Job summary
We are currently looking for a proactive Healthcare Assistant, who will join our team, here on Denbigh Ward, this is an inpatient unit for the assessment and treatment of patients with the primary diagnosis of dementia and behaviours that challenge and Dementia.
If you are looking for a dynamic role where you are able to showcase your high level of patient care, as well as your strong team work ethic, this is a fantastic opportunity to demonstrate added value in a challenging environment.
Reporting to the Denbigh Ward Manager, you will assist the team to deliver personal care to our patients who have a variety of Mental Health care needs for Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
Working with a team of passionate and dedicated Health Care professionals, you will be responsible for delivering a high level of care to the patients in our wards.
This post is open to professionals with the right attributes to enhance a team. This post involves rotational shifts across a 24 hour period.
Main duties of the job
- Ensure that the ward environment is clean and tidy at all times. To liaise with the ward housekeeper regarding cleanliness.
- To promote and support registered staff with the physical health, comfort and wellbeing of service users, including physical observations and taking blood pressure, temperature and pulse under their guidance and supervision.
- To ensure good working relationships with colleagues by contributing to the effective running of the ward, through engaging in clinical discussions and attending appropriate meetings including contributing to ward hand-overs.
- Empower service users by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
- To ensure food and fluids are served to service users according to policy
You may be required to undertake and successfully complete the new national Care Certificate within a 12 weeks' timeframe if you meet our criteria. You will receive full training and support and The Care Certificate sets out 15 national care standards that must be achieved by all health and social care staff to demonstrate that they have the skills and knowledge needed to provide safe and excellent quality of care. It is a foundation programme which can provide the first steps to career development within the NHS.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and personal specification for full details of responsibilities.
- Support the nurse in charge in inpatient units in maintaining essential clinical stocks.
- To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team.
- To be responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleagues and other agencies, at all times.
- To participate in working collaboratively with other Trust services and external agencies to provide seamless care for service users.
- To observe and report to a registered member of the team, any changes which may indicate an alteration in the general well being and safety of a service user. This would include observations around the service users presentation, behaviour, mood and verbal content.
- To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.
- To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary.
Job description
Job responsibilities
Please refer to the attached job description and personal specification for full details of responsibilities.
- Support the nurse in charge in inpatient units in maintaining essential clinical stocks.
- To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team.
- To be responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleagues and other agencies, at all times.
- To participate in working collaboratively with other Trust services and external agencies to provide seamless care for service users.
- To observe and report to a registered member of the team, any changes which may indicate an alteration in the general well being and safety of a service user. This would include observations around the service users presentation, behaviour, mood and verbal content.
- To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.
- To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary.
Person Specification
Education/Qualification
Essential
- Must be willing to work towards NVQ level 3 in direct care or Certificate in Care if not already held
Desirable
- Training and experience e.g. lifting, first aid, food handling, care work
Experience
Essential
- Experience of working with people e.g. in a caring situation, dealing with the general public
- Ability to think quickly and deal with situations in a calm and sensible manner
Desirable
- Previous experience of working in mental health services
- Basic understanding of Recovery Model, issues of dignity and privacy
- Basic understanding of risk
Skills & Abilities
Essential
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic
- Listens to others' views respecting and valuing individual patient needs
- High standards of written communication skills with the ability to use email and internet
Person Specification
Education/Qualification
Essential
- Must be willing to work towards NVQ level 3 in direct care or Certificate in Care if not already held
Desirable
- Training and experience e.g. lifting, first aid, food handling, care work
Experience
Essential
- Experience of working with people e.g. in a caring situation, dealing with the general public
- Ability to think quickly and deal with situations in a calm and sensible manner
Desirable
- Previous experience of working in mental health services
- Basic understanding of Recovery Model, issues of dignity and privacy
- Basic understanding of risk
Skills & Abilities
Essential
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic
- Listens to others' views respecting and valuing individual patient needs
- High standards of written communication skills with the ability to use email and internet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
