Job summary
Looking for something new? Our role in Resourcing offer a a great opportunity for someone that loves a challenge and wants to get stuck in!
We are looking for individuals who will work with persistent determination to better themselves and the organisation with their contribution to the Resourcing Team.
In order to excel in the role you will have previously worked in an extremely fast paced environment. You will be able to prioritise your workload and deal effectively with key stakeholders at all levels.
Full training and support will be provided for this role, which offers the right individual an opportunity to grow their experience in Recruitment, Temporary Workforce, HR practice, as well as NHS systems in a nurturing and welcoming team.
Main duties of the job
Support the provision of a professional, efficient and integrated recruitment and temporary staffing service.
To administrator all recruitment procedures, including the use of Trac jobs recruitment management system, NHS Jobs, OHIO Fit4Jobs, ESR and to enable effective Trustwide recruitment of staff.
Provide an effective temporary staffing function to support the Trusts requirement for a temporary workforce including the use of HealthRoster BankStaff and Client, ESR STAFFflow, TempRE, SEL-expenses and Sharepoint
To be fully aware of the requirements of NHS check standards, DBS compliance and associated employment legislation.
To be fully aware of the processes and procedures required when booking agency staff to cover shifts.
To deliver world class customer service with the objective of resolving all queries to the department quickly and comprehensively during your first engagement with the customer.
To understand how the delivery of excellent customer service benefits the patient experience.
To understand the responsibility of representing Pennine Care as the first point of contact for many future employees of the Trust.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we are a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer, especially from within our Trust footprint areas.
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Person Specification
Education / Qualifications
Essential
- oGCSE English, Maths, NVQ level 3 in Administration or equivalent qualification / equivalent experience
- oICT Qualification or equivalent experience of IT systems.
Desirable
- oCIPD level 3 qualified or working towards its completion
Experience
Essential
- oPrevious Experience of working in an Office Environment within an administrative role.
- oProven experience of working in a customer facing environment.
- oProven experience of handling significant levels of customer engagement
- oProven experience of role specific electronic systems
Desirable
- oPrevious experience of working in recruitment team.
- oPrevious experience of working in a temporary workforce team
- oPrevious experience of working in a HR Team
Knowledge
Essential
- oMicrosoft Office systems including Outlook, Word, and Excel
- oGDPR / Data Protection Act
- oUnderstanding the requirement for confidentiality.
Desirable
- oEmployment Legislation
- oNHS Employment Checks
- oDBS and Professional Registration Systems
- oRight to work (Asylum and Immigration Act 2004).
Skills and Abilities
Essential
- oHigh standard of communication skills - both written and verbal.
- oExcellent prioritisation skills.
- oExcellent customer care skills
- oProblem Solving.
- oAdvanced keyboard Skills.
- oAbility to work effectively as part of a team.
- oAbility to adapt rapidly and flexibly to meet the needs of the service.
- oAbility to handle a high volume/pressurized environment.
- oAbility to manipulate data.
Desirable
Work Related Circumstances
Essential
- oUse of a car or access to a means of mobility to travel across the Trust footprint in line with service needs.
- oWilling to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies.
- oAppointments to regulated and controlled activities require an enhanced DBS disclosure.
Person Specification
Education / Qualifications
Essential
- oGCSE English, Maths, NVQ level 3 in Administration or equivalent qualification / equivalent experience
- oICT Qualification or equivalent experience of IT systems.
Desirable
- oCIPD level 3 qualified or working towards its completion
Experience
Essential
- oPrevious Experience of working in an Office Environment within an administrative role.
- oProven experience of working in a customer facing environment.
- oProven experience of handling significant levels of customer engagement
- oProven experience of role specific electronic systems
Desirable
- oPrevious experience of working in recruitment team.
- oPrevious experience of working in a temporary workforce team
- oPrevious experience of working in a HR Team
Knowledge
Essential
- oMicrosoft Office systems including Outlook, Word, and Excel
- oGDPR / Data Protection Act
- oUnderstanding the requirement for confidentiality.
Desirable
- oEmployment Legislation
- oNHS Employment Checks
- oDBS and Professional Registration Systems
- oRight to work (Asylum and Immigration Act 2004).
Skills and Abilities
Essential
- oHigh standard of communication skills - both written and verbal.
- oExcellent prioritisation skills.
- oExcellent customer care skills
- oProblem Solving.
- oAdvanced keyboard Skills.
- oAbility to work effectively as part of a team.
- oAbility to adapt rapidly and flexibly to meet the needs of the service.
- oAbility to handle a high volume/pressurized environment.
- oAbility to manipulate data.
Desirable
Work Related Circumstances
Essential
- oUse of a car or access to a means of mobility to travel across the Trust footprint in line with service needs.
- oWilling to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies.
- oAppointments to regulated and controlled activities require an enhanced DBS disclosure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
