Job summary
Hosted by Pennine Care NHS Foundation Trust, this role is based within NHS Greater Manchester's Mental Health Programme Management Office (GM MH PMO) supporting design and delivery of a range of transformation programmes.
The postholder will provide high quality project and administrative support including reporting, minute taking, scheduling of meetings, progress updates, stakeholder engagement and analysis of information.
Main duties of the job
o The post holder will be required to provide high quality project, service, initiative and administrative support including information and analysis.o The post holder will undertake reporting and analysis of information to support delivery of agreed programmes of work.o The post holder is a key member of the GM MH PMO team whose overarching goal is to enable, promote and support the delivery of priority transformation programmes aligned on behalf of the system board.o The post holder will work with the Programme Director and wider team to improve, inform, and support a portfolio of projects, services, and initiatives.o The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Job description
Job responsibilities
The Project Support Officer is responsible for providing comprehensive administrative support to the programme management office (PMO). This will include working with PMO team members to develop processes and audit trails to manage, track and report on programme/project progress. Provides a high quality and comprehensive support service to the function. Supervises and manages staff as required.
Participates in projects for the system board supporting the project or programme of work from initiation to delivery. Schedule and organise meetings (e.g. project board meetings) and other events. Plan/co-ordinate as necessary, undertake formal minutes for meetings and take follow up action as appropriate. Track project deliverables, including expenditure and savings.
The postholder will need to form good working relationships with a range of people, both within and external to NHS GM. Members of the public and service users as appropriate. The postholder will progress chase on programme and project activities, including with senior managers and external suppliers. This will require communication which is both effective and perceived as helpful. The postholder will prepare briefing information and deal with routine correspondence, drafting replies as appropriate.
Job description
Job responsibilities
The Project Support Officer is responsible for providing comprehensive administrative support to the programme management office (PMO). This will include working with PMO team members to develop processes and audit trails to manage, track and report on programme/project progress. Provides a high quality and comprehensive support service to the function. Supervises and manages staff as required.
Participates in projects for the system board supporting the project or programme of work from initiation to delivery. Schedule and organise meetings (e.g. project board meetings) and other events. Plan/co-ordinate as necessary, undertake formal minutes for meetings and take follow up action as appropriate. Track project deliverables, including expenditure and savings.
The postholder will need to form good working relationships with a range of people, both within and external to NHS GM. Members of the public and service users as appropriate. The postholder will progress chase on programme and project activities, including with senior managers and external suppliers. This will require communication which is both effective and perceived as helpful. The postholder will prepare briefing information and deal with routine correspondence, drafting replies as appropriate.
Person Specification
Education & Qualifications
Essential
- Prince 2 Foundation
- Educated to Degree level or equivalent
Desirable
- PRINCE2, MSP or other Project Management Qualification
Experience
Essential
- Project management or information analysis
- Previously worked in similar position within the public sector
Knowledge
Essential
- Knowledge of administrative procedures
- Basic knowledge of project principles
Skills & Abilities
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
- Negotiating, networking and persuasive skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Requirement to have periods of concentration
- Excellent time management skills with the ability to re-prioritise
- Skills for supporting project management
- Skills for managing aspects of projects ensuring they meet financial targets
- Good IT skills and use of MS Office
- Good minute taking and drafting skills
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
- Team working skills
- Ability to move between details and the bigger picture
Work Related Circumstances
Essential
- Use of a car or access to a means of mobility to travel across the GM footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
- Ability to occasionally work out-side normal office hours
Person Specification
Education & Qualifications
Essential
- Prince 2 Foundation
- Educated to Degree level or equivalent
Desirable
- PRINCE2, MSP or other Project Management Qualification
Experience
Essential
- Project management or information analysis
- Previously worked in similar position within the public sector
Knowledge
Essential
- Knowledge of administrative procedures
- Basic knowledge of project principles
Skills & Abilities
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
- Negotiating, networking and persuasive skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Requirement to have periods of concentration
- Excellent time management skills with the ability to re-prioritise
- Skills for supporting project management
- Skills for managing aspects of projects ensuring they meet financial targets
- Good IT skills and use of MS Office
- Good minute taking and drafting skills
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
- Team working skills
- Ability to move between details and the bigger picture
Work Related Circumstances
Essential
- Use of a car or access to a means of mobility to travel across the GM footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
- Ability to occasionally work out-side normal office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
