of therapeutic activites.
Knowledge
Essential
- Understanding of mental health difficulties
- An awareness of stigma and discrimination of people with mental health issues
- Awareness of ward procedures and clinical observations
Skills and Abilities
Essential
- Able to impart knowledge, supervise and direct the work of others under supervision.
- Able to communicate effectively with patients and their carers'.
- Able to remain calm in stressful situations and display patience and empathy
- Able to respond sensitively to emotional distress
- Able to report observations accurately and concisely.
- Able to develop and maintain effective therapeutic relationships patients and families
- Able to organise day to day tasks and activities based on an agreed work plan.
Desirable
- Willingness to participate in staff induction and training for junior staff
Work Related Circumstances
Essential
- Demonstrate an interest in working with adults/children
- Resilient and able to work within a challenging environment
- Ability to work a flexible shift pattern over 7 days, including rotation of night duty
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
