Job summary
To provide a comprehensive administrative/secretarial service to the Consultant Psychiatrist and supporting Medical Team within the Early Intervention Team
Main duties of the job
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work. Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeoplehttps://www.penninecare.nhs.uk/values
Job description
Job responsibilities
Provision of full secretarial service to Consultant and team which includes typing letters, psychiatric reports, non-clinical typing . recording minutes of meetings and booking of appointments as well as carrying out general administrative duties.
Please see job description for more detail
Job description
Job responsibilities
Provision of full secretarial service to Consultant and team which includes typing letters, psychiatric reports, non-clinical typing . recording minutes of meetings and booking of appointments as well as carrying out general administrative duties.
Please see job description for more detail
Person Specification
Education / Qualifications
Essential
- Good Level of General Education inc GCSE English or equivalent
- NVQ 4 qualification to diploma level or equivalent experience
Desirable
- Customer Care training
- Audio typing qualification
- Medical Terminology
Experience
Essential
- Experience of dealing with complex enquiries that require further investigation and identification of a resolution
- Competence in using information technology including Word, Excel, PowerPoint and Email
- Good interpersonal skills with experience of liaising effectively with a range of agencies (clinical and non clinical)
- Evidence of providing a competent administration/PA service to a senior manager / clinician
Desirable
- Previous NHS Experience
- Previous experience of working with Mental Health Services
- Paris or equivalent experience of working with large databases
Knowledge
Essential
- Knowledge of a full range of administrative and organisational policies and procedures
- Working knowledge of patient administrative systems
Desirable
- Understanding of mental illness
Skills and Abilites
Essential
- Excellent communication (verbal and written) skills in order to communicate in an appropriate manner to all staff and members of the public
- Excellent IT and audio typing skills
- Self-motivated and able to act on own initiative but recognise when additional advice is required
- Decision making skills and the ability to solve problems effectively
- Ability to maintain information in a confidential and secure manner
- Ability to handle sensitive information with the utmost discretion
- Produce reports and analyse them at an operational level
Work Related Circumstances
Essential
- Willing to undertake all necessary training required to carry out the role
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
Person Specification
Education / Qualifications
Essential
- Good Level of General Education inc GCSE English or equivalent
- NVQ 4 qualification to diploma level or equivalent experience
Desirable
- Customer Care training
- Audio typing qualification
- Medical Terminology
Experience
Essential
- Experience of dealing with complex enquiries that require further investigation and identification of a resolution
- Competence in using information technology including Word, Excel, PowerPoint and Email
- Good interpersonal skills with experience of liaising effectively with a range of agencies (clinical and non clinical)
- Evidence of providing a competent administration/PA service to a senior manager / clinician
Desirable
- Previous NHS Experience
- Previous experience of working with Mental Health Services
- Paris or equivalent experience of working with large databases
Knowledge
Essential
- Knowledge of a full range of administrative and organisational policies and procedures
- Working knowledge of patient administrative systems
Desirable
- Understanding of mental illness
Skills and Abilites
Essential
- Excellent communication (verbal and written) skills in order to communicate in an appropriate manner to all staff and members of the public
- Excellent IT and audio typing skills
- Self-motivated and able to act on own initiative but recognise when additional advice is required
- Decision making skills and the ability to solve problems effectively
- Ability to maintain information in a confidential and secure manner
- Ability to handle sensitive information with the utmost discretion
- Produce reports and analyse them at an operational level
Work Related Circumstances
Essential
- Willing to undertake all necessary training required to carry out the role
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
