Cambridgeshire and Peterborough NHS Foundation Trust

Healthcare Support Worker

The closing date is 23 July 2025

Job summary

11 Month Fixed-Term Contract

To work within the Maples team to provide a high standard of care to service users. Contribute to creating an enabling and safe environment. Ensure that service users' individual rights and choices are actively promoted and supported, and their beliefs and preferences appropriately acknowledged.This is a fixed term contract for 11 months ending June 2026.

To work under the direction of a registered practitioner to develop a range of extended roles in line with competency framework.

The post holder will promote high standards and assist with basic practical tasks, promote independence and develop and encourage links with the community.

Main duties of the job

1. Engage with service users to identify needs and deliver care.

2. Be active in the assessment or re-assessment of the service user's physical health needs.

3. Ensure physical observation taken, recorded appropriately based on the individual care plan.

4. Evaluate and report to senior staff services user progress and changing needs.

5. Maintain accurate records and give written and verbal handovers of care.

6. Actively seek to enhance communication and identify barriers to effective communication within the team and other contacts.

7. Maintain effective communication that is in line with relevant legislation, policies and procedures.

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

310-OPAC-7095931-A

Job locations

Cavell Centre

506 Bretton Gate

Peterborough

PE3 9GZ


Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

  • Work on the wards to provide care for adults with physical and / or mental health challenges.
  • To contribute to the assessment, planning, implementation and evaluation of care.
  • Support service users to overcome barriers they experience because of their mental or physical health.
  • Work closely with nurses and other practitioners to provide a therapeutic programme of care
  • Report on service users' conditions to nurses and other practitioners.
  • Provide information to service users using persuasion, reassurance, tact, and empathy.
  • Provide the necessary physical care to service users to help them complete daily living activities, i.e. personal hygiene, diet and fluid intake, clothing and laundry, personal environment, elimination, maintaining rest and sleep and activity, physical observations, whilst demonstrating empathy, dignity, respect and compassion.
  • To undertake prescribed physical observations as follows: blood pressure, temperature, pulse, respirations, blood sugars, urinalysis, weight and height and report results to the nurse in charge.
  • To provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.
  • Empower service users by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
  • To understand the importance of the relatives/carer's contribution to care and
  • Conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary.
  • Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.
  • To provide escort duties to the service user under the direction of the nurse in charge.
  • Undertake full rotational shift pattern to include earlies, lates and night shifts.
  • Responsible for following and adhering to CPFT guidelines including, but not limited to infection control, health and safety etc.

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

  • Work on the wards to provide care for adults with physical and / or mental health challenges.
  • To contribute to the assessment, planning, implementation and evaluation of care.
  • Support service users to overcome barriers they experience because of their mental or physical health.
  • Work closely with nurses and other practitioners to provide a therapeutic programme of care
  • Report on service users' conditions to nurses and other practitioners.
  • Provide information to service users using persuasion, reassurance, tact, and empathy.
  • Provide the necessary physical care to service users to help them complete daily living activities, i.e. personal hygiene, diet and fluid intake, clothing and laundry, personal environment, elimination, maintaining rest and sleep and activity, physical observations, whilst demonstrating empathy, dignity, respect and compassion.
  • To undertake prescribed physical observations as follows: blood pressure, temperature, pulse, respirations, blood sugars, urinalysis, weight and height and report results to the nurse in charge.
  • To provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.
  • Empower service users by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
  • To understand the importance of the relatives/carer's contribution to care and
  • Conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary.
  • Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.
  • To provide escort duties to the service user under the direction of the nurse in charge.
  • Undertake full rotational shift pattern to include earlies, lates and night shifts.
  • Responsible for following and adhering to CPFT guidelines including, but not limited to infection control, health and safety etc.

Person Specification

Education/Qualifications

Essential

  • NVQ Level 2 in Health & Social Care; or Care Certificate plus experience as a Healthcare Support Worker; or Experience of working as a Healthcare Support Worker

Experience

Essential

  • Experience of working as part of a team

Desirable

  • Previous experience of working with people with mental health problems

Skills & Abilities

Essential

  • Effective verbal and written communication skills
  • IT literacy using Microsoft Office
  • Motivated to provide exceptional care.

Physical Requirements

Essential

  • Ability to carry out physical interventions.
  • Physically able to undertake a demanding role safely, as and when required.
Person Specification

Education/Qualifications

Essential

  • NVQ Level 2 in Health & Social Care; or Care Certificate plus experience as a Healthcare Support Worker; or Experience of working as a Healthcare Support Worker

Experience

Essential

  • Experience of working as part of a team

Desirable

  • Previous experience of working with people with mental health problems

Skills & Abilities

Essential

  • Effective verbal and written communication skills
  • IT literacy using Microsoft Office
  • Motivated to provide exceptional care.

Physical Requirements

Essential

  • Ability to carry out physical interventions.
  • Physically able to undertake a demanding role safely, as and when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Cavell Centre

506 Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Cavell Centre

506 Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Bukola Akintola

bukola.akintola@cpft.nhs.uk

01733776013

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

310-OPAC-7095931-A

Job locations

Cavell Centre

506 Bretton Gate

Peterborough

PE3 9GZ


Supporting documents

Privacy notice

Cambridgeshire and Peterborough NHS Foundation Trust's privacy notice (opens in a new tab)