Job summary
Do you want your work to genuinely improve patient safety and save lives?
We are looking for a motivated, organised and values-driven Patient Safety and Learning from Deaths Co-ordinator to join our Trust-wide Patient Safety and Clinical Risk Team at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
This is a key coordination and administrative role at the heart of the Trust's Patient Safety, Learning from Deaths and Mortality work. You will play a vital part in ensuring that patient safety incidents, mortality reviews and learning processes are well-managed, robust and translated into meaningful improvement across the organisation.
If you thrive in a role where attention to detail matters, confidentiality is critical, and your work directly supports safer care for patients and families, we would love to hear from you.
Main duties of the job
We are seeking a highly organised and proactive co-ordinator to provide comprehensive support across the Mortality, Learning from Deaths (LFD), and Patient Safety portfolios. The postholder will coordinate key governance processes including Structured Judgement Reviews (SJRs), incident reporting, risk register updates, and the triage of no and low harm incidents, ensuring compliance with Trust and regulatory standards.
The role involves managing patient safety and mortality inboxes, supporting screening of deaths, and coordinating high-level meetings such as the Incident Safety Panel and Learning from Deaths Committee. Responsibilities include preparing and disseminating reports and meeting documentation, maintaining accurate and confidential records in line with GDPR requirements, and supporting audits, quality improvement initiatives, and training events.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
Provide high-quality administrative support across the Mortality, Learning from Deaths (LFD), and Patient Safety portfolios, ensuring efficient and confidential service delivery. Maintain and coordinate key processes including Structured Judgement Reviews (SJRs), serious incident reporting, and risk register updates. Support the development and implementation of governance systems, data tracking tools, and action plans to ensure compliance with Trust standards and regulatory requirements. Disseminate reports, meeting papers, and minutes for internal and external stakeholders. Respond to queries and communications professionally, maintaining accurate records and ensuring timely follow-up. Assist in the planning and coordination of audits, quality improvement initiatives, and training events. Manage administrative functions for meetings, conferences, and events, including logistics, documentation, and stakeholder engagement. Ensure data integrity and confidentiality in line with information governance and GDPR requirements. Contribute to the development and maintenance of policies, procedures, and digital platforms. Actively support the identification and reporting of risks, incidents, and near misses, promoting a culture of safety and accountability. Support with the triage of no harm and low harm patient safety incidents and screening of deaths. Provide administrative support and coordination of key meetings such as Incident Safety Panel and Learning from Deaths Committee. Oversight of generic patient safety and mortality inboxes. To support the Mortality and Learning from Deaths Manager with submission of National Confidential Inquiry into Suicide and Safety in Mental Health (NCISH) returns.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
Provide high-quality administrative support across the Mortality, Learning from Deaths (LFD), and Patient Safety portfolios, ensuring efficient and confidential service delivery. Maintain and coordinate key processes including Structured Judgement Reviews (SJRs), serious incident reporting, and risk register updates. Support the development and implementation of governance systems, data tracking tools, and action plans to ensure compliance with Trust standards and regulatory requirements. Disseminate reports, meeting papers, and minutes for internal and external stakeholders. Respond to queries and communications professionally, maintaining accurate records and ensuring timely follow-up. Assist in the planning and coordination of audits, quality improvement initiatives, and training events. Manage administrative functions for meetings, conferences, and events, including logistics, documentation, and stakeholder engagement. Ensure data integrity and confidentiality in line with information governance and GDPR requirements. Contribute to the development and maintenance of policies, procedures, and digital platforms. Actively support the identification and reporting of risks, incidents, and near misses, promoting a culture of safety and accountability. Support with the triage of no harm and low harm patient safety incidents and screening of deaths. Provide administrative support and coordination of key meetings such as Incident Safety Panel and Learning from Deaths Committee. Oversight of generic patient safety and mortality inboxes. To support the Mortality and Learning from Deaths Manager with submission of National Confidential Inquiry into Suicide and Safety in Mental Health (NCISH) returns.
Person Specification
Experience
Essential
- Extensive administrative experience including, but not limited to, preparation of reports, minute taking, setting agendas, and distributing related papers.
- Evidence of successfully working within multi-disciplinary teams.
Desirable
- Experience of using clinical systems such as SystmOne and the Datix Risk Management System
Education/Qualification
Essential
- Good literacy and numeracy skills (evidenced by GCSEs or equivalent).
- NVQ Level 3 in Business Administration or an equivalent qualification/demonstrated experience
Slills & Abilities
Essential
- Clear communicator with excellent written and verbal skills
- Commitment to and focus on quality, promoting high standards in all they do
- Good attention to detail, systematic with the ability to accurately record data
- Good problem-solving skills
- Effective team working
- Able to work on own initiative, organising and prioritising own work to changing in and often tight deadlines without supervision
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Knowledge & Understanding
Essential
- Accept responsibility and accountability for their own work and can define the responsibilities of others.
- Understanding of Confidentiality and of the General Data Protection Regulations
- Understand and value diversity and difference, operates with integrity and openness
Physical Requirements
Essential
- Ability to concentrate and work for prolonged periods of time
- Ability to spend prolonged periods using a computer.
Other
Essential
- Flexible approach to needs of the service
Person Specification
Experience
Essential
- Extensive administrative experience including, but not limited to, preparation of reports, minute taking, setting agendas, and distributing related papers.
- Evidence of successfully working within multi-disciplinary teams.
Desirable
- Experience of using clinical systems such as SystmOne and the Datix Risk Management System
Education/Qualification
Essential
- Good literacy and numeracy skills (evidenced by GCSEs or equivalent).
- NVQ Level 3 in Business Administration or an equivalent qualification/demonstrated experience
Slills & Abilities
Essential
- Clear communicator with excellent written and verbal skills
- Commitment to and focus on quality, promoting high standards in all they do
- Good attention to detail, systematic with the ability to accurately record data
- Good problem-solving skills
- Effective team working
- Able to work on own initiative, organising and prioritising own work to changing in and often tight deadlines without supervision
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Knowledge & Understanding
Essential
- Accept responsibility and accountability for their own work and can define the responsibilities of others.
- Understanding of Confidentiality and of the General Data Protection Regulations
- Understand and value diversity and difference, operates with integrity and openness
Physical Requirements
Essential
- Ability to concentrate and work for prolonged periods of time
- Ability to spend prolonged periods using a computer.
Other
Essential
- Flexible approach to needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
