Job summary
This post is a part-time 22.5 hours per week fixed term/secondment opportunity for 12-months with R&D.
This is an exciting secondment opportunity for a skilled administrator to join the expanding research and development (R&D) team in Peterborough.
The post holder will provide administrative support to the R&D department, primarily based at the Cavell Centre (Peterborough). This will include being the first point of contact for the R&D team and will involve duties such as meeting and greeting research study participants and visitors, receiving initial enquiries and directing telephone calls. There will be an expectation for the post holder to be flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.
The post holder will be able to work to high standards relating to administrative processes, will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates.
Main duties of the job
CPFT R&D serves multiple functions within the Trust, all of which serve to increase the relevance of the research undertaken. We encourage a research culture within the Trust, promoting collaborative arrangements with both internal and external researchers, whilst maintaining a national research profile.
The department continuously reviews systems and processes to ensure research meets the requirements of the UK Policy Framework for Health and Social Care Research and the regulatory frameworks governing both clinical and academic research.
We strive to deliver high quality research whilst offering patients the opportunity to participate in research.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
Providing administrative support to the R&D team including copy/audio typing, word processing, photocopying, desk-top publishing, arranging meetings, supporting research delivery staff during visits by greeting participants and ensuring refreshments are provided.
Supporting administrative unit needs, i.e., printing labels, preparing necessary general documentation.
Receiving and processing incoming correspondence and telephone calls ensuring these are dealt with appropriately either by providing a suitable response or by redirecting to a member of the team.
Deal with outgoing mail in a timely manner.
Maintain adequate stationery stocks and ensure all office equipment meets the needs of the user.
Manage an appointments diary for meetings and make appropriate arrangements as necessary, e.g. booking rooms, organising refreshments, travel arrangements, accommodation etc.
Assist team members with the organisation of travel arrangements for participants.
Assist with the preparation and submission of research study participants expense claim forms.
Book transport for research participants.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
Providing administrative support to the R&D team including copy/audio typing, word processing, photocopying, desk-top publishing, arranging meetings, supporting research delivery staff during visits by greeting participants and ensuring refreshments are provided.
Supporting administrative unit needs, i.e., printing labels, preparing necessary general documentation.
Receiving and processing incoming correspondence and telephone calls ensuring these are dealt with appropriately either by providing a suitable response or by redirecting to a member of the team.
Deal with outgoing mail in a timely manner.
Maintain adequate stationery stocks and ensure all office equipment meets the needs of the user.
Manage an appointments diary for meetings and make appropriate arrangements as necessary, e.g. booking rooms, organising refreshments, travel arrangements, accommodation etc.
Assist team members with the organisation of travel arrangements for participants.
Assist with the preparation and submission of research study participants expense claim forms.
Book transport for research participants.
Person Specification
Education / Qualifications
Essential
- Educated to GCE/GCSE standard or equivalent - grades A-C
- RSA / OCR stage II - NVQ level 3 Business
- Good command of written English
Experience
Essential
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload
- Minute taking for regular team meetings, weekly and monthly
- Organising events for staff and wider audiences
- Knowledge of Microsoft Office software
Desirable
- Previous experience of working in an NHS office environment
- Previous experience in Clinical research setting
Skills & Abilities
Essential
- Ability to use initiative and work as part of a team.
- Good organisational skills
- Excellent patient/customer care skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
Desirable
- Knowledge of Data Protection Act
- System One, ORACLE
- EDGE, ODP
Knowledge & Understanding
Essential
- Understanding of confidentiality and the importance of maintaining confidentiality for research participants
Other
Essential
- Recognise people's right to privacy and dignity, treating every person with respect
- Ability to travel independently across local sites and flexibility to switch base between Cambridge and Peterborough.
Person Specification
Education / Qualifications
Essential
- Educated to GCE/GCSE standard or equivalent - grades A-C
- RSA / OCR stage II - NVQ level 3 Business
- Good command of written English
Experience
Essential
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload
- Minute taking for regular team meetings, weekly and monthly
- Organising events for staff and wider audiences
- Knowledge of Microsoft Office software
Desirable
- Previous experience of working in an NHS office environment
- Previous experience in Clinical research setting
Skills & Abilities
Essential
- Ability to use initiative and work as part of a team.
- Good organisational skills
- Excellent patient/customer care skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
Desirable
- Knowledge of Data Protection Act
- System One, ORACLE
- EDGE, ODP
Knowledge & Understanding
Essential
- Understanding of confidentiality and the importance of maintaining confidentiality for research participants
Other
Essential
- Recognise people's right to privacy and dignity, treating every person with respect
- Ability to travel independently across local sites and flexibility to switch base between Cambridge and Peterborough.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
