Ward Clerk

Job description

Job responsibilities

Filing all patient documentation in patient case notes Maintaining patient case notes in tidy and workable order

Input data onto Paris system with regards to admissions, discharges, home leave and return to the ward also transfers and adding patient details and making sure the relevant questions are answered in regards to patient

Printing all relevant paperwork and putting in the case notes and contacting the services on admission/discharge and also discharge scanning electronically sending documents to GPs.

Tracking of patient case notes on Paris Plus and Paris creating new case notes and recording these, requesting medical records and community notes and making sure of return and arrange courier delivery when the patient is transferred to an out of area

Collection and distribution of patient and staff mail

Taking messages for staff and service users and accurately relaying

Take messages, documents, and specimens to other departments as required

Requisition for repairs and maintenance of the ward environment and

Report repairs and chase to make sure all has been carried out

Helping the housekeeper in regards to inputting audit outcomes taken and laminated and displayed on the notice

Mattress checks and hand audits

Sending off all audit charts so new are generated, printing off and laminating/ displaying on the notice

Keeping the notice boards tidy and relevant with information for patients and

Updating off duty and entering staff/bank staff on the bank system and typing new off duties out and saving on the G drive

Checking and maintaining stocks of goods used on the ward also stationary working with the housekeeper regarding inputting of

Inputting of non-stock orders and working with supplies/stores.

Deal with incoming calls professionally ensuring confidentiality is maintain at all

Photocopying and faxing as required by nursing

Arrange patient appointments, chase appointments up, booking patient

To participate in yearly Individual Performance and Development Reviews with related quarterly appraisals, undertaking management supervision and ensuring completion of mandatory training.

To participate in the Rehab and High Support Administration Forum.

To work as an integral part of the Rehab and High Support Care Hub administration team, providing cover and assistance across the Hub as directed by the Administration Lead/Manager.

To report all adverse incidents, complaints or health and safety issues to the ward manager or nurse in

Person Specification

Education/Qualifications

Essential

• GCSE English and Math
• NVQ2 in administration or equivalent experience
• IT Literate
• Willingness to undertake training required to carry out the job

Desirable

• ECDL

Experience

Essential

• Experience of working on a busy ward
• Ability to prioritise own workload
• Previous admin/clerical skills

Desirable

• Proven experience of working in a customer focused environment
• Administration Qualification

Knowledge

Essential

• Microsoft Office systems, including Outlook, Word and Excel
• Understanding of the importance of maintaining confidentiality of both staff and service users

Skills and Abilities

Essential

• Flexibility
• Good keyboard skills
• IT Skills
• Good telephone manner
• Ability to prioritise and organise own workload
• Ability to work as a team member and individually
• Excellent written and verbal communication skills

Desirable

• Problem solving skills
• Ability to adapt rapidly to meet the needs of the service
• Working Knowledge of Paris

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

Saxon Suite

Fountain Street

Tameside

OL6 9RW

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)