Job summary
We are looking to appoint a full time Duty worker of our unplanned team. The unplanned care team, work within the Cambridge Adult Locality Team to offer support to the wider team when service users experience worsening of their mental health, or when any unexpected needs arise.
They aim to offer intensive support when service users are in a crisis either by phone or in person and support the team by taking a lead on all unplanned work so that care coordinators and Doctors can continue with planned work.
Main duties of the job
- Offer crisis support/ crisis appointments for service users who are experiencing a mental health crisis.
- Offer brief periods of intensive support for patients who do not currently reach crisis team threshold.
- Assess and formulate risk for patients who are experiencing a deterioration in their mental health and developing appropriate plans of care.
- Attend ward reviews and help make discharge plans for patients open to the locality team but whom do not have care coordinators.
- Offer 3 day follow up for patients discharged from the crisis team, assessing mental state and risk.
- Offer 7 day follow up for patients discharged from the wards, assessing mental state and risk.
- Write and present social circumstance reports for people without Care coordinators.
- Support the CTO recall process as required.
- Support with managing the care and treatment of patients on CC waiting list. Band 6 Duty worker Service Manager Operational Lead Band 6 Duty worker Band 7 Unplanned care clinical lead General Manager 3.
- Support the team if second person is required on visits with risk associated.
- Improve links with CRHTT, wards, psych liaison, AMHP service and FRS - including attending weekly meetings with each of these teams.
- Responding to families and carers calling in with concerns.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
*DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website
Please refer to the attached job description and person specification for full details of responsibilities.
- To carry out home visits to patients in a crisis to assess mental state and risk and formulate a brief treatment plan to help them manage the period of crisis.
- Offering telephone support to patients in a crisis.
- Provide clinical support and advice to the wider team demonstrating clinical skills in triage, assessment, treatment and follow up of patients, providing clinical advice on triage, assessment, treatment, risk mitigation, management and care planning.
- Promotion of inter-agency and collaborative working is an essential component of the post.
- Utilise and promote recognised evidence-based practice to ensure that excellence in clinical care is provided.
- Work autonomously in respect of expert practice and expert decision making.
- Triage and if appropriate assess patient urgently referred into the team.
- Will undertake risk assessment and risk management for relevant individual clients.
- Will advise and support colleagues in relation to patient assessment, care planning, clinical outcomes and evaluation. To improve individualised outcomes for the individual their family and carers, influencing care and treatment.
Job description
Job responsibilities
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
*DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website
Please refer to the attached job description and person specification for full details of responsibilities.
- To carry out home visits to patients in a crisis to assess mental state and risk and formulate a brief treatment plan to help them manage the period of crisis.
- Offering telephone support to patients in a crisis.
- Provide clinical support and advice to the wider team demonstrating clinical skills in triage, assessment, treatment and follow up of patients, providing clinical advice on triage, assessment, treatment, risk mitigation, management and care planning.
- Promotion of inter-agency and collaborative working is an essential component of the post.
- Utilise and promote recognised evidence-based practice to ensure that excellence in clinical care is provided.
- Work autonomously in respect of expert practice and expert decision making.
- Triage and if appropriate assess patient urgently referred into the team.
- Will undertake risk assessment and risk management for relevant individual clients.
- Will advise and support colleagues in relation to patient assessment, care planning, clinical outcomes and evaluation. To improve individualised outcomes for the individual their family and carers, influencing care and treatment.
Person Specification
Education / Qualifications
Essential
- Registered Mental Health Nurse/ Social Worker or OT
- Evidence of continuous professional development
Desirable
- Risk assessment training
- Training in brief psychological interventions
Experience
Essential
- Extensive experience working with patients in a mental health crisis
- Experience working in a community mental health team
- experience of offering crisis interventions in person and over the telephone
- Experience in multi-agency working
Desirable
- Experience in writing and presenting social circumstances reports
- Experience in safeguarding adults and children procedures
- Experience in offering Clinical Supervision
Skills and abilities
Essential
- Ability to provide advice and support to a wide range of professionals
- Ability to work in an MDT
- Ability to offer brief psychological interventions / strategies for managing crisis
Desirable
- Able to effectively assimilate information in referrals to make triaging decisions
- Excellent communication, interpersonal, presentation and report writing skills
Personal Attributes
Essential
- Ability to work under pressure and independently
- Flexible approach to work
- Creative and innovative thinking
- Excellent networking and interpersonal skills
Physical Requirements
Essential
- Ability to travel independently around the Cambridgeshire and Peterborough area meeting required timescales
Other
Essential
- Recognise people's right to privacy and dignity
- Willingness to embrace integrated model and new ways of working
- Compassionate and committed to working with client group and staff group in this service area
Person Specification
Education / Qualifications
Essential
- Registered Mental Health Nurse/ Social Worker or OT
- Evidence of continuous professional development
Desirable
- Risk assessment training
- Training in brief psychological interventions
Experience
Essential
- Extensive experience working with patients in a mental health crisis
- Experience working in a community mental health team
- experience of offering crisis interventions in person and over the telephone
- Experience in multi-agency working
Desirable
- Experience in writing and presenting social circumstances reports
- Experience in safeguarding adults and children procedures
- Experience in offering Clinical Supervision
Skills and abilities
Essential
- Ability to provide advice and support to a wide range of professionals
- Ability to work in an MDT
- Ability to offer brief psychological interventions / strategies for managing crisis
Desirable
- Able to effectively assimilate information in referrals to make triaging decisions
- Excellent communication, interpersonal, presentation and report writing skills
Personal Attributes
Essential
- Ability to work under pressure and independently
- Flexible approach to work
- Creative and innovative thinking
- Excellent networking and interpersonal skills
Physical Requirements
Essential
- Ability to travel independently around the Cambridgeshire and Peterborough area meeting required timescales
Other
Essential
- Recognise people's right to privacy and dignity
- Willingness to embrace integrated model and new ways of working
- Compassionate and committed to working with client group and staff group in this service area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Cambridge Adult Locality Team, Union House
Union Lane
Cambridge
CB4 1PR
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
