Job summary
Are you ready to take on a role that's far from your typical admin position? We're looking for a Resource Support Administrator to join our dynamic OPAC (Older People and Adult Community Services) administration team. This is an exciting opportunity to be part of an innovative remodel designed to provide essential support to our clinical services--enabling clinicians to focus on what matters most: delivering outstanding patient care.
We have redefining what it means to be an administrator, as a key cog in the wider NHS system, your work will directly impact the quality of care provided to patients across Cambridgeshire and Peterborough. This role requires autonomous working, the ability to manage tasks independently, and regular travel across the county, with your primary sites in the Cambridge area.
You'll be part of an award-winning team making a real difference, enjoy a role with variety, responsibility, development and impact & contribute to improving patient care across the county.
Main duties of the job
The post holder will be providing site administration support to the older peoples & adult community service's clinicians of varying professions, working in a team of 8 Administrators covering our community base sites across Cambridgeshire & Peterborough.
The main principle of the Administration service is to ensure the provision of a professional & competent service to enable our clinical colleagues to concentrate on patient care.
We aim to do so by ensuring professional leadership, excellent training & development opportunities for admin staff & standardised processes.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
Main duties include:
- Responsible for weekly procurement across multiple teams of varying professions & differing requirements. Inclusive of ordering, receipting, unpacking & stock balancing of all deliveries within service remit of medical consumables, stationery, electronical and non-electronical devices.
- Responsible for the management of Specialist Patient Orders, liaising directly with suppliers, patients and care providers.
- Responsible for the management of all OPAC uniform, inclusive of laundering, stock control, procurement whilst ensuring uniform policy compliance.
- Ensuring that Trust & service level information resource compliancy is adhered to, inclusive of replenishment & ordering from third parties.
- Responsible for medical device compliance, including servicing & repair of essential clinical equipment by liaising with third party organisations.
- Perform manual handling tasks as required, including lifting and moving medical equipment and supplies.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintain filing in both paper and electronic records, ensuring that it is always kept up to date in accordance with Trust procedures.
- Effectively manage and prioritise your own workload while working autonomously across multiple sites. Ensure adherence to lone working protocols and maintain a strong focus on personal safety at all times.
- Countywide travel to 20+ locations as required by service needs. Please note for this role you will be required to travel independently around the county meeting strict time deadlines.
- Reception duties as directed.
- Provide operational support, supervision, training, mentorship, and cover to/of colleagues as directed by line manager.
- Providing a high level of administrative support to our clinical teams, building good professional relationships whilst setting & ensuring remit boundaries.
- This is not a comprehensive list of all duties. Additional duties may be assigned as necessary to support the evolving needs of the organisation, provided they remain consistent with the scope and grading of your role
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
Main duties include:
- Responsible for weekly procurement across multiple teams of varying professions & differing requirements. Inclusive of ordering, receipting, unpacking & stock balancing of all deliveries within service remit of medical consumables, stationery, electronical and non-electronical devices.
- Responsible for the management of Specialist Patient Orders, liaising directly with suppliers, patients and care providers.
- Responsible for the management of all OPAC uniform, inclusive of laundering, stock control, procurement whilst ensuring uniform policy compliance.
- Ensuring that Trust & service level information resource compliancy is adhered to, inclusive of replenishment & ordering from third parties.
- Responsible for medical device compliance, including servicing & repair of essential clinical equipment by liaising with third party organisations.
- Perform manual handling tasks as required, including lifting and moving medical equipment and supplies.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintain filing in both paper and electronic records, ensuring that it is always kept up to date in accordance with Trust procedures.
- Effectively manage and prioritise your own workload while working autonomously across multiple sites. Ensure adherence to lone working protocols and maintain a strong focus on personal safety at all times.
- Countywide travel to 20+ locations as required by service needs. Please note for this role you will be required to travel independently around the county meeting strict time deadlines.
- Reception duties as directed.
- Provide operational support, supervision, training, mentorship, and cover to/of colleagues as directed by line manager.
- Providing a high level of administrative support to our clinical teams, building good professional relationships whilst setting & ensuring remit boundaries.
- This is not a comprehensive list of all duties. Additional duties may be assigned as necessary to support the evolving needs of the organisation, provided they remain consistent with the scope and grading of your role
Person Specification
Education / Qualifications
Essential
- Educated to GCSE standard at 4-9 or A-C grade including English.
- High level of written and spoken English.
Desirable
- Level 2 in Business Administration or equivalent experience
Experience
Essential
- Experience of working in a busy and fast paced environment
- Working with multiple people of various roles.
- Experience of planning and organising own workload
- Experience of administration duties & tasks
- Experience of procurement processes
Desirable
- Experience in using computer programmes including health care IT systems.
Knowledge
Essential
- Clear understanding of the importance of confidentiality
Desirable
- Knowledge of medical terminology
- Knowledge of Data Protection Act
Other
Essential
- Ability to travel to other Trust sites, as required
Skills & Abilities
Essential
- Excellent customer/patient care skills via written & verbal in person & telephone methods
- Good organisational skills
- Good computer/IT literacy skills
- Effective communicator & ability to adopt an appropriate style & method of communication.
- Attention to detail & accuracy of work.
- Capable of working independently, demonstrating initiative and reliability during periods of lone working.
- Able to work as part of a team.
- Able to work under occasional pressure/stress
- Good listening skills
- Flexible approach to work
- Professional attitude.
- Friendly and approachable
Person Specification
Education / Qualifications
Essential
- Educated to GCSE standard at 4-9 or A-C grade including English.
- High level of written and spoken English.
Desirable
- Level 2 in Business Administration or equivalent experience
Experience
Essential
- Experience of working in a busy and fast paced environment
- Working with multiple people of various roles.
- Experience of planning and organising own workload
- Experience of administration duties & tasks
- Experience of procurement processes
Desirable
- Experience in using computer programmes including health care IT systems.
Knowledge
Essential
- Clear understanding of the importance of confidentiality
Desirable
- Knowledge of medical terminology
- Knowledge of Data Protection Act
Other
Essential
- Ability to travel to other Trust sites, as required
Skills & Abilities
Essential
- Excellent customer/patient care skills via written & verbal in person & telephone methods
- Good organisational skills
- Good computer/IT literacy skills
- Effective communicator & ability to adopt an appropriate style & method of communication.
- Attention to detail & accuracy of work.
- Capable of working independently, demonstrating initiative and reliability during periods of lone working.
- Able to work as part of a team.
- Able to work under occasional pressure/stress
- Good listening skills
- Flexible approach to work
- Professional attitude.
- Friendly and approachable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Cambridge Admin Hub, South Cambs Hall
Cambourne Business Park
Cambourne
CB23 6EA
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
