Job summary
Previous applicants need not to apply
We are currently looking to recruit an enthusiastic and motivated full-time administrator to be part of a dynamic administration team based in our Cambourne Admin Hub.
This particular role is within the Older Peoples Mental Health team and will be supporting the Nurses, Clinicians and Psychiatrists. The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, families and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines
Main duties of the job
The post holder will be responsible for providing efficient, effective and timely administrative support for the Mental Health Team. Such support will include liaison with external referrers, Trust staff and team and Admin colleagues to ensure effective communication and administrative systems are maintained for the receipt and onward delivery of all referrals for all Divisions.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- Typing all forms of correspondence, reports and summaries that are required by the team.
- Undertake diary management for clinicians and/or managers, as required.
- Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational support to colleagues, if required, as directed by Line Manager.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Providing comprehensive support for incoming referrals via e-RS, alongside efficiently managing Advice and Guidance requests and responses
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- Typing all forms of correspondence, reports and summaries that are required by the team.
- Undertake diary management for clinicians and/or managers, as required.
- Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational support to colleagues, if required, as directed by Line Manager.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Providing comprehensive support for incoming referrals via e-RS, alongside efficiently managing Advice and Guidance requests and responses
Person Specification
Education / Qualifications
Essential
- Educated to GCSE standard at 4-9 or A-C grade including English.
- Good command of written English.
Desirable
- Level 2 in Business Administration or equivalent experience
Experience
Essential
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload and of staff within own span of control.
- Experience of administration duties & tasks
Desirable
- Experience in using computer programmes including health care IT systems.
Skills & Abilities
Essential
- Excellent customer/patient care skills via written & verbal in person & telephone methods.
- Good organisational skills
- Good computer/IT literacy skills
- Able to work on own initiative.
- Able to work as part of a team.
- Able to work under occasional pressure/stress.
- Professional attitude.
Knowledge & Understanding
Essential
- Clear understanding of the importance of confidentiality
Desirable
- Knowledge of Data Protection Act
Person Specification
Education / Qualifications
Essential
- Educated to GCSE standard at 4-9 or A-C grade including English.
- Good command of written English.
Desirable
- Level 2 in Business Administration or equivalent experience
Experience
Essential
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload and of staff within own span of control.
- Experience of administration duties & tasks
Desirable
- Experience in using computer programmes including health care IT systems.
Skills & Abilities
Essential
- Excellent customer/patient care skills via written & verbal in person & telephone methods.
- Good organisational skills
- Good computer/IT literacy skills
- Able to work on own initiative.
- Able to work as part of a team.
- Able to work under occasional pressure/stress.
- Professional attitude.
Knowledge & Understanding
Essential
- Clear understanding of the importance of confidentiality
Desirable
- Knowledge of Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Cambridge Admin Hub, South Cambs Hall
Cambourne Business Park, Cambourne, Cambs
CB23 6EA
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
